Okay

Public Tickets

RJ Using Amelia in Blocksy theme popupClosed   Amelia   Updated February 6, 2023 at 4:47pm   4 Most recent comment from Miloš Jovanović:Hello RJ,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Patrick Required Custom Fields when booking an appointment from an existing Package (Frontend Panel)Closed   Amelia   Updated February 6, 2023 at 4:46pm   4 Most recent comment from Aleksandar Vuković:Hello again Patrick.Unfortunately, I don't have an ETA on this. Our developers and our management are going through all customer suggestions and requests related to the Packages, and they'l ... Juliette Video IntegrationClosed   Amelia   Updated February 6, 2023 at 2:40pm   3 Most recent comment from Miloš Jovanović:Hello Juliette,we are sorry to disappoint you - but Amelia is only used to sell bookings, it can not sell physical or digital products, including pre-recorded Videos.-In regards to integration with L ... Robert Cancel email notificationClosed   Amelia   Updated February 6, 2023 at 1:57pm   2 Most recent comment from Marko Davidović:Hello Robert, Thank you for reaching out to us.Yes, of course. Justo go to notifications and uncheck notificationsAnd that is it.Hope this helps.If you have any more questions please open a new separa ... krenzy Custom Fields and Checkout LabelClosed   Amelia   Updated February 6, 2023 at 1:46pm   2 Most recent comment from Marko Davidović:Hello krenzy, Thank you for reaching out to us.1. These look like part of WooCommerce this is not in Amelia and you can not translate these in Amelia since this is another plugin that is not part of A ... Olav Notification ProblemClosed   Amelia   Updated February 6, 2023 at 12:41pm   8 Most recent comment from Marko Davidović:Hello Olav, Thank you for reaching out to us.You did the test notifications, we have tried the regular notifications and you can see in the screenshot that regular notifications show all the data that ... Charlys Amelia Services systemClosed   Amelia   Updated February 6, 2023 at 12:37pm   6 Most recent comment from Marko Davidović:Hello Charlys,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way ... Thomas Strobl Time slotsClosed   Amelia   Updated February 6, 2023 at 11:27am   6 Most recent comment from Uroš Jovanović:Hello Thomas,In accordance with the other ticket you created, we will have this ticket closed.Please let us know if you have any other questions. Brady S. Szabo PackagesClosed   Amelia   Updated February 6, 2023 at 10:00am   8 Most recent comment from Uroš Jovanović:Hello Brady,Thank you for the update on this issue.As you requested on your other ticket, we will have this ticket closed.Please let us know if you have any other questions. Thomas Strobl Email notifications in wrong language (not SMS!) since last updateClosed   Amelia   Updated February 6, 2023 at 9:42am   8 Most recent comment from Uroš Jovanović:Hello Thomas,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Mark MacRae WP-Admin Dashboard WidgetClosed   Amelia   Updated February 9, 2023 at 7:15am   17 Most recent comment from Marko Davidović:Hello Mark,We just got the feedback from our colleagues and they have told us that everything is fine they have tested it again. They have placed the code in "wp-content/mu-plugins/functions.php". Ca ... Nathan Get settings to drop down in Amelia tab to adjust opening hoursClosed   Amelia   Updated February 6, 2023 at 8:43am   2 Most recent comment from Marko Davidović:Hello Nathan, Thank you for reaching out to us.This sound like your role is the manager. Please contact the admin of the site to change your role to an admin, not an Amelia manager. Managers and emplo ... Shreya unable to change payment and role settingsClosed   Amelia   Updated February 6, 2023 at 8:29am   2 Most recent comment from Marko Davidović:Hello Shreya, Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Aurore ROGNE Event list paginationClosed   Amelia   Updated February 6, 2023 at 7:26am   2 Most recent comment from Marko Davidović:Hello Aurore, Thank you for reaching out to us.  Unfortunately, currently, this feature is not built-in in Amelia. This is how it works you scroll down and it changes to page 2 but at this time you n ... Kittipod Nakalertkavee How can I make the orderid randomClosed   Amelia   Updated February 6, 2023 at 7:18am   2 Most recent comment from Marko Davidović:Hello Kittipod, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://fea ...