As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Joshua Jia How do I have text notifications about new customer appointments only go out to the employee in the appointment and not every employee?Closed   Amelia   Updated May 1, 2024 at 7:59am   2 Most recent comment from Stefan Petrov:Hello Joshua,Thanks for reaching out to us.By default, only the employee who is assigned to a particular service will get an email regarding the booking, as well as the customer who is booking an appo ... Gerhard Reus Events FiltersClosed   Amelia   Updated April 30, 2024 at 4:31pm   4 Most recent comment from Uroš Jovanović:Hello Gerhard,Thank you for the update on this and for sharing the complete solution with us.Please let me know if you have any other questions.I will have this ticket closed now. salva Email notificationsClosed   Amelia   Updated April 30, 2024 at 4:19pm   6 Most recent comment from Uroš Jovanović:Hello Salva,You could set up SMTP with the "WP Mail SMTP" plugin and set the "WP Mail" as Mail service in Amelia.Please let me know if that works for you or not. FilippoM Assistance Request - Limiting Daily Booking Slots in Amelia PluginClosed   Amelia   Updated April 30, 2024 at 4:15pm   2 Most recent comment from Uroš Jovanović:Hello Filippo,Thank you for reaching out regarding your inquiry about limiting daily booking slots in the Amelia plugin. Currently, in Amelia, there are two types of limits available: limit per employ ... Joewad Front-end problematics for step-by-step booking formClosed   Amelia   Updated May 7, 2024 at 2:14pm   20 Most recent comment from Uroš Jovanović:Hello Joewad,Thank you very much for your patience.I can see what the issue is now, in Amelia, the language is French(Canada), whereas, on your website, the website is set to French (France), and thus ... Davide Email notification not sent for multiple purchasesClosed   Amelia   Updated April 30, 2024 at 1:36pm   6 Most recent comment from Stefan Petrov:Hello Davide,Yes, this is the issue that we encountered, just wanted to confirm. It should be working properly with the previous version, but certainly, this will be fixed with the next update. Brian Barzan Shortcode not showClosed   Amelia   Updated April 30, 2024 at 1:35pm   4 Most recent comment from Stefan Petrov:Hello Brian,Great, thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Francesca Kendall Finance cannot be deletedClosed   Amelia   Updated April 30, 2024 at 12:35pm   4 Most recent comment from Uroš Jovanović:Hello Francesca,I could not find this in previous versions, can you please leet me know in which version you have seen this option?Looking forward to your reply. Sandeepa Client information questionClosed   Amelia   Updated April 30, 2024 at 12:01pm   8 Most recent comment from Marko Davidović:Hello again,Yes, of course. We can extend this to 30 days do not worry. We wish you all the best and hope you have a wonderful day ahead.  GutlebenSystems Amelia Invoice Finance NotificationClosed   Amelia   Updated April 30, 2024 at 12:00pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. And also we do not have invoice feature at this time. We plan to add this to Amelia in t ... Andreas Strobel Calendar syncClosed   Amelia   Updated April 30, 2024 at 11:56am   6 Most recent comment from Stefan Petrov:Hello Andreas, The suggestion request was for both questions, my apologies for not mentioning the second part. Currently, there is only this placeholder %number _of_persons%, but as you already saw, ... Richard Show Map on Event detailsClosed   Amelia   Updated April 30, 2024 at 11:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The Google map is designed only for the backend so that you can create and send the exac ... Francesca Kendall Booking problemsClosed   Amelia   Updated April 30, 2024 at 11:02am   5 Most recent comment from Stefan Petrov:Hello Francesca,Just to understand this correctly. Employee Natasha B has work hours configured for Thursday (2nd of May is on Thursday ), but even before adding a special day, not all timeslots (tha ... Christian Weers BookingsClosed   Amelia   Updated April 30, 2024 at 9:34am   2 Most recent comment from Stefan Petrov:Hello Christian,Thanks for reaching out to us.Something similar is already configured in Amelia, but it depends on the configuration. Let say that you have an employee with the work hours configured f ... Jussi Helaakoski iDeal payments setupClosed   Amelia   Updated April 30, 2024 at 9:27am   6 Most recent comment from Uroš Jovanović:Hello Jussi,I will certainly do that.Please feel free to search through our feature suggestion page, to see if someone may be already suggested this feature. If you can't see it, feel free to a ...