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Public Tickets

Digna Mielard error in translationClosed   Amelia   Updated March 24, 2023 at 1:22pm   15 Most recent comment from Uroš Jovanović:Hello DIgna,There is a 403 error which indicates a permission issue. For that purpose, I would suggest that you reach out to your hosting provider and they will be able to assist you with this.Please ... Danny Refresh page on login/logoutClosed   Amelia   Updated March 24, 2023 at 12:53pm   6 Most recent comment from Uroš Jovanović:Hello Danny,We have noted this issue and passed to our developers.In the meantime, please let me know if you have any other questions. Nicolas Maillard Blocking a userClosed   Amelia   Updated March 24, 2023 at 12:13pm   2 Most recent comment from Marko Davidović:Hello Nicolas, Thank you for reaching out to us.We are sorry to hear that but unfortunately, Amelia doesn't have such a feature. This will be part of a membership feature which still do not have. ... Jon Service DescriptionClosed   Amelia   Updated March 24, 2023 at 10:46am   6 Most recent comment from Marko Davidović:Hello Jon,That is fantastic news, and thank you so much for sharing this with us. We will test this out we were unable to expand the form in this way. We will save your solution in case anyone else ne ... Marcello Date parametersClosed   Amelia   Updated March 24, 2023 at 10:12am   7 Most recent comment from Aleksandar Vuković:Hello Marcello.The only way you can change the pagination is by adjusting the "Default items per page" option in Amelia's General Settings:"30" is the maximum option, and we set it to be 30 beca ... Rodrigo Contreras stalledClosed   Amelia   Updated March 24, 2023 at 9:40am   11 Most recent comment from Marko Davidović:Hello Rodrigo,Yes, of course we will close this ticket now but If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all t ... Ed Height of Step-By-Step 2.0 formClosed   Amelia   Updated March 24, 2023 at 7:24am   10 Most recent comment from Marko Davidović:Hello Ed,We are glad to hear that everything is resolved in regard to this. As for a customer panel my apologies but I can not find the customer panel on this page. I can only see the booking form? Ca ... Jon Sidebar Text ColorClosed   Amelia   Updated March 23, 2023 at 4:25pm   8 Most recent comment from Uroš Jovanović:Hello Jon,Glad to be able to assist you. Jürgen Link Outlook integration and .ics file - more optionsClosed   Amelia   Updated March 23, 2023 at 2:34pm   6 Most recent comment from Uroš Jovanović:Hello Jürgen,For that purpose, you can change the configuration of the "Set Ics File Description" option on the Amelia/Settings/Notifications page.Let me know if you have any other questions. Emily Cannot scroll up or downClosed   Amelia   Updated March 23, 2023 at 2:24pm   4 Most recent comment from Uroš Jovanović:Hello Emily,Thank you for providing me with the credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have ... Irene Giuriato Issue with time update after switching from daylight saving to standard timeClosed   Amelia   Updated March 23, 2023 at 2:09pm   2 Most recent comment from Aleksandar Vuković:Hello Irene.Thank you for reaching out to us.If you see incorrect times in the appointments booked after Daylight Savings Time starts, the time zone of your WordPress site needs to be adjusted. Pl ... Acceleralia Customer Login with password - Send link directly after appointmentClosed   Amelia   Updated March 23, 2023 at 1:51pm   2 Most recent comment from Uroš Jovanović:Hello Acceleralia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:/ ... Anne Rename tagClosed   Amelia   Updated March 23, 2023 at 1:18pm   2 Most recent comment from Aleksandar Vuković:Hello Anne.At the moment, it's not possible to rename the tags, but you can remove the selected tags and add new ones.We will work on the tags in the future, as we plan to redesign the Events bot ... Kerstin Roosen amelia and product of woocommerceClosed   Amelia   Updated March 23, 2023 at 1:07pm   4 Most recent comment from Uroš Jovanović:Hello Kerstin,Looking forward to your reply. Berthod Billy Custom fieldsClosed   Amelia   Updated March 23, 2023 at 1:03pm   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible. We will be working on that in the future, so the fields are d ...