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Public Tickets

Jennifer Kidwell CouponsClosed   Amelia   Updated May 28, 2022 at 3:23pm   10 Most recent comment from Miloš Jovanović:Hi, Jennifer I am happy to see the packages are back. In the future, make sure to purge all cache from the site, from time to time - doesn't have to be too often, but it is good practice.-Coupo ... Lior Angel bugClosed   Amelia   Updated May 27, 2022 at 6:12pm   2 Most recent comment from Miloš Jovanović:Hi,Lior Thanks for reaching out to usThe credentials are not working, unfortunately.Can you please check them? Thank youAnd please send credentials checked as Private reply, so that only we can see t ... DoQtor Zoom Link not showing up in Notification emailsClosed   Amelia   Updated May 30, 2022 at 9:21am   5 Most recent comment from Uroš Jovanović:Hello DoQtor,Can you please test it out now and provide me with an update on whether it works or not?Looking forward to your reply. Laura mobile supportClosed   Amelia   Updated May 27, 2022 at 2:02pm   4 Most recent comment from Marko Davidović:Hello Laura,When it comes to booking, unfortunately, there is no other way to book than through WP backend or you can book simply for the customer from the front end. We have no other way for now if y ... Wilhelm Alm Schema.orgClosed   Amelia   Updated May 27, 2022 at 1:58pm   2 Most recent comment from Marko Davidović:Hello Wilhelm, Thank you for contacting us. Thank you for your suggestion, we will forward your ticket to our management and when we receive feedback from them, we will contact you. Have a nice weeke ... joey Amelia malfunctioningClosed   Amelia   Updated May 27, 2022 at 12:53pm   7 Most recent comment from Uroš Jovanović:Hello Joey,The difference in the time zone is due to the fact that the time zone on your website is set to UTC +0 and the employee's time zone is set to Asia/Singapore. The time slot on the fron ... Dunja notification not changingClosed   Amelia   Updated May 27, 2022 at 11:26am   6 Most recent comment from Uroš Jovanović:Hello Dunja,Here is the issue with the notifications being sent out with the old template.You will have to change the template in the German language for the notifications to be sent out with the prop ... Jesus Benjamin Yam Aguilar AutoconfirmClosed   Amelia   Updated May 27, 2022 at 8:20am   7 Most recent comment from Uroš Jovanović:Hello Jesus,Thank you for providing me with the admin credentials.The only option for Amelia to autoconfirm the appointment with the PayPal payment method is to set the default appointment status to ... Leon User roles - appointments not showing up for managerClosed   Amelia   Updated May 26, 2022 at 10:05pm   8 Most recent comment from Uroš Jovanović:Hello Mike,Thank you for the heads up.Please reach out to us if you have any questions. Daisuke Karaoke Front end not loadingClosed   Amelia   Updated May 26, 2022 at 7:39pm   2 Most recent comment from Miloš Jovanović:Hi, Daisuke KaraokeI sincerely apologise for the waiting time for the response.I see my colleague has already started to respond on the other ticket you made for this issue https://tmsplugins.ticksy ... Marek Error message when trying to connect employee to Microsoft Outlook CalendarClosed   Amelia   Updated May 26, 2022 at 3:26pm   3 Most recent comment from Uroš Jovanović:Hello Marek,Thank you for reaching out to us.This is an issue with the permissions on the hosting, we have had a similar issue reported to us recently.Can you please reach out to your hosting provider ... Marek Passing on value in a linkClosed   Amelia   Updated May 26, 2022 at 11:38am   2 Most recent comment from Marko Davidović:Hello Marek,Thank you for contacting us.Unfortunately, currently, this feature is not built-in in Amelia.We are sending you an article where you can read more about how you can create a pop-up with El ... Thomas Koeppel WebhookClosed   Amelia   Updated May 26, 2022 at 11:01am   11 Most recent comment from Marko Davidović:Hello Thomas,We are sorry that you are leaving us, some issues simply take much longer to resolve. Tickets on this platform close automatically after a week, but you can contact us at any time if you ... Jake Clifford Events not showing up on our front end page anymoreClosed   Amelia   Updated May 26, 2022 at 7:58am   10 Most recent comment from Marko Davidović:Hello Jake,Everything should be resolved now with the new version. Several dozen of our users confirmed to us that the fix works and that everything is as it should be.Please provide me a temporary W ... Accodelades Catalog View is BrokenClosed   Amelia   Updated May 26, 2022 at 7:38am   3 Most recent comment from Uroš Jovanović:Hello,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3047070/ For future reference, please don't open multip ...