Public Tickets
Lukasz
Google Tag ManagerClosed
Amelia
Updated 3 weeks ago
8
Most recent comment from Marko Davidović:Hello again,
We just noticed that the file was not sent for some reason you can dowload it from this link
https://codefile.io/f/e2WDkkTA4w
We wish you all the best and hope you have a wonderful day ...
Rosa Whipple
Zoom link not showing in notification emailsClosed
Amelia
Updated March 20, 2025 at 8:02am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...
Guellati Wassim
dyAdjusting Service Price Based on a Custom Fieldervice i offerClosed
Amelia
Updated March 20, 2025 at 12:06am
4
Most recent comment from Uroš Jovanović:Hello Guellati,
Thank you for the update on this.
My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
Can you, please, leave a review on the Lite v ...
Clement rhein
reminders to clientsClosed
Amelia
Updated March 19, 2025 at 6:27pm
2
Most recent comment from Uroš Jovanović:Hello Clement,
Thank you for reaching out to us.
For that purpose, you will need to set up a cronjob on your website.
cron is a Linux utility that schedules a command or script on your server to run ...
Guillaume Lahaye
Dead clic - Make full service box clickable instead of only buttonClosed
Amelia
Updated March 19, 2025 at 5:21pm
2
Most recent comment from Uroš Jovanović:Hello Guillaume,
Thank you for reaching out and sharing this issue with us. At the moment, there is no specific solution to address the dead clicks on the image of services instead of the button. Howe ...
Jorge
What Happens to a Canceled Purchase in WooCommerce?Closed
Amelia
Updated March 19, 2025 at 5:18pm
2
Most recent comment from Uroš Jovanović:Hello Jorge,
Thank you for your question!
You can control how bookings made through WooCommerce are handled in Amelia by setting up the rules on the "Amelia > Settings > Payments" page. There, you can ...
Sebastian Wilck
Bug report: Woocommerce/Unpaid Bookings result in appointment with PayPalClosed
Amelia
Updated March 19, 2025 at 5:15pm
2
Most recent comment from Uroš Jovanović:Hello Sebastian,
Please note that when WooCommerce handles payments, the payment processing and order status updates are managed on their end. If the issue is related to when the appointment is create ...
Youssef Hesham
Facebook Pixel Events Aren't workingClosed
Amelia
Updated March 19, 2025 at 5:04pm
2
Most recent comment from Uroš Jovanović:Hello Youssef,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ...
Elizabeth Finlan
Appointment times on website have changed themselvesClosed
Amelia
Updated March 19, 2025 at 4:01pm
2
Most recent comment from Uroš Jovanović:Hello Elizabeth,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the ins ...
Aurélie MARTIN
probleme avec réservationClosed
Amelia
Updated March 19, 2025 at 3:41pm
2
Most recent comment from Uroš Jovanović:Bonjour Aurélie,
Pour mieux comprendre et résoudre ce problème, pourriez-vous s'il vous plaît nous fournir des captures d'écran des erreurs ou des blocages rencontrés lors de la réser ...
Charlotte
notification is not sent in the second languageClosed
Amelia
Updated March 19, 2025 at 2:49pm
25
Most recent comment from Uroš Jovanović:Hello Charlotte,
Thank you for the update! I'm glad to hear it worked. Let me know if you need anything else.
Kaella Charette
Unable to put :30 in an eventClosed
Amelia
Updated March 19, 2025 at 9:37am
2
Most recent comment from Marko Davidović:Hello again,
In general settings please try and set default time slot step to 5 minutes for example. This should help.
Should you have any further inquiries, we kindly request that you open separate t ...
Jiri
color task calendatClosed
Amelia
Updated March 19, 2025 at 8:49am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. Waht you want to achieve is not possible Im afraid. Our Dev team is working on backend ...
Charlotte
Export listClosed
Amelia
Updated March 19, 2025 at 8:41am
11
Most recent comment from Marko Davidović:Hello again,
Unfortunately, no we can't provide you with an eta I'm afraid. This should be fixed in one of the future updates hopefully in the next one but we cannot make any promises in tha ...
David
NotificationsClosed
Amelia
Updated March 19, 2025 at 7:13am
2
Most recent comment from Uroš Jovanović:Hello David,
This issue is likely caused by emojis in the notification content. Amelia currently does not support saving notifications that contain emojis. Try removing them and saving again, and it s ...