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Public Tickets

SESE Notification placeholder all custom fields?Closed   Amelia   Updated April 27, 2023 at 9:41am   2 Most recent comment from Marko Davidović:Hello SESE, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You need to add them one at a time.I'll kindly ask you to add it as a feature sugges ... Ivo Müller Label after save are emptyClosed   Amelia   Updated April 27, 2023 at 8:30am   8 Most recent comment from Uroš Jovanović:Hello Ivo,Glad to be able to assist you.Please let me know fi you have any other questions. Alexander Zaostrovsky Is there any functions to get any info from Amelia?Closed   Amelia   Updated April 28, 2023 at 10:37am   5 Most recent comment from Marko Davidović:Hello Alexander,We just got the feedback from our colleagues and they have told us that since you want order id info, you need to contact Wooommerce support so they can help you with that.If you have ... Anjo de Bruijckere payment pending statusClosed   Amelia   Updated April 27, 2023 at 7:13am   9 Most recent comment from Marko Davidović:Hello Anjo, We plan to add tax option in Amelia, possibly even this year. By default, all services are connected to one WooCommerce product, but if you create multiple products you will be able to cho ... Sebastian Klein Amelia Step-by-step BookingClosed   Amelia   Updated April 27, 2023 at 6:33am   10 Most recent comment from Marko Davidović:Hello Sebastian,Everything is working fine you just did not set it up properly. We have found what the issue is. In employee modal you have set that the minimum capacity is 4 and that maximum capacity ... Ian Dickinson time slotClosed   Amelia   Updated April 27, 2023 at 6:17am   2 Most recent comment from Marko Davidović:Hello Ian, Thank you for reaching out to us.When you set the buffer time that is added to duration of your appointment and your appointment is no longer 50 it is 60 because of 10 minutes buffer time.� ... Eduardo Client can't change appointment in panel controlClosed   Amelia   Updated April 27, 2023 at 5:09am   4 Most recent comment from Marko Davidović:Hello Eduardo, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the bes ... Ranjit Change Email flowClosed   Amelia   Updated April 26, 2023 at 3:17pm   2 Most recent comment from Uroš Jovanović:Hello Ranjit,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Jiayin Finance problemClosed   Amelia   Updated April 28, 2023 at 10:33am   10 Most recent comment from Marko Davidović:Hello Jiayin,We just got the feedback from our colleagues and they have told us that the refund has been issued to you.We wish you all the best. Have a nice day.  Silvia Nikolova Custom durationClosed   Amelia   Updated April 26, 2023 at 12:25pm   5 Most recent comment from Uroš Jovanović:Hello Silvia,How does it work at the moment from your side, is the customer able to book 5 appointments from that package?Looking forward to your reply. Tayna I need help configuring order status, with notifications and payment method.Closed   Amelia   Updated April 26, 2023 at 12:01pm   3 Most recent comment from Marko Davidović:Hello Tayna, Thank you for reaching out to us.You can choose which appointment, event, and package status in Amelia will match which order status in WooCommerce. When you change the order status in Wo ... Emma Pier Notification when package is acquiredClosed   Amelia   Updated April 26, 2023 at 11:42am   6 Most recent comment from Uroš Jovanović:Hello Emma,Thank you for providing me with the URL.Please note: We strongly recommend changing mail service setting to SMTP because email that is sent with PHP Mail generally gets flagged as spam by ... charly Regroup different services according to time and locationClosed   Amelia   Updated April 26, 2023 at 10:43am   9 Most recent comment from Marko Davidović:Hello Charly,Most likely this was just a caching issue and we are glad to hear that everything is fine now.If you have any more questions please open a new separate ticket for each question and we wi ... Joas Schurer Zoom Connection - Server-to-Server OAuth appClosed   Amelia   Updated April 26, 2023 at 10:29am   6 Most recent comment from Uroš Jovanović:Hello Joas,Thank you for clearing that up.Yes, they need to set up a new  Server-to-Server OAuth app to continue using it. The JWT app will be deprecated as of the 1st of June.Please let me know if ... Lee\'or Kriger Event Hours presentationClosed   Amelia   Updated April 26, 2023 at 10:17am   3 Most recent comment from Marko Davidović:Hello Kriger, Thank you for reaching out to us.We hope so to, the more votes feature has the greater is the possibility that it will be implemented. Every vote counts. And If you have any more questi ...