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Public Tickets

Hassan Tech I am testing payment method through stripe with using testing keys and its gives errorClosed   Amelia   Updated March 1, 2024 at 8:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Can you please go through these steps in this Video we made for using Stripe? We explained what you can do in order to test if your Stripe functionality ... giorgia filtersClosed   Amelia   Updated March 1, 2024 at 8:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We had a bug but our developers are created a fix and you can download it from this link https://we.tl/t-96GjGjEsNMWe are sending you a short instruction ... William Coeur Add new reservation possibilityClosed   Amelia   Updated March 1, 2024 at 2:17pm   6 Most recent comment from Marko Davidović:Hello there William,We received feedback from our management and developers and unfortunately, we cannot accept your project for now. We plan to implement it in the future, but for now we don't h ... Lespinat Issue with synchronisation of Google CalendarClosed   Amelia   Updated March 1, 2024 at 7:53am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, this is most likely the solution you need to set it to 2500 just in case we will mention 2 more things 1. You have option Remove Google Calendar B ... Vivian Rohmes Google Meet link placeholder displayClosed   Amelia   Updated March 1, 2024 at 6:18am   3 Most recent comment from Marko Davidović:Hello again,We can not replicate this issue on our end in any environment. You can see in the screenshots that everything is looking good on our endBoth for employees and for customers we get the link ... Chris How can I display free contingent or already occupied capacity?Closed   Amelia   Updated February 29, 2024 at 11:11am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. We will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for ... Victor Faury Issue with HTML in Notifications and Ability to Integrate Messages into TemplatesClosed   Amelia   Updated February 29, 2024 at 11:05am   6 Most recent comment from Aleksandar Vuković:You as well, Victor! Thank you!Let me know if there's anything else I can do to help. Sheryl Johnson Email already exists with different nameClosed   Amelia   Updated February 29, 2024 at 10:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When Amelia shows this then this user exist somewhere. If you can not find this user on your site then you need to find it in your database please try th ... André Google Meet and Webhooks malfunctionClosed   Amelia   Updated February 29, 2024 at 10:48am   12 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that a refund has been issued to you. Refund can take up to 7 business days to reach you. We wish you all the best and h ... Chris ​WordPress User drop-down menu in Amelia Employee’s profile not working​Closed   Amelia   Updated February 29, 2024 at 9:13am   4 Most recent comment from Stefan Petrov:Hello Chris,You are most welcome.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that really ... Nael Show services even there are no AvailabilityClosed   Amelia   Updated February 29, 2024 at 8:52am   4 Most recent comment from Stefan Petrov:Hello Nael,Well, that's one of the workarounds. I guess i should leave this on public, so everyone will see the workaround. Thanks for providing the information.Let us know if you have any other ... Timothy Webdav/Caldav integrationClosed   Amelia   Updated February 29, 2024 at 8:20am   3 Most recent comment from Timothy:will do!thanks :-) Lorenzo No mail arrives to employee with SMTPClosed   Amelia   Updated February 29, 2024 at 8:20am   2 Most recent comment from Stefan Petrov:Hello Lorenzo,Thanks for reaching out to us.I've used the credentials from your previous ticket to log in. I've made a test employee and added it "stuff" field for a certain event. I can see ... Ethan Bird Format on Event Calendar View (Stripe)Closed   Amelia   Updated February 29, 2024 at 7:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This could because your theme overrides our styles for example. Can you please send us link form that page so that we can take a closer look?Looking forwa ... Aydinhan Pop-Up ButtonClosed   Amelia   Updated February 29, 2024 at 7:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not sure what the issue is since we went on your site and we can see that popup works. We are sending you a video from your site in attachment and you can ...