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Public Tickets

Rene resourcesClosed   Amelia   Updated April 28, 2023 at 12:00pm   6 Most recent comment from Marko Davidović:Hello Rene,Yes, this helps a lot, most likely you have several roles added to other user in Wp user. Can you please check this? You can not be Admin and manager or admin and employee, etc at the sam ... Digna Mielard Discount via QR coeClosed   Amelia   Updated April 28, 2023 at 11:30am   2 Most recent comment from Uroš Jovanović:Hello Digna,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Steven Gauerke Customer TimezoneClosed   Amelia   Updated April 28, 2023 at 11:26am   4 Most recent comment from Marko Davidović:Hello Steven,Can you please check what time zone is set for your WordPress? You have set the time zone for your employee but you can see it in your time zone and when he logs is to his panel he is see ... Favio Alexander No permite guardar nuevos cambios en los formularios de reservaClosed   Amelia   Updated April 28, 2023 at 8:57am   2 Most recent comment from Marko Davidović:Hello Favio, Thank you for purchasing our product, and for reaching out to us. When you see that you have a 403 error. The 403 Forbidden Error happens when the web page (or another resource) that yo ... Angelo Amati Employee Panel IssueClosed   Amelia   Updated April 28, 2023 at 8:23am   4 Most recent comment from Marko Davidović:Hello Lee, You can use export but as admin not as employee, and I can agree that this option might be useful for certain types of business. The best I do is I can also forward this ticket to be revi ... Beata Kohlbek javascript filesClosed   Amelia   Updated April 28, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Beata, Thank you for reaching out to us. The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc. As for the ... Lauryanne Notification event bookingClosed   Amelia   Updated April 28, 2023 at 7:06am   2 Most recent comment from Marko Davidović:Hello Lauryanne, Thank you for reaching out to us.Yes, when someone books the event your employee will be notified. What information will your customer receive depends on your choice of placeholder th ... Yasmine Haddad Paypal 4xClosed   Amelia   Updated April 28, 2023 at 6:43am   4 Most recent comment from Marko Davidović:Hello Yasmine,Unfortunately, currently, this feature is not built-in in Amelia. We only have a core integrations with payments system and this can not be used with Amelia at this time. Customers can o ... Alexandra Amelia doesn't work properlyClosed   Amelia   Updated April 28, 2023 at 6:39am   4 Most recent comment from Marko Davidović:Hello Alexandra,You can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only ... Oscar Disable paymentsClosed   Amelia   Updated April 28, 2023 at 5:34am   2 Most recent comment from Marko Davidović:Hello Oscar, Thank you for reaching out to us.This is only possible if you set that the price of your service is 0. Only in this case the payment section won't show.If you have any more questions ... Chris Dodsley ShortcodesClosed   Amelia   Updated April 27, 2023 at 12:53pm   7 Most recent comment from Uroš Jovanović:Hello Chris,On the test page that you shared with me, there is no 2.0 booking form, is it on a different page?Looking forward to your reply. Nick Loggie Service by MonthClosed   Amelia   Updated April 27, 2023 at 10:34am   6 Most recent comment from Marko Davidović:Hello Nick, You are most welcome, we are glad to hear that and we are glad if we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We ... Josh Request or workaround - may need refund.Closed   Amelia   Updated April 27, 2023 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello Josh.As mentioned in the previous ticket, we don't have anything similar. With the Custom Fields, you can create a "Text Content" custom field and add an anchor tag like this: Terms & Co ... Lisbel Valdés Rodríguez Profiles - Permissions for servicesClosed   Amelia   Updated April 27, 2023 at 9:52am   2 Most recent comment from Aleksandar Vuković:Hi again Lisbel.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.Employees can only see their appointments through the Employee Panel. There's an optio ... Lisbel Valdés Rodríguez Slot not available for replanningClosed   Amelia   Updated April 27, 2023 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello Lisbel.You can't reschedule appointments on top of existing appointments. Amelia doesn't allow appointments to overlap.These are two different appointments, so you can't merge the ...