I noticed today that after the 5.3 release, the booking forms on the front-end only spin and never load the data. I tried both the 1.0 and 2.0 forms and both spin. I also tried deactivating all other plugins, but the problem persisted. Can you please look into why the form is not loading properly?
We have now set up everything for you and the page works as it should
We had to turn off the buffer time, when you divide the working time into half an hour, you cannot put the exact time up to one minute with the buffer time because it will not be displayed properly on the front. You need to extend the working hours or reduce the buffer time.
If you have any more questions please open another ticket and we will gladly help you there.
Thank you, I appreciate the fast response! Since the way I had the buffer time configured was working up until the 5.3 release, I assume the restriction on buffer time with only half an hour of working time is new?
So that I better understand, could you please tell me which settings specifically you changed? Was it under General Settings or within each service itself (see screenshots)?
Please check out the solution from this ticket. In short:
Go to Amelia Settings/Activation settings and disable the "Load entities on page load" slider. Wait for the "Success" message to come up, and then enable it again.
Let us know if that works.
Pam, Marko will let you know what he changed in order to get it to work, I just had to update people following this ticket in order to get them back up with Amelia.
I have just disabled 5 minutes buffer time for that service. You can see in your screenshot that your service last 25 minutes but the buffer time has been turned off and that is it. I didn't change anything else.
Thank you for this clarification. It's just interesting to me because another service we offer, Private Spanish classes, still has the 5min buffer with the 25min service time and it seems to be working just fine.
Thank you again for your help! You can close this ticket.
Hello,
I noticed today that after the 5.3 release, the booking forms on the front-end only spin and never load the data. I tried both the 1.0 and 2.0 forms and both spin. I also tried deactivating all other plugins, but the problem persisted. Can you please look into why the form is not loading properly?
Thank you,
Pam
Hello Pam,
Thank you for reaching out to us.
We have now set up everything for you and the page works as it should
We had to turn off the buffer time, when you divide the working time into half an hour, you cannot put the exact time up to one minute with the buffer time because it will not be displayed properly on the front. You need to extend the working hours or reduce the buffer time.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a lovely weekend.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
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Hello Marko,
Thank you, I appreciate the fast response! Since the way I had the buffer time configured was working up until the 5.3 release, I assume the restriction on buffer time with only half an hour of working time is new?
So that I better understand, could you please tell me which settings specifically you changed? Was it under General Settings or within each service itself (see screenshots)?
Thanks again,
Pam
same problem here
Riccardo and Ramiro,
Please check out the solution from this ticket. In short:
Go to Amelia Settings/Activation settings and disable the "Load entities on page load" slider. Wait for the "Success" message to come up, and then enable it again.
Let us know if that works.
Pam, Marko will let you know what he changed in order to get it to work, I just had to update people following this ticket in order to get them back up with Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Pam,
I have just disabled 5 minutes buffer time for that service. You can see in your screenshot that your service last 25 minutes but the buffer time has been turned off and that is it. I didn't change anything else.
We wish you all the best.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
Thank you for this clarification. It's just interesting to me because another service we offer, Private Spanish classes, still has the 5min buffer with the 25min service time and it seems to be working just fine.
Thank you again for your help! You can close this ticket.
Pam
Hello Pam,
You probably have slightly different working hours set for that service.
If you have any more questions please open another ticket and we will gladly help you there. And we will close this ticket per your request.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables