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Public Tickets

Tara Where to read sms that customers reply toClosed   Amelia   Updated November 23, 2022 at 8:51am   3 Most recent comment from Marko Davidović:Hello Tara and Arianne, Thank you for reaching out to us.Customers can not reply to SMS notifications. So if you want them to be able to respond to your notifications you can use some other number fo ... Tara Is there a way to delay or stop automatic email or sms notifications going out?Closed   Amelia   Updated November 23, 2022 at 8:45am   2 Most recent comment from Marko Davidović:Hello Tara, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features ... Michael setup questionsClosed   Amelia   Updated November 23, 2022 at 8:45am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.An employee can not work at the same time in two locations, but you can add your employee to 2 locations at the same time and a soon as he is booked on ... Lisa Van den Bunder NotificationsClosed   Amelia   Updated November 23, 2022 at 7:59am   2 Most recent comment from Marko Davidović:Hello Lisa, Thank you for reaching out to us.When you create new notifications for a specific service you need to add a service to this notification like thisAnd also you need to enable the option Se ... Francesca Kendall List of notifications sentClosed   Amelia   Updated November 23, 2022 at 7:37am   2 Most recent comment from Marko Davidović:Hello Francesca, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.If you have any more questions please open another ticket and we will gladly help you ... Catalin Savin Red LineClosed   Amelia   Updated November 22, 2022 at 10:52pm   2 Most recent comment from Stanislav Snagovskiy:Hello Catalin, Thank you for reaching out to us.This is the current timeline.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a nice ... Marc Ettl Automate Coupon?Closed   Amelia   Updated November 22, 2022 at 2:58pm   2 Most recent comment from Marko Davidović:Hello Marc, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to di ... Francesca Kendall Woo commerce & AmeliaClosed   Amelia   Updated November 23, 2022 at 2:00pm   5 Most recent comment from Marko Davidović:Hello Francesca,We just got the feedback from our colleagues and they have told us that you will need a different account for WooCommerce, since amelia users are only used for amelia. If you have any ... Malik LoyaltyClosed   Amelia   Updated November 22, 2022 at 2:00pm   2 Most recent comment from Marko Davidović:Hello Malik, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You must create every coupon manually and you can send the automatically.There are seve ... Natascha Vantuykom recurring eventsClosed   Amelia   Updated November 22, 2022 at 1:11pm   2 Most recent comment from Marko Davidović:Hello Natascha, Thank you for reaching out to us.You can not do that since it is recurring. You can only create new events for those new dates when you wish your new event to be available.If you have ... Robin Tindall Resend notificationClosed   Amelia   Updated November 22, 2022 at 12:52pm   2 Most recent comment from Marko Davidović:Hello Robin, Thank you for reaching out to us.You can not resend as such but what you can do is you can cancel the old appointment and approve it in a matter of seconds and the customer will get the n ... Bill Preload search values via urlClosed   Amelia   Updated November 22, 2022 at 12:26pm   4 Most recent comment from Marko Davidović:Hello Bill,Unfortunately, what you want to achieve is not possible at this time. The only thing you can do is to use another form and filter [ameliastepbooking employee=1 category=3] through the shor ... Simon Maebe CouponsClosed   Amelia   Updated November 22, 2022 at 12:07pm   2 Most recent comment from Uroš Jovanović:Hello Simon,Thank you for reaching out to us.You can disable the "Coupons" option on the Amelia/Settings/Payments page.Please let me know if you have any other questions. Mujeres Sabias perfilClosed   Amelia   Updated November 22, 2022 at 11:36am   4 Most recent comment from Uroš Jovanović:Hello Mujeres,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Balendu Goswami Mobile viewingClosed   Amelia   Updated November 22, 2022 at 11:24am   6 Most recent comment from Marko Davidović:Hello Balendu Goswami,On this link https://www.wiesbaden-ayurveda-massage.de/ganzkoerper-massage/ we can not see the booking formYou can probably see it o the desktop because you are logged in. On m ...