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Public Tickets

Fabienne step by step form 1.0Closed   Amelia   Updated January 30, 2023 at 7:38am   2 Most recent comment from Marko Davidović:Hello Fabienne, Thank you for reaching out to us. You just need to change the shortcode. The old shortcode is [ameliabooking] and the new one is [ameliastepbooking] after that just change purge the c ... Momoyo Matsumoto I cant use my Stripe account is no longer available.Closed   Amelia   Updated January 30, 2023 at 7:33am   2 Most recent comment from Marko Davidović:Hello Momoyo Matsumoto, I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the ... Pepe Stripe placeholderClosed   Amelia   Updated January 30, 2023 at 7:31am   8 Most recent comment from Marko Davidović:Hello Pepe, No worries, you can set what every you like you can give us your credentials if you wish. Also, you can use my mail for a new admin user if you wish. My mail is marko.davidovic@tms-outsou ... Carmen Braga Zoom Integration-passing links to Google CalendarClosed   Amelia   Updated January 30, 2023 at 7:30am   8 Most recent comment from Marko Davidović:Hello Carmen, That is great to hear and thank you so much for sharing this solution with us and with other users. We wish you all the best. Have a nice day.  Andreea Online paymentClosed   Amelia   Updated January 30, 2023 at 7:28am   2 Most recent comment from Marko Davidović:Hello Andreea, Thank you for reaching out to us. You can not use Amelia with any POS that you choose because developers must create specific integrations for each payment method and that ist quite tha ... CALVIN LINDSEY E-mail is not required when setting is set to mandatoryClosed   Amelia   Updated January 30, 2023 at 7:26am   4 Most recent comment from Marko Davidović:Hello Calvin, We are glad to hear that everything is fine now. If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all t ... CARLOS ATRISTAIN Confihgurating Amelia and other questionsClosed   Amelia   Updated January 30, 2023 at 7:11am   2 Most recent comment from Marko Davidović:Hello CARLOS, Thank you for reaching out to us. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3214769/ For futu ... Marco Griffini CustomizationClosed   Amelia   Updated January 29, 2023 at 3:11pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Marco.Please feel free to reach out to us if you have any further questions or concerns! Paola Masucci cambio email del profilo ameliaClosed   Amelia   Updated January 29, 2023 at 3:05pm   2 Most recent comment from Aleksandar Vuković:Hello Paola.Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be ... Dermod Wood Repeating eventClosed   Amelia   Updated January 28, 2023 at 5:24pm   4 Most recent comment from Uroš Jovanović:Hello Dermod,Thank you for the update.Can you please try the following CSS and let me know if that worked for you or not: .amelia-app-booking #amelia-booking-wrap .el-input--prefix .el-input__inner { ... theresa garcia google calendar not workingClosed   Amelia   Updated January 28, 2023 at 5:17pm   2 Most recent comment from Uroš Jovanović:Hello Theresa,Thank you for reaching out to us.Can you please provide me with a screenshot of the issue that you are dealing with?Looking forward to your reply. Suzan Can't install AmeliaClosed   Amelia   Updated January 28, 2023 at 4:54pm   2 Most recent comment from Uroš Jovanović:Hello Suzan,Thank you for reaching out to us.Please check the following article on how to resolve this:Are You Getting “The link you followed has expired” Error in WordPress?Let me know if you we ... María Antonia Orozco PackagesClosed   Amelia   Updated January 28, 2023 at 4:11pm   2 Most recent comment from Uroš Jovanović:Hello María,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Karly Matzen Our Amelisa is not workingClosed   Amelia   Updated January 28, 2023 at 4:02pm   2 Most recent comment from Uroš Jovanović:Hello Karly,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3218063 For future reference, please don't open m ... Matt Auman Outlook IntegrationClosed   Amelia   Updated January 27, 2023 at 4:11pm   17 Most recent comment from Aleksandar Vuković:Hi Matt, sorry to see this has been dragging on for 10 days.I have to make this a private response since it holds some sensitive data.I took the liberty and installed the WP phpMyAdmin plugin (which ...