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Public Tickets

Abigail Semple Skipper Event time issuesClosed   Amelia   Updated March 21, 2023 at 10:55am   6 Most recent comment from Uroš Jovanović:Hello Abigail,Thank you for reaching back out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it ... Jessica Show Appointment ID in appointments screenClosed   Amelia   Updated March 21, 2023 at 9:33am   4 Most recent comment from Marko Davidović:Hello Jessica,Unfortunately, currently, this feature is not built-in in Amelia. This is not possible at this time.I'll kindly ask you to add it as a feature suggestion on this link https://featur ... Jerica How to ...questionsClosed   Amelia   Updated March 21, 2023 at 8:27am   5 Most recent comment from Marko Davidović:Hello again Jerica,Yes, that is correct there is only one notification for package purchased, but the title of the package will change based on the package that is purchased.If you would like to see s ... Vanessa Klaas Check-in people to eventsClosed   Amelia   Updated March 21, 2023 at 7:42am   2 Most recent comment from Marko Davidović:Hello Vanessa, Unfortunately, currently, this feature is not built-in in Amelia. But I can understand the need for that and I'll kindly ask you to add it as a feature suggestion on this link htt ... Geert Leysen Price changes depending on custom field?Closed   Amelia   Updated March 21, 2023 at 7:33am   4 Most recent comment from Marko Davidović:Hello Geert,Thank you for that. Yes, you can create extras and you can make those extras to be mandatory like thisHope this helps.  Susann Appointment Confirmation LinkClosed   Amelia   Updated March 21, 2023 at 7:24am   4 Most recent comment from Marko Davidović:Hello Susann,We are working on a lot of integrations and plenty of them should be implemented this year for example Full 2-way Google Sync. We can not make exact promises but we try to improve Amelia ... Ed Duplicate bookingsClosed   Amelia   Updated March 21, 2023 at 7:07am   6 Most recent comment from Marko Davidović:Hello Ed,We are glad to hear that everything is fine now. But just in case we will explain how time zones with Amelia work. Amelia doesn't have any time zone settings, and it relies on WordPress ... Craig Daylight SavingsClosed   Amelia   Updated March 20, 2023 at 4:01pm   5 Most recent comment from Uroš Jovanović:Hello Craig,We have responded to the other ticket you created.Please let me know if you have any other questions. Ramiro Front end service selector not responsiveClosed   Amelia   Updated March 20, 2023 at 3:35pm   2 Most recent comment from Uroš Jovanović:Hello Ramiro,Thank you for reaching out to us and for pointing this out to us.I will have this passed to our developers and hope that it will be changed in the near future.Please let me know if you ha ... Lorraine Cancel and refundClosed   Amelia   Updated March 20, 2023 at 2:40pm   4 Most recent comment from Uroš Jovanović:Hello Lorraine,Really sorry to hear that you feel that way about the plugin I have submitted your refund request and you will receive your money back in the next 5-7 business days.Please let me know ... Patrick Amelia stuck with mass bookingClosed   Amelia   Updated March 20, 2023 at 2:30pm   4 Most recent comment from Marko Davidović:Hello Patrick, There is not much that we can do since as we mentioned Amelia is not SaaS so the speed depends on your hosting package. We've had customers that used Amelia for Covid-19 vaccinatio ... Craig Flint How employees are chosenClosed   Amelia   Updated March 20, 2023 at 2:26pm   4 Most recent comment from Marko Davidović:Hello Craig, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Thiago Carvalho Link to rescheduleClosed   Amelia   Updated March 20, 2023 at 2:18pm   4 Most recent comment from Aleksandar Vuković:Hi again Thiago.We will consider it in the future, but at the moment it's not possible.Amelia is a WordPress plugin, and it has some limitations as opposed to the apps you listed, which are SaaS. ... Craig Ability to increase price based on LocationsClosed   Amelia   Updated March 20, 2023 at 2:04pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Craig.Please feel free to reach out to us if you have any further questions or concerns! Jerica Duration of PaketsClosed   Amelia   Updated March 20, 2023 at 2:03pm   2 Most recent comment from Uroš Jovanović:Hello Jerica,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply.