As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Roberto microsoft teamsClosed   Amelia   Updated August 22, 2023 at 10:06am   4 Most recent comment from Marko Davidović:Hello Roberto,This is not a small project and our developers do not accept personal customization projects at this time. Because our developers are very busy at the moment, working on some priority t ... Camilla Donde BugClosed   Amelia   Updated August 22, 2023 at 10:05am   3 Most recent comment from Uroš Jovanović:Hello Camilla,Thank you for reaching out to us.As there are the following errors on the front-end:Can you please reach out to the hosting provider with these issues and they will be able to assist you ... Claudio new field in ProfileClosed   Amelia   Updated August 22, 2023 at 10:01am   14 Most recent comment from Marko Davidović:Hello Claudio,Can you please send us a couple of screenshots of the issue? Or a short one-minute video. I wanted to bring to your attention a recent change in our licensing arrangement for Amelia. As ... Isabelle event bookingClosed   Amelia   Updated August 22, 2023 at 9:47am   4 Most recent comment from Marko Davidović:Hello Isabelle,Unfortunately, currently, this feature is not built-in in Amelia. This is how it works at time. We can try 2 possible solutions 1. You can show only one event at a time and then just c ... Athanasios Mousiolis Amelia dashboard viewClosed   Amelia   Updated August 22, 2023 at 9:38am   2 Most recent comment from Stefan Petrov:Hello Athanasios,thanks for reaching out to us.Unfortunately, this is not possible, since Amelia is a plugin for WordPress. No matter if it is an employee or admin, you need to log in to WP in order t ... eitan khiyaev Amelia not showingClosed   Amelia   Updated August 22, 2023 at 8:13am   3 Most recent comment from Marko Davidović:Hello eitan, Thank you for reaching out to us.We are glad to hear that you have set everything up and should you have any further inquiries, we kindly request that you open separate tickets for each q ... Phil Mace cannot book multiple event ticketsClosed   Amelia   Updated August 22, 2023 at 8:01am   2 Most recent comment from Marko Davidović:Hello Phil, Thank you for reaching out to us.We went on your site but we do not see such an issue as you can see in the screenshotIf you have issues with some specific event please let us know which e ... Pawel Buslowski stripe not workingClosed   Amelia   Updated August 22, 2023 at 7:17am   2 Most recent comment from Marko Davidović:Hello Pawel, Thank you for reaching out to us.We are aware of this issue and our developers are already looking into it. For now, it is best to use the previous version of Amelia we do apologize for t ... Andrei I'm using a restore plugin to install a website with Amelia already activatedClosed   Amelia   Updated August 22, 2023 at 7:03am   3 Most recent comment from Stefan Petrov:Hello Andrei,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ... Janis Angele Dutch TranslationClosed   Amelia   Updated August 22, 2023 at 6:27am   4 Most recent comment from Marko Davidović:Hello Janis, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we wil ... Daniel Search by employee & hours not workingClosed   Amelia   Updated August 22, 2023 at 5:44am   6 Most recent comment from Marko Davidović:Hello Daniel,When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separ ... Larry Customize - EventsClosed   Amelia   Updated August 22, 2023 at 5:40am   2 Most recent comment from Marko Davidović:Hello Larry, Thank you for reaching out to us.When you have only one ticket these changes will be applied but when you set custom pricing for several different tickets in that case unfortunately label ... giorgia bellini FINANCEClosed   Amelia   Updated August 21, 2023 at 8:03pm   6 Most recent comment from Miloš Jovanović:Hello Giorgia,we can log in and remotely check everything for you,and with your permission we can try to apply this fix on your site?-Please provide me a temporary WP-admin (administrator) user for yo ... Mirosław Pricing option for services (discounts for kids)Closed   Amelia   Updated August 21, 2023 at 12:39pm   2 Most recent comment from Stefan Petrov:Hello Miroslaw,thanks for reaching out to us and sorry for the late answer.The way to differentiate the prices, if not using the custom pricing option, is to make three separate services. If you are u ... Alexandre Beninger set a number minimum of people for an eventClosed   Amelia   Updated August 21, 2023 at 11:59am   2 Most recent comment from Stefan Petrov:Hello Alexandre,thanks for reaching out to us.Sorry to disappoint you, but currently there is no such option with Amelia's built-in features. You can suggest that feature on the following link ...