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Public Tickets

Stephen Taylor AmeliaClosed   Amelia   Updated July 5, 2023 at 9:30am   22 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for your patience.I have sent you a fixed version of the Amelia plugin via email. Please install it, test it out, and let me know if it works or not. Looking forward to your re ... Acceleralia Catching appointment canceled to make refundClosed   Amelia   Updated May 16, 2023 at 9:36pm   4 Most recent comment from Uroš Jovanović:Hello,Glad to hear that and thank you for sharing this with others. This will mean a lot to other people as well. Felipe Activation screen never loadsClosed   Amelia   Updated May 16, 2023 at 9:33pm   6 Most recent comment from Uroš Jovanović:Hello Felipe,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... James Future appointments greyed outClosed   Amelia   Updated May 16, 2023 at 3:17pm   8 Most recent comment from Uroš Jovanović:Hello James,Thank you for the update on this.The issue is that there are already bookings throughout the month of May and we have an issue with the package bookings when there is already an appointmen ... Brian Bell Pending Transactions in Amelia FinanceClosed   Amelia   Updated May 16, 2023 at 2:59pm   11 Most recent comment from Uroš Jovanović:Hello Brian,We will include the fix for this in the update, so we will no longer need the WP admin account on your website.In the meantime, please let me know if you have any other questions. Neil Min DateClosed   Amelia   Updated May 16, 2023 at 2:54pm   2 Most recent comment from Uroš Jovanović:Hello Neil,Thank you for reaching out to us.For that purpose, you can assign a certain employee to that service and then set the days off for that employee until the date from which you want to start ... Milove Clairin Time slot is not availableClosed   Amelia   Updated June 6, 2023 at 2:16pm   5 Most recent comment from Uroš Jovanović:Hello Milove,Thank you for your patience.Can you please update the plugin to the latest version (6.3.1) as it was fixed in that version and test it out if it works or not?Looking forward to your repl ... Angela How to hide "Capacity: 0 / 20" ONLY and not the date and time beside itClosed   Amelia   Updated May 16, 2023 at 1:20pm   4 Most recent comment from Uroš Jovanović:Hello Angela,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins th ... anel extra implementationClosed   Amelia   Updated May 16, 2023 at 10:11am   4 Most recent comment from Uroš Jovanović:Hello Anel,My apologies for being unclear in my previous response.In regards to the customer choosing an address, you can add the "Address" custom field on the Amelia/Custom fields page.In regards to ... irene Custom Webhook EndpointClosed   Amelia   Updated May 17, 2023 at 1:31pm   3 Most recent comment from Marko Davidović:Hello irene,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3370228/For future reference, please don't open m ... CARLOS ATRISTAIN Urgent Support Ticket: Issue with Client Appointment Status in Amelia PluginClosed   Amelia   Updated May 16, 2023 at 9:50am   3 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out to us. At the moment, this is how it works, but we will work on changing this behavior for one of the future updates. Please let me know if you have any other ... Anja Lipka Change Button ColorClosed   Amelia   Updated May 16, 2023 at 9:37am   4 Most recent comment from Uroš Jovanović:Hello Anja,Please try the following CSS and let me know if it works for you: #am-modal.am-modal.am-in-body .am-event-modal__header-booking-btn {    background: red !important;}Looking forward to you ... sportwelt Nothnagel customize eventsClosed   Amelia   Updated May 16, 2023 at 8:52am   16 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Roger Ruckstuhl Guestlist with memberpluginClosed   Amelia   Updated May 16, 2023 at 8:31am   2 Most recent comment from Uroš Jovanović:Hello Roger,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Martin Jacobsen Import/Export AppointmentClosed   Amelia   Updated May 16, 2023 at 8:11am   2 Most recent comment from Marko Davidović:Hello again Martin,Unfortunately, currently, this feature is not built-in in Amelia. You can only export appointments at this time and you can not import them.I'll kindly ask you to add it as a f ...