As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Shane Feltham List employees on the front-endClosed   Amelia   Updated March 7, 2023 at 8:43am   2 Most recent comment from Uroš Jovanović:Hello Shane,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Emily calendar not working on websiteClosed   Amelia   Updated March 7, 2023 at 8:35am   6 Most recent comment from Uroš Jovanović:Hello Emily,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins tha ... Michael Aikens Working hoursClosed   Amelia   Updated March 7, 2023 at 8:34am   10 Most recent comment from Uroš Jovanović:Hello Michael,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins ... Shane Feltham Category imagesClosed   Amelia   Updated March 7, 2023 at 8:31am   2 Most recent comment from Marko Davidović:Hello again Shane, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://fea ... Shane Feltham Employees unable to change profile pictureClosed   Amelia   Updated March 7, 2023 at 8:30am   2 Most recent comment from Marko Davidović:Hello Shane, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Employees can not set their pictures on their own yet. I'll kindly ask you to add ... Erika van Wijk Change license codeClosed   Amelia   Updated March 7, 2023 at 7:26am   4 Most recent comment from Marko Davidović:Hello Erika, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... laura delete appointmentClosed   Amelia   Updated March 7, 2023 at 7:19am   2 Most recent comment from Marko Davidović:Hello laura, Thank you for reaching out to us.Unfortunately, no, currently, this feature is not built-in in Amelia. Once you delete it there is no option to retrieve the data.If you have any more que ... Jonas Höglund Daylight savings time and Google CalendarClosed   Amelia   Updated March 6, 2023 at 3:59pm   11 Most recent comment from Uroš Jovanović:Hello Jonas,I would suggest that you set up the "Set MetaData and Description" and add the time of the event there whatever it is set in this field will be displayed in the receipt.This option is disp ... ISMAEL planning on wordpressClosed   Amelia   Updated March 6, 2023 at 2:39pm   3 Most recent comment from ISMAEL:ok PeriPeriCreative See what user made which bookingsClosed   Amelia   Updated March 6, 2023 at 2:25pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpa ... claudio problem with registrationClosed   Amelia   Updated March 6, 2023 at 1:36pm   4 Most recent comment from Marko Davidović:Hello claudio, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the bes ... Uwe Philippeit custom pricing eventsClosed   Amelia   Updated March 6, 2023 at 1:35pm   16 Most recent comment from Uroš Jovanović:Hello Uwe,My apologies for the misunderstanding and thank you for clearing that up.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that fe ... Muhammad Hassan Moeen Login Panel not workingClosed   Amelia   Updated March 6, 2023 at 1:07pm   11 Most recent comment from Uroš Jovanović:Hello Muhammad,As I could not replicate this issue, can you please provide me with the screen recording of this issue?Looking forward to your reply. Lori Schroeder PayPal ErrorClosed   Amelia   Updated March 6, 2023 at 1:05pm   8 Most recent comment from Uroš Jovanović:Hello Lori,Thank you for your patience.I tested it out in sandbox mode and it worked fine, thus meaning the issue with the PayPal credentials.Please check this out from your side, test it out and let ... Tan How I could create event with passcode Zoom meeting room?Closed   Amelia   Updated March 6, 2023 at 12:50pm   2 Most recent comment from Marko Davidović:Hello Tan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can probably do that in your zoom account but there is no option in Amelia for you to ...