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Public Tickets

LINE Unable to register a reservation for the same day after version 5.0.2Closed   Amelia   Updated July 11, 2022 at 8:57am   2 Most recent comment from Marko Davidović:Hello Line, Thank you for reaching out to us.This is a minor bug, we are aware of it and our developers are working on it. We hope that the fix will be implemented with the next update. Until then, it ... Michelle How to add zoom link to calendarClosed   Amelia   Updated July 11, 2022 at 8:52am   5 Most recent comment from Marko Davidović:Hello Michelle and Hank,I have to agree with you and hope that a more elegant solution will be introduced in the future. Until then I'll kindly ask you to add it as a feature suggestion on this ... Todd Kurpil Packages missing from Services pageClosed   Amelia   Updated July 11, 2022 at 8:31am   4 Most recent comment from Marko Davidović:Hello Todd,There is no option to pay in installments in Amelia. What we have is a deposit option and you can read more about it at the following link https://wpamelia.com/deposit-payments/.Your custo ... MITSUTAKA KOUNO Regarding Reservation ChangesClosed   Amelia   Updated July 11, 2022 at 7:37am   4 Most recent comment from Aleksandar Vuković:Hi again Mitsutaka.Sorry for the late response.I still can't replicate this. If there are no busy events in my employee's Google Calendar, I'm able to change the appointment from 3:00 ... Steven Amelia Installation slowClosed   Amelia   Updated July 11, 2022 at 6:45am   5 Most recent comment from Marko Davidović:Hello Steven, That should be enough but like we mentioned it can be caused by u number of things the number of appointments you have, the number of customers, the number of employees, etc. Amelia i ... LÏV HOUSE Events - maximum spots allowedClosed   Amelia   Updated July 11, 2022 at 6:41am   4 Most recent comment from Marko Davidović:Hello LÏv,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separa ... Michelle How to change check-out labelsClosed   Amelia   Updated July 11, 2022 at 6:05am   2 Most recent comment from Marko Davidović:Hi, Michelle  Thanks for reaching out to us Can you please try this: If you go to Amelia settings > Payment settings > And when you activate WooCommerce, scroll down to  Set MetaData and Descripti ... Mark Can't access Customize > Step-by-Step Booking Form 2.0Closed   Amelia   Updated July 8, 2022 at 9:09pm   4 Most recent comment from Miloš Jovanović:Hi Mark.Apologies for the waiting time. This is the error : "The page at 'https://www.somatichabit.co.uk/wp-admin/admin.php?page=wpamelia-customize-new' was loaded over HTTPS, but requested ... Yin Wrong time saved on appointmentsClosed   Amelia   Updated July 8, 2022 at 9:03pm   2 Most recent comment from Miloš Jovanović:Hi, Yin This might be an issue with the Time Zone settings.Please check these points:If you enabled this setting : Show booking slots in client time zone on the Amelia general settings : If you ena ... Davide Fisciano Calendar settingClosed   Amelia   Updated July 8, 2022 at 7:57pm   2 Most recent comment from Miloš Jovanović:Hi, Davide Sorry for the delay-We don't have an option to limit how many months are presented on the calendar, so technically speaking a customer can try to "go ahead" for multiple months;but ... tiphaine franc paymentClosed   Amelia   Updated July 8, 2022 at 1:43pm   2 Most recent comment from Marko Davidović:Hello Tiphaine, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can either just ask for a deposit and have the rest paid in person, or they can j ... Huw Mobile View IssuesClosed   Amelia   Updated July 8, 2022 at 1:23pm   2 Most recent comment from Marko Davidović:Hello Huw, Thank you for reaching out to us.We went to your site from a mobile phone and as far as we can see everything is working properlyCan you please clear the cache from the device and from the ... Nicole Payment GatewayClosed   Amelia   Updated July 8, 2022 at 9:29am   2 Most recent comment from Marko Davidović:Hello Nicole, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia itself doesn't handle the payments but we have integration with several paym ... Pia Civiletti SMTP Email Not WorkingClosed   Amelia   Updated July 8, 2022 at 8:16am   4 Most recent comment from Marko Davidović:Hello Pia, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pleas ... Aline Booking form - locations - agentsClosed   Amelia   Updated July 8, 2022 at 8:05am   2 Most recent comment from Marko Davidović:Hello Aline, Thank you for reaching out to us.It's not possible to do it just like that. The location is linked to the employee, when the customer chooses the location, he will have an appointmen ...