As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Justin humphries Book Now Button disabledClosed   Amelia   Updated August 21, 2023 at 11:43am   2 Most recent comment from Uroš Jovanović:Hello Justin,Thank you for reaching out to us.For which event does this not work fine?There are two different types of events in Amelia, please check the explanation below:Recurring Events: Think of ... Marc Garcia Pending to ConfirmedClosed   Amelia   Updated August 21, 2023 at 11:28am   7 Most recent comment from Uroš Jovanović:Hello Marc,I will have this ticket closed now. PLease let me know if you have any other questions. jowalinio Pago en panelClosed   Amelia   Updated August 21, 2023 at 11:27am   4 Most recent comment from Uroš Jovanović:Hello,Unfortunately, this is how it functions as Amelia does not process payment but rather sends information to other payment gateways.Hope this helps you.Please let me know if you have any other que ... Martina Rick URGENT!! Events not showing on mobileClosed   Amelia   Updated August 21, 2023 at 10:40am   5 Most recent comment from Uroš Jovanović:Hello Marilyn,Our colleague has responded to the ticket that you created, please let us know if you need further assistance.Looking forward to hearing from you.  Tim Would this work for a directory website?Closed   Amelia   Updated August 21, 2023 at 10:31am   2 Most recent comment from Uroš Jovanović:Hello Tim,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... [email protected] Manage clients appointmentsClosed   Amelia   Updated August 21, 2023 at 9:34am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Yes, the Amelia Manager user can do that from the back-end, the Amelia/Appointments page specifically. Here is how the appointment can be rescheduled, please che ... Adrian Bishop Formatting Amelia FrontendClosed   Amelia   Updated August 21, 2023 at 8:27am   3 Most recent comment from Uroš Jovanović:Hello Adrian,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... netwerk Different appointments on admin and customer panelClosed   Amelia   Updated August 21, 2023 at 7:01am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.There can be several reasons let's start with the first one. Can you please adjust the time range in the appointment sectionAnd let us know if you can see ... Louis Gunnell Step By Step Booking form not showing on mobileClosed   Amelia   Updated August 21, 2023 at 4:58am   2 Most recent comment from Marko Davidović:Hello Louis, Thank you for reaching out to us. We went on your link and we can not see the booking of Amelia anywhere on the desktop Please check if you can see the booking form on the front when you ... Mokhir Rajabov Customize Booking FormClosed   Amelia   Updated August 21, 2023 at 4:53am   2 Most recent comment from Marko Davidović:Hello Mokhir, Thank you for reaching out to us. Amelia booking forms have design of their own and they function in their own way. So in Amelia customers choose a service and emplyoee if you do not nee ... Jacob Vanator Reminder NotificationsClosed   Amelia   Updated August 21, 2023 at 4:52am   2 Most recent comment from Marko Davidović:Hello Jacob, Thank you for reaching out to us. Unfortunately, currently, this feature is not possible at this time in Amelia. In light of this, we encourage you to kindly consider submitting this val ... Andreia Castro Booking a 0-duration eventClosed   Amelia   Updated August 21, 2023 at 4:47am   7 Most recent comment from Marko Davidović:Hello Giovanni, When you have some questions please open your own ticket in the Amelia category so that we do not disturb other users since each one of them will get this question and replies.  You ... Fabio Gentile Alphabetic Order of event price listClosed   Amelia   Updated August 21, 2023 at 4:45am   6 Most recent comment from Marko Davidović:Hello Fabio, We just got the feedback from our colleagues and they have told us that the ticket are designed to be listed from the lowest price to the highest. They also told me that we will be implem ... Jessica Miller Variable LinksClosed   Amelia   Updated August 21, 2023 at 4:44am   6 Most recent comment from Marko Davidović:Hello again David, We thank you for your suggestion but unfortunately, we can not say how much development will require because we receive a lot of requests for personal customization each day and unf ... MARIE PETIT Urgent problème de capacité non reconnuClosed   Amelia   Updated August 21, 2023 at 4:44am   4 Most recent comment from Marko Davidović:Hello MARIE, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, ple ...