Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2497893
Amelia not working with Elementor Popup
Open

Comments

  •  1
    Helgi Skaftason Skjortnes started the conversation

    Hello,

    I am unsure if this is the right plugin for me afterall, so I am wondering if I need to refund this.

    I am trying to use this in combination with Elementor Pro, basically to let my wifes students book appointments. At this moment I am trying to setup a "popup", with th amelia shortcode within it. Sadly the popup comes up, but the shortcode is not responding.

    If I put the shortcode on a page, there is no isses. But within the popup, it doesn't work. This is what I needed from this plugin, so if that won't work. I am forced to refund.

  • [deleted] replied

    Hello Helgi Skaftason Skjortnes,

    Thank you for your purchase and apologies for replying late, we don't work on weekends.

    Unfortunately, there is some conflict between Elementor Pop-Up and Amelia. There is some customization that needs to be done in order for Amelia to work in these popups. And the JS bellow sometimes needs to be changed as well, that can depend on the shortcode you use , number of popups you have, etc.

    You need to add some jS and CSS to the back-end, so if you don't have a place for that in your WP, you can install the Add Admin JavaScript and Add Admin CSS plugins, and then apply the following:

    CSS:

    .el-select-dropdown, .el-popper {
    z-index: 9999 !important}
    .am-modal {
    z-index: 9999 !important}

    JS

    if (!('ameliaBooking' in window)) {
    window.ameliaBooking = {};
    }
    if (!('disableAutomaticLoading' in window['ameliaBooking'])) {
    window.ameliaBooking.disableAutomaticLoading = true;
    }
    document.addEventListener('DOMContentLoaded', function(event) {
    document.getElementById('ameliaPopUpButton').onclick = function() {
    setTimeout(function () {
    var ameliaPopUpForms = document.getElementsByClassName('amelia-elementor-popup');
    for (var i = 0; i < ameliaPopUpForms.length; i++) {
    window.ameliaBooking.load(ameliaPopUpForms[i], null, {});
    }
    }, 500);
    };
    var ameliaForms = document.getElementsByClassName('amelia-elementor-form');
    for (var i = 0; i < ameliaForms.length; i++) {
    window.ameliaBooking.load(ameliaForms[i], null, {});
    }
    });

    You need to add an ID to the Edit button "ameliaPopUpButton":

    5478581827.png

    Then, you need to enable "Prevent Closing on Overlay":

    4035329291.png

    And then, when you're adding the shortcode in the pop-up, you need to add the class 'amelia-elementor-popup':

    4559165604.png

    If you're adding a shortcode which is not in a pop-up, you need to add the class 'amelia-elementor-form'.

    Let me know if this helped or if you have any further questions. 


  •  1
    Helgi Skaftason Skjortnes replied

    Hei Marija. 

    I put the JS in the Admin jQuary Javascript (and it didn't work), and also tested in in Javascript Footer and head. It did not work.
    I added the CSS code to the "Admin CSS".

    And I added all of the options to Shortcode, button and popup setting.

    Still didn't work.

    Any suggestion?

  •  1
    Helgi Skaftason Skjortnes replied

    Apperently it worked when I used the JS code in the "Custom JS" section of the Essential JS plugin though!

    But yeah, my next issue is that the first page that pops up is "Select Service" with a button to continue, I want it to choose the service I have made with ID 1. So I did the "[ameliabooking service=1]" in the shortcode, but it still won't skip that page and go straight to the pick a date.

    When my students click "Book a trial class" I basically want them to skip the "Select Service" phase of the order, and go straight to the calender to book a time. 

    If that is not possible, I at least don't want it to show the other services. 

  •  1
    Helgi Skaftason Skjortnes replied

    I also wonder, can I restrict one e-mail / customer to only be allowed to buy a trial class once? 

    Like only allow a customer to use trial class option once.


  • [deleted] replied


    Hello Helgi,

    If you want to add these type of shortcodes you need to add the IDs in the JS code as well. Please look at the attachment, there is an example with 4 shortcodes, some IDs, so you will find the switch statement here in the JS and for each ID you need to add one case. I added two cases in this code for IDs 1 and 2. So, please replace the JS code with this one:

    if(!('ameliaBooking'in window)) {
      window.ameliaBooking={};}if(!('disableAutomaticLoading'in window['ameliaBooking'])) {
      window.ameliaBooking.disableAutomaticLoading=true;}document.addEventListener('DOMContentLoaded', function(event) {
      function ameliaBookingLoading (buttonId, index) {
        var ameliaPopUpLoaded = false;    var ameliaBookingButtonLoadInterval = setInterval(
          function () {
            var ameliaPopUpButton = document.getElementById(buttonId);
            if (!ameliaPopUpLoaded && ameliaPopUpButton !== null && typeof ameliaPopUpButton !== 'undefined') {
              ameliaPopUpLoaded = true;
              clearInterval(ameliaBookingButtonLoadInterval);
              ameliaPopUpButton.onclick = function() {
                var ameliaBookingFormLoadInterval = setInterval(
                  function () {
                      var ameliaPopUpForms = document.getElementsByClassName('amelia-elementor-popup');
                      if (ameliaPopUpForms.length) {
                        clearInterval(ameliaBookingFormLoadInterval);
                        for (var i = 0; i < ameliaPopUpForms.length; i++) {
                          switch (index) {
                            case (1):
                              window.ameliaBooking.load(ameliaPopUpForms[i], null, {service: 1});
                              break;
                            case (2):
                              window.ameliaBooking.load(ameliaPopUpForms[i], null, {service: 2});
                              break;
                            
                          }
                                              }
                      }
                    },
                  1000
                );
              };
            }
          },
          1000
        );
      }
      ameliaBookingLoading('ameliaPopUpButton', 1);
      ameliaBookingLoading('ameliaPopUpButton2', 2);
      ameliaBookingLoading('ameliaPopUpButton3', 3);
      ameliaBookingLoading('ameliaPopUpButton4', 4);
      var ameliaForms = document.getElementsByClassName('amelia-elementor-form');
      for (var i = 0; i < ameliaForms.length; i++) {
        window.ameliaBooking.load(ameliaForms[i], null, {});  }});

    And for each button you add for a popup you need to have a separate button ID, this part of the code is for that:

    ameliaBookingLoading('ameliaPopUpButton', 1);
      ameliaBookingLoading('ameliaPopUpButton2', 2);
      ameliaBookingLoading('ameliaPopUpButton3', 3);
      ameliaBookingLoading('ameliaPopUpButton4', 4);

    So, this is an example with 4 buttons, and if you have more buttons you would need to add here 5, 6, 7, etc...

    Let me know if this helped.

    I also wonder, can I restrict one e-mail / customer to only be allowed to buy a trial class once?

    There isn't a possibility for this in Amelia with its current built-in features, unfortunately.



  • Dou replied

    Is this still relevant? I can't find any other information on this problem. None of the Amelia widgets render in Elementor's popup.

  •  2,498
    Aleksandar replied

    Hello Dou.

    This is a 3.5-year-old ticket, so it is no longer relevant.

    Please make sure to update Amelia to the latest version (7.3), clear the cache, and test again.

    If you face any issues with Amelia and Elementor, please open a new ticket and we'll gladly assist.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • sebastien replied

    Hello,
    I can't create the shortcode that skips the steps and redirects directly to a specific service... Thanks.

  •  2,498
    Aleksandar replied

    Hello Sebastien.

    All Amelia forms offer this possibility but if there are multiple employees or locations assigned to the service, they will be offered before the date/time selection.

    In that case, you would need to predefine those as well. For example:

    [ameliastepbooking service=1 employee=1 location=1]

    It depends on your setup.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables