As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Martin Suchta Limit No. Booking By Service/Package NOT emplyeeClosed   Amelia   Updated July 6, 2023 at 9:58am   4 Most recent comment from Aleksandar Vuković:Hi again Martin.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Please feel free to search through our feature suggestion page, https://features.wpamelia. ... Natascha Vantuykom event ticketsClosed   Amelia   Updated July 6, 2023 at 9:52am   2 Most recent comment from Uroš Jovanović:Hello Natascha,Thank you for reaching out to us.In regards to your first question, can you please provide me with a screenshot of this issue?In regards to your second question, this feature will be im ... david Employee on Multiple placesClosed   Amelia   Updated July 6, 2023 at 8:29am   24 Most recent comment from Uroš Jovanović:Hello David,Thank you for the update on this.Please let me know if you have any other questions. Masa display Amelia widget in modalsClosed   Amelia   Updated July 6, 2023 at 8:26am   4 Most recent comment from Uroš Jovanović:Hello Masa,Glad to be able to assist you.Please let me know if you have any other questions. Santiago Celorio Galan MetaData and WooCommerce order status syncClosed   Amelia   Updated July 6, 2023 at 6:31am   2 Most recent comment from Marko Davidović:Hello Santiago, Thank you for reaching out to us. In Amelia/setting/payments you have the option to Set MetaData and DescriptionAnd all that can changed can be found here Just enter the placeholder f ... goodnessreflexenrelax the form disappearClosed   Amelia   Updated July 5, 2023 at 12:33pm   5 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from the p ... Yamil Insaurralde Location selection per service (Doesn't show up)Closed   Amelia   Updated July 5, 2023 at 12:32pm   10 Most recent comment from Marko Davidović:Hello Yamil,We are using the logic that if you do not have employee in your store in location A there is no one to provide service for your customers. So location of your services and when and where i ... Deni multilingual usecaseClosed   Amelia   Updated July 5, 2023 at 12:24pm   2 Most recent comment from Marko Davidović:Hello Deni, Thank you for reaching out to us.Amelia is multilingual and it can be shown in different languages. At the moment we have Spanish, German, Dutch, Russian, Romanian, French, Finnish, Italia ... Simone Hervij Set location per serviceClosed   Amelia   Updated July 5, 2023 at 11:33am   5 Most recent comment from Marko Davidović:Hello Simone,1. Unfortunately, currently, this feature is not built-in in Amelia.But for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the sam ... Gerhard Neinert FormsClosed   Amelia   Updated July 5, 2023 at 7:45am   2 Most recent comment from Marko Davidović:Hello Gerhard, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. What you want it can not be achieved in Amelia at this time. There is ni possibility t ... Daniel Re: Amelia Capabilities for a small businessClosed   Amelia   Updated July 5, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for reaching out to us.In essence, if they want to sell a bundle of classes (certain amount of hours for painting classes) they can do that but only with a pro license since t ... Mark Coupon box not displaying on packagesClosed   Amelia   Updated July 4, 2023 at 2:17pm   4 Most recent comment from Uroš Jovanović:Hello Mark, You can do so with the following shortcodes: [ameliastepbooking] and [ameliacatalogbooking]  Please let me know if you have any other questions. Robert Pothier Employee Panel getting extra tabsClosed   Amelia   Updated July 4, 2023 at 1:33pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Alexis Reservation plugin popup problemClosed   Amelia   Updated July 4, 2023 at 12:35pm   2 Most recent comment from Uroš Jovanović:Hello Alexis,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... carlos flores NotificationsClosed   Amelia   Updated July 4, 2023 at 11:17am   2 Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for reaching out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do this is t ...