Public Tickets
Barbara Thieme
Woo commerce connectionClosed
Amelia
Updated March 17, 2023 at 9:33am
2
Most recent comment from Aleksandar Vuković:Hello Barbara.You would need to create new rules in Amelia Settings/Payments/WooCommerce, so when something happens in Amelia, it does something to the order in WooCommerce (and vice versa).Please che ...
justin
SPECIFIC AddressesClosed
Amelia
Updated March 17, 2023 at 9:28am
2
Most recent comment from Aleksandar Vuković:Hello Justin.Thank you for reaching out to us.You can add all these locations in Amelia/Locations section and then assign them to your employees.Each employee needs to be assigned to a default locatio ...
Felipe Pereira
Unable to connect to Google from Employee PanelClosed
Amelia
Updated March 16, 2023 at 8:03pm
5
Most recent comment from Aleksandar Vuković:Hey Vitor.Thank you for letting me know!Would you mind letting me know what Yoast's support responds?
Evi
Link between service and eventClosed
Amelia
Updated March 16, 2023 at 5:59pm
2
Most recent comment from Aleksandar Vuković:Helli Evi.The availability of services is determined by the Work Hours and Special Days of your employees. If the employees have working hours from Mon - Fri, from 09:00 - 17:00, all services the em ...
Mona
Zoom Link stops working after some timeClosed
Amelia
Updated March 16, 2023 at 4:42pm
27
Most recent comment from Uroš Jovanović:Hello Mona,Glad to hear that. Let me know how it goes.
Thomas Strobl
Customer panelClosed
Amelia
Updated March 16, 2023 at 3:15pm
14
Most recent comment from Uroš Jovanović:Hello Thomas,Thank you very much for that as well.Please let me know if you have any other questions.
Bree
troubleshootingClosed
Amelia
Updated March 16, 2023 at 2:40pm
4
Most recent comment from Uroš Jovanović:Hello Bree,Thank you for providing me with the admin credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you h ...
Marina
Catalog Booking Form 2.0 : display more blockClosed
Amelia
Updated March 16, 2023 at 11:50am
4
Most recent comment from Uroš Jovanović:Hello Marina,Please try the following CSS and let me know if it works or not:
.amelia-v2-booking #amelia-container .am-fcil__item { width: 25% !important; }Looking forward to your reply.
Danny
Assigning additional roles to new Amelia CusomerClosed
Amelia
Updated March 16, 2023 at 10:59am
4
Most recent comment from Uroš Jovanović:Hello Danny,Thank you for reaching out to us and for sharing this with us.I will have this forwarded to our developers and this is a public ticket, thus the other users can also see this solution.Ple ...
Sheriean
Stripe Payment Won't ProcessClosed
Amelia
Updated March 16, 2023 at 10:57am
6
Most recent comment from Uroš Jovanović:Hello Sheriean,I have passed this issue on to our developers and will provide you with an update on this as soon as possible.Thank you for your patience.
Marcello
Custom fields for eventsClosed
Amelia
Updated March 16, 2023 at 10:52am
4
Most recent comment from Uroš Jovanović:Hello Marcello,I was unable to log into the credentials you provide me with.
Can you please provide me with the updated credentials and I will provide you with an update on this?Looking forward to y ...
Rodrigo
Setting employee work hoursClosed
Amelia
Updated March 16, 2023 at 10:05am
4
Most recent comment from Uroš Jovanović:Hello Rodrigo,Thank you for that suggestion as well, I will have this passed to our developers and hope that it will be implemented in the future.Please let me know if you have any other questions.
G W
Get This Message "Sorry, there was an error processing your payment. Please try again later."Closed
Amelia
Updated March 16, 2023 at 9:25am
4
Most recent comment from Uroš Jovanović:Hello Greg,Please check the following article on how to do that.Let me know if you have any other questions.
Jamila
NotificationsClosed
Amelia
Updated March 16, 2023 at 9:11am
4
Most recent comment from Uroš Jovanović:Hello Jamila,Glad to be able to assist you.Please let me know if you have any other questions.
Sebastian
Automatically create Amelia Customer user not workingClosed
Amelia
Updated March 15, 2023 at 8:27pm
15
Most recent comment from Aleksandar Vuković:Hey Sebastian.Turns out this will be included in our next update. I know there's one scheduled for next week, but it's a minor update with some fixes, so I hope it will be included in that ...