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Public Tickets

Davi AmeliaClosed   Amelia   Updated January 23, 2024 at 2:49pm   2 Most recent comment from Stefan Petrov:Hello Davi,Thanks for reaching out to us. You have WooCoomerce enabled, thus you are not able to configure any other payments. When the WooCoomerce is enabled, all other payments are disabled since Wo ... Simon Invisible schedulesClosed   Amelia   Updated January 23, 2024 at 2:43pm   2 Most recent comment from Stefan Petrov:Hello Simon,Thanks for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Oscar Soto IntegrationsClosed   Amelia   Updated January 23, 2024 at 2:32pm   6 Most recent comment from Miloš Jovanović:Hello again Oscar, At this point we will process your Refund/since you requested it some time ago and already too much time has passed without your reply. It is a shame because an issue like this can ... Franziska Change text in booking formClosed   Amelia   Updated January 23, 2024 at 2:00pm   4 Most recent comment from Uroš Jovanović:Hello Franziska,Thank you for bringing that up, we will definitely have to change this in the future.If you have any other questions, please let me know and I will assist you with it. jorge rubio It won't let me add a featureClosed   Amelia   Updated January 23, 2024 at 1:32pm   4 Most recent comment from Stefan Petrov:Hello Jorge,Unfortunately, the multi-selection of shortcodes in only possible with the new Step By Step booking form or new Catalog Booking form. The old booking form (ameliabooking) only gives you th ... Scheirlinckx Nathalie Deletion appointment issue with Google CalendarClosed   Amelia   Updated January 23, 2024 at 1:30pm   11 Most recent comment from Uroš Jovanović:Hello,Glad to hear that the issue has been resolved.Please let me know if you have any other questions by opening another ticket. Sam Google Meet IntegrationClosed   Amelia   Updated January 23, 2024 at 12:50pm   2 Most recent comment from Stefan Petrov:Hello Sam,Thanks for reaching out to us.With Amelia 7.4, we've added the option to enable the Google Meet per event / appointment. After the initial integration with Google Calendar (and enabling ... Luke Amelia Employee HooksClosed   Amelia   Updated January 23, 2024 at 12:35pm   4 Most recent comment from Stefan Petrov:Hello Luke,You are most welcome.Have a nice day. Sascha Duration StyleClosed   Amelia   Updated January 23, 2024 at 12:17pm   6 Most recent comment from Stefan Petrov:Hello Sascha,Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to see if someone may have al ... Masayoshi Kawase Inconsistency in Appointment Registration with WooCommerce PaymentsClosed   Amelia   Updated January 23, 2024 at 11:57am   4 Most recent comment from Stefan Petrov:Hello Masayoshi Kawase,We completely understand your concern regarding security risk, but this is the most efficient (and fastest) way of troubleshooting. The point here is to reproduce the use case, ... Lina Grebe Book several appointmentsClosed   Amelia   Updated January 23, 2024 at 10:43am   2 Most recent comment from Stefan Petrov:Hello LinaThanks for reaching out to us.Sorry to disappoint you, but, unfortunately, there is currently no such option with Amelia's built-in features. We have developed our "Cart" feature for mu ... Sergi Stripe IntegrationClosed   Amelia   Updated January 23, 2024 at 10:35am   8 Most recent comment from Uroš Jovanović:Hello Sergi,Thank you for sharing that with me.If you need further assistance with this, please let me know. Anders Skov Westermann Booking calendar does not showClosed   Amelia   Updated January 23, 2024 at 9:05am   4 Most recent comment from Stefan Petrov:Hello Anders,No problem at all, you are welcome. We are always here to help.Yes, in 99 % of the cases, there is a conflict between Amelia and the caching plugin. Some caching plugins have optimizing o ... Jeremy Choi Customer Backend Change LabelsClosed   Amelia   Updated January 23, 2024 at 8:42am   4 Most recent comment from Stefan Petrov:Hello Jeremy,You are welcome. I'm glad that i could help.As you already know, if you have any other questions, feel free to ask and we will gladly help. Rajesh Khanna schedulingClosed   Amelia   Updated January 23, 2024 at 8:37am   2 Most recent comment from Stefan Petrov:Hello Rajesh Khanna,Thanks for reaching out to us.When you say "unable to edit location hours" you probably mean the employee work hours? There is no option to change the location hours, since the l ...