Hello Mary,

Thank you for reaching out to us.

You could try the following configuration on the Amelia/Settings/Notifications page:

• Mail Service: SMTP
• SMTP Server: smtp.mail.yahoo.com
• SMTP Port: 587 (learn more about SMTP ports)
• SMTP Secure: TLS
• SMTP Username: Your full Yahoo Mail email address (e.g. [email protected])
• SMTP Password: Your Yahoo Mail app password (it’s not the password you use to log in to Yahoo Mail — we’ll show you how to generate this below)

Please let me know if you were able to configure it successfully.

Looking forward to your reply.

Hello Mary,

Thank you for the update.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Mary,

Thank you for providing me with the credentials.

The password that is required for the SMTP Yahoo connection is  your Yahoo Mail app password (it’s not the password you use to log in to Yahoo Mail — we’ll show you how to generate this below)

To use the Yahoo Mail SMTP server, you first need to create a dedicated app password. Earlier, you could use your Yahoo Mail password, but Yahoo updated this requirement to improve security. Now, you need to generate a unique app password.

Thankfully, generating a Yahoo Mail app password is pretty straightforward. To get started, go to your account settings area and then click on the Account Security tab.

You can access your account settings area by clicking on your username/icon in the top-right corner. Or, you can click this link to go straight to the account security area (as long as you’re logged in to Yahoo Mail already).

Then, click the Generate app password link under the Other ways to sign in section.

How to create a Yahoo Mail App Password.

You should now see a popup. Go ahead and click the blue Get started button in the popup to advance.

Enter your app name, which is just an internal name to help you remember it — for example, “WordPress” or “Thunderbird.” Label this correctly, as it’ll help you remember the service the password connects. Next, click the Generate password button.

Add a name to help you identify your App Password.

You should then see the app password — keep this handy because you’ll need it when you configure the Yahoo Mail SMTP settings in whatever app you’re using.

The App Password from Yahoo Mail.

We’ll show you how to use this app password when configuring WordPress to use the Yahoo SMTP server a bit later on.