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Public Tickets

Nsakala NGITA IndponibilityClosed   Amelia   Updated January 19, 2024 at 4:30pm   2 Most recent comment from Uroš Jovanović:Hello Nsakala,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Nsakala NGITA Réservation in planning is differentClosed   Amelia   Updated January 19, 2024 at 4:29pm   4 Most recent comment from Uroš Jovanović:Hello Nsakala,Thank you for the update on this.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inheri ... Federico Amelia serviceClosed   Amelia   Updated January 19, 2024 at 4:26pm   2 Most recent comment from Uroš Jovanović:Hello Federico,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Federico Amelia in Google CalendarClosed   Amelia   Updated January 19, 2024 at 4:20pm   2 Most recent comment from Uroš Jovanović:Hello Federico,Thank you for reaching out to us.Please check the following article for this purpose.Let me know if you have any other questions. Elisabeth Amelia Roles Settings INVISIBLE , URGENTClosed   Amelia   Updated January 19, 2024 at 1:30pm   3 Most recent comment from Marko Davidović:Hello again Elisabeth, Thank you for reaching out to us.We are glad to hear that everything is working now and that this was resolved. May we suggest just in case that there is and residual cache tha ... Alex Warren Number of event purchases shown in the staff portalClosed   Amelia   Updated January 19, 2024 at 1:18pm   2 Most recent comment from Marko Davidović:Hello again Alex,This data can be seen by employees in employee panel when they click on edit attendee like thisHope this helps.Should you have any further inquiries, we kindly request that you open s ... justin step booking settingClosed   Amelia   Updated January 19, 2024 at 12:40pm   10 Most recent comment from Aleksandar Vuković:Hello Karina.We can send you the fix, but not in this ticket since it's a public ticket.Please open a new, Private ticket, and mention this one (PUBLIC TICKET #3564032) and one of our agents w ... Tyrese Goldsby Packages available for ServicesClosed   Amelia   Updated January 19, 2024 at 12:36pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We are not quite sure what you are trying to achieve to be honest. In catalog view you can either show them all together or in separate booking forms as y ... Daniel Hiding employees in everything visible to the clientClosed   Amelia   Updated January 19, 2024 at 11:10am   17 Most recent comment from Aleksandar Vuković:Hey Faris.Sorry for the delay.Please try with this: .am-fs__pis-service-info { display: none; } Deva-Laya Guleng Connecting WP users to Amelia usersClosed   Amelia   Updated January 19, 2024 at 9:42am   10 Most recent comment from Aleksandar Vuković:Hello Deva-Laya.When importing customers to Amelia, they can only be linked to WP users if those users have the "Amelia Customer" role and only those users appear in the dropdown. If you want to add t ... Filippo Ponzetti Calendars SynchronisationClosed   Amelia   Updated January 19, 2024 at 9:34am   4 Most recent comment from Uroš Jovanović:Hello Filippo,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... KimShala Hibbert Customer PanelClosed   Amelia   Updated January 19, 2024 at 9:14am   4 Most recent comment from Marko Davidović:Hello again Kim,Can you please check if you have enabled payment from link in payment settingsAnd this option is not for invoices this is so that they can pay the rest of the amount from notifications ... Gert-Jan Sanderman Where does empty space invoice come from?Closed   Amelia   Updated January 19, 2024 at 8:54am   2 Most recent comment from Marko Davidović:Hello there Timo, Thank you for reaching out to us.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry th ... Lucy Jayne Brown Form doesn't show on the front endClosed   Amelia   Updated January 19, 2024 at 4:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Can you please check if you can see the booking form on the front when you are logged in? If this is the case the the reason why the form is not visible ... mike existing user booking but no amelia role addedClosed   Amelia   Updated January 18, 2024 at 8:20pm   4 Most recent comment from Uroš Jovanović:Hello Mike,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that ...