As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

mehedi Hassan How can get Version 6.2.3Closed   Amelia   Updated May 22, 2023 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Mehedi,Thank you for reaching out to us.Please provide me with the email to which you want me to send the plugin folder to.Looking forward to your reply. Stijn De Mulder Notification email not always receivedClosed   Amelia   Updated May 22, 2023 at 1:33pm   15 Most recent comment from Uroš Jovanović:Hello Stijn,It should be resolved now.Please let me know if it works or not.Looking forward to your reply. huahezu I miss a simple buttonClosed   Amelia   Updated May 22, 2023 at 1:28pm   6 Most recent comment from Uroš Jovanović:Hello,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. atelierdosul Hotjar Data CollectionClosed   Amelia   Updated May 22, 2023 at 12:31pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully follow suggestions from our customers and the more vote the fe ... Daniel Daigle Help upgrading from lite to full version in wordpressClosed   Amelia   Updated May 22, 2023 at 12:27pm   4 Most recent comment from Uroš Jovanović:Hello Griet,Can you please create a separate ticket for this issue and we will assist you with this?Looking forward to your reply. Srashti Rajput Stripe card details section not visibleClosed   Amelia   Updated May 22, 2023 at 12:15pm   14 Most recent comment from Marko Davidović:Hello Srashti,We forgot to mention that it will look like thisBut we do not have extras for example so you need to adjust it per your needs. If you have any more questions please open a new separate ... Olav whatsappClosed   Amelia   Updated May 22, 2023 at 11:30am   4 Most recent comment from Uroš Jovanović:Hello Olav,Cna you please let me know what the exact difference is so we can check the documentation and update it so that is corresponds with the current version of Meta?Looking forward to your reply ... Rene connecting to woocommerceClosed   Amelia   Updated May 22, 2023 at 11:27am   2 Most recent comment from Marko Davidović:Hello Rene, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.  Nicolas Hospice Email - Service and extra PriceClosed   Amelia   Updated May 22, 2023 at 10:39am   2 Most recent comment from Uroš Jovanović:Jello Nicolas,Thank you for reaching out to us.1. For this purpose, you can use the following placeholder: %appointment_price%.2. For this purpose, I would suggest that you use the payment link featu ... CARLOS ATRISTAIN Request for Assistance - Bulk Deletion of Recurring ReservationsClosed   Amelia   Updated May 22, 2023 at 10:26am   8 Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for clearing that up.I will have this passed to the developers and hope that it will be resolved in the near future.Thank you for your patience. CADART Amelia featureClosed   Amelia   Updated May 22, 2023 at 9:19am   6 Most recent comment from Marko Davidović:Hello Damien,We try to help as best as we can. But some features are not available at this time.If you have any more questions please open a new separate ticket for each question and we will gladly h ... Dora Chaabani SurveyClosed   Amelia   Updated May 22, 2023 at 9:00am   2 Most recent comment from Marko Davidović:Hello Dora, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Soubhi Abla Recurring appointment from PackageClosed   Amelia   Updated May 22, 2023 at 7:39am   2 Most recent comment from Marko Davidović:Hello Soubhi Abla, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Recurring appointments and packages are separate features and they work in differe ... Rosa Metra Coupon not createdClosed   Amelia   Updated May 22, 2023 at 7:10am   3 Most recent comment from Marko Davidović:Hello Rosa and DesignBurst, Thank you for reaching out to us.We can not replicate the issue on our end so please can each of you send us the admin credentials so that we can take a closer look of the ... Srashti Rajput Appointment bookingClosed   Amelia   Updated May 19, 2023 at 11:39am   11 Most recent comment from Uroš Jovanović:Hello Srashti,We have noted this issue and passed it on to our developers. We hope that it will be resolved soon.Please let me know if you have any other questions.