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Public Tickets

Acceleralia Amelia Employee not logging in with WP userClosed   Amelia   Updated June 19, 2023 at 9:02am   17 Most recent comment from Uroš Jovanović:Hello, Thank you for the update on this. Can you please let me know what you are referring to as not getting the WP session as I want to make sure that there is no misunderstanding? Looking forward t ... Sandeepa Multiple Categories for a serviceClosed   Amelia   Updated June 19, 2023 at 6:53am   2 Most recent comment from Marko Davidović:Hello Sandeepa, Thank you for reaching out to us.You can not assign one service to multiple categories. You can try and create a new one for each category if you wish. But you can set different prices ... Everitt Chase Custom Duration (Flexibile) bookingsClosed   Amelia   Updated June 18, 2023 at 1:33pm   2 Most recent comment from Uroš Jovanović:Hello Everitt,Thank you for reaching out to us.At the moment, this works in the following way. You create custom durations for a service from which the customer can choose on the front end. Once the c ... ronnie adams Follow UpClosed   Amelia   Updated June 18, 2023 at 1:26pm   2 Most recent comment from Uroš Jovanović:Hello Ronnie,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Wally Jones the events pageClosed   Amelia   Updated June 16, 2023 at 8:16pm   13 Most recent comment from Uroš Jovanović:Hello Wally,You can also provide them with the error code as well.Hope that they will be able to assist you with this.Looking forward to your reply. JUAN GLAUBITZ How do clients register to change appointments?Closed   Amelia   Updated June 16, 2023 at 5:45pm   4 Most recent comment from Miloš Jovanović:Hello, Nick.Sorry for the waiting time.If you activated the option to “Automatically create Amelia Customer user”,in the back-end Amelia settings/ “Roles Settings”, on the Customer tab,this ... reg viguier bug eventsClosed   Amelia   Updated June 16, 2023 at 4:29pm   8 Most recent comment from Aleksandar Vuković:Hello again reg.After inspecting the issue through the console, this was returned as an error:Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 8192 bytes) in /htdocs/w ... Maey Pronk Services in packages same date/timeClosed   Amelia   Updated June 16, 2023 at 3:06pm   4 Most recent comment from Uroš Jovanović:Hello Matyas,Thank you for that.At the moment, one employee cannot be booked for more than one appointment at the same time and there is no workaround for that.Please let me know if you have any other ... Louise Time not synchonisedClosed   Amelia   Updated June 16, 2023 at 2:27pm   2 Most recent comment from Uroš Jovanović:Hello Louise,Thank you for reaching out to us.Please check if three is a time zone difference between your website and the Google Calendar of the employee.Looking forward to your reply. Acceleralia Calendar not loadingClosed   Amelia   Updated June 16, 2023 at 1:17pm   11 Most recent comment from Uroš Jovanović:Hello,Can you please let me know what changes you made in the profile I need to know the root of this issue?Looking forward to your reply. Promsy Célia problem with confirmation mailClosed   Amelia   Updated June 16, 2023 at 12:52pm   7 Most recent comment from Marko Davidović:Hello Célia,There have been a lot of improvements since then. You can find the complete information in our change log on this link https://wpamelia.com/changelog/.If you have any more questions plea ... Damien Carbery Book service for non-standard timeClosed   Amelia   Updated June 16, 2023 at 12:26pm   4 Most recent comment from Marko Davidović:Hello Damien, You are most welcome, and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Thomas Meurice Language issueClosed   Amelia   Updated June 16, 2023 at 12:01pm   6 Most recent comment from Miloš Jovanović:Hi, Thomas. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Cory Automatic Customer Account CreationClosed   Amelia   Updated June 16, 2023 at 11:51am   4 Most recent comment from Uroš Jovanović:Hello Cory,Is that the only email that is not being sent out?Looking forward to your reply. Ahsan Ramzan Delete PluginClosed   Amelia   Updated June 16, 2023 at 11:01am   5 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Ahsan, but as mentioned in my previous response, and the ticket Maximo opened previously, we have not been able to find the root of this issue.We have other customers, u ...