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Public Tickets

Brendan Pay LaterClosed   Amelia   Updated May 3, 2023 at 9:05am   3 Most recent comment from Uroš Jovanović:Hello Brendan,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Kelly Fidei EventsClosed   Amelia   Updated May 3, 2023 at 6:00am   2 Most recent comment from Marko Davidović:Hello Kelly, Thank you for reaching out to us. Yes, in this way. You can create events that will 8 days and you can set the times and days when this event will happen. In this case all 8 events will b ... Patrick Patterson scheduling AppointmentsClosed   Amelia   Updated May 3, 2023 at 5:57am   8 Most recent comment from Marko Davidović:Hello Patrick, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Shea Thompson NotificationsClosed   Amelia   Updated May 3, 2023 at 5:54am   4 Most recent comment from Marko Davidović:Hello Shea, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SM ... Marc Prince 500 failure - Unable to create employeeClosed   Amelia   Updated May 3, 2023 at 5:52am   2 Most recent comment from Marko Davidović:Hello Marc, Thank you for reaching out to us. There are 2 possible solutions either you have multiple roles tied one user in WP users or a conflict. Let us try out the first one. You can not be Admi ... Ken Irwin Irwin Display Event Calendar with no Booking allowedClosed   Amelia   Updated May 3, 2023 at 5:49am   2 Most recent comment from Marko Davidović:Hello Ken, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. If they are shown and active they can booked.  Maybe there is an option that can help bu ... stephanie Gas Everwest working hourClosed   Amelia   Updated April 28, 2023 at 4:14pm   4 Most recent comment from Uroš Jovanović:Hello Stephanie,That would be one solution, the other solution would be to create different employees for each month, and then add days off for other months in which a specific employee will not be av ... Ken Irwin Irwin Email is already in Use ErrorClosed   Amelia   Updated April 28, 2023 at 3:41pm   4 Most recent comment from Uroš Jovanović:Hello Ken,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Geoffroy Can't create new notificationClosed   Amelia   Updated April 28, 2023 at 3:15pm   4 Most recent comment from Uroš Jovanović:Hello Geoffroy,We are going to include the option in the future to allow notifications on your website when a new update has been released.Glad to hear that the issue has been resolved.My apologies i ... Geoffroy Email not sendingClosed   Amelia   Updated April 28, 2023 at 3:12pm   2 Most recent comment from Uroš Jovanović:Hello Geoffroy,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Rene appointmentsClosed   Amelia   Updated April 28, 2023 at 2:55pm   2 Most recent comment from Uroš Jovanović:Hello Rene,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as t ... Helmut Berger Import / ExportClosed   Amelia   Updated April 28, 2023 at 2:48pm   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for reaching out to us.This will be available in the next couple of months or so, but there is no ETA on this.Please let me know if you have any other questions. Sean SMTPClosed   Amelia   Updated April 28, 2023 at 12:55pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.If you configure SMTP through other configurations on the website, you will need to use "WP Mail" as a Mail service on the Amelia/Settings/Notifications page.Hop ... Eric Kirmse Probleme mit WoocommerceClosed   Amelia   Updated April 28, 2023 at 12:29pm   10 Most recent comment from Uroš Jovanović:Hello Eric,Thank you for the update on this.How is the email configured on your website? I first thought that it was an extra, but since you mentioned events, that is not possible.Looking forward to y ... Rene resourcesClosed   Amelia   Updated April 28, 2023 at 12:00pm   6 Most recent comment from Marko Davidović:Hello Rene,Yes, this helps a lot, most likely you have several roles added to other user in Wp user. Can you please check this? You can not be Admin and manager or admin and employee, etc at the sam ...