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Public Tickets

Alexandre Beninger locationClosed   Amelia   Updated August 21, 2023 at 4:41am   4 Most recent comment from Marko Davidović:Hello Alexandre, We are not sure what the issue is exactly, you have a notification called package purchased. This notification is sent when they purchase a package. And later when they book an appoin ... Louis Gunnell Booking form not working on mobileClosed   Amelia   Updated August 20, 2023 at 4:03pm   2 Most recent comment from Uroš Jovanović:Hello Louis,Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in a ... Lisbel Valdés Rodríguez Button issuesClosed   Amelia   Updated August 20, 2023 at 3:58pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ple ... Laura Jennings Partial RefundsClosed   Amelia   Updated August 20, 2023 at 3:58pm   2 Most recent comment from Uroš Jovanović:Hello Laura,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Christian Graf Automatically create Amelia customer when WP user with role 'Amelia Customer' is createdClosed   Amelia   Updated August 20, 2023 at 3:35pm   3 Most recent comment from Uroš Jovanović:Hello Christian,Thank you for sharing this with us and other users, someone will find it useful for sure.If you have any other questions, please let me know. Dardelet The difference between Eating and CustomerClosed   Amelia   Updated August 18, 2023 at 1:36pm   2 Most recent comment from Uroš Jovanović:Hello Dardelet,Thank you for reaching out to us.Yes, the Amelia Manager user has all permissions as an admin user except for deleting anything in Amelia.Hope this helps you.Please let me know if you ... Shauna Amelia upgradeClosed   Amelia   Updated August 18, 2023 at 1:25pm   2 Most recent comment from Uroš Jovanović:Hello Shauna,Thank you for reaching out to us.If you see this screen, that means that you still have the Lite version of the plugin installed: The Lite version needs to be deactivated/deleted, and the ... Sandeepa Time zone in notificationsClosed   Amelia   Updated August 18, 2023 at 1:07pm   7 Most recent comment from Marko Davidović:Hello again Sandeepa,You are using the old version of Amelia 6.4We now have a new version of Amelia. When the plugin is not up to date it can have all sorts of issues you need to update to the latest ... arman option labelClosed   Amelia   Updated August 18, 2023 at 1:02pm   2 Most recent comment from Marko Davidović:Hello arman, Thank you for reaching out to us.As far as we can see in your screenshot this is extras option it doesn't affect how many people there can be in appointment. You can can turn this if ... HERVE DASILVA LocationsClosed   Amelia   Updated August 18, 2023 at 12:37pm   2 Most recent comment from Marko Davidović:Hello HERVE, Thank you for reaching out to us.First, you need to create both locations in location section the you need to add them to emplyoee work hours like thisBut as soon as an employee is booked ... Juergen Tolksdorf EventsClosed   Amelia   Updated August 18, 2023 at 11:06am   2 Most recent comment from Uroš Jovanović:Hello Juergen,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Juergen Tolksdorf Booking Form 2.0 languageClosed   Amelia   Updated August 18, 2023 at 10:55am   4 Most recent comment from Stefan Petrov:Hello Juergen,that's great to hear. If you have any other questions, please open a new ticket and we will gladly help you there. Martina Rick Google Calendar SyncClosed   Amelia   Updated August 18, 2023 at 8:59am   4 Most recent comment from Marko Davidović:Hello Martina,We are glad to hear that everything is working fine now, and if those appointments were made before you completed the integration they can not sync afterward. But when you book an appoin ... Seyed Kianoosh emamzadeh ServiceClosed   Amelia   Updated August 18, 2023 at 8:30am   2 Most recent comment from Stefan Petrov:Hello Seyed,thanks for reaching out to us.Unfortunately, there is no such option within Amelia built-in features. Certainly, you can suggest this as a feature on this link - Amelia FeaturesCurrently ... John Booking Past AppointmentsClosed   Amelia   Updated August 18, 2023 at 8:27am   6 Most recent comment from Uroš Jovanović:Hello John, Glad to hear that. Please let me know if you have any other questions.