As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Matas Razmas booking of multiple services at onceClosed   Amelia   Updated April 22, 2025 at 7:33am   2 Most recent comment from Marko Davidović:Hello again, We have covered this already on this ticekt https://app.gleap.io/projects/6728acf4b8b6f32147024229/inquiries/67fec72dadbafdbebd1ffe14. Should you have any further inquiries, we kindly req ... Battista Attivare un servizio in due categorieClosed   Amelia   Updated April 22, 2025 at 7:23am   2 Most recent comment from Stefan Petrov:Hi Battista, Thanks for reaching out to us. You can create a duplicate and then assign it to a different category. This will give you the same options, just with the new category assigned. I hope this ... Charles Email for event booked being send twice (to employee)Closed   Amelia   Updated April 22, 2025 at 6:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Events does not have status pending this is avaliable only in services. Can you explain in a little more detail and send us some screenshots or a short o ... anani Lawson square integration (sandbox)Closed   Amelia   Updated April 22, 2025 at 6:46am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia as such. You can set test locations in Square. You need to set this up in Square so it w ... HK About invoices in Amelia with woocommerceClosed   Amelia   Updated April 22, 2025 at 6:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. To stop sending invoices automatically to your customers, go to Amelia > Settings > Notification Settings and turn off the option called Send invoice ... Vitor Braga E-mail automaticClosed   Amelia   Updated April 22, 2025 at 6:36am   4 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... marta Discount code   Amelia   Updated April 22, 2025 at 6:00am   2 Most recent comment from Uroš Jovanović:Hello Marta, Thank you for reaching out! Just to clarify, discounts are only applicable to new purchases and not to upgrades. Unfortunately, this means the discount code cannot be applied to your upgr ... Holly Feature Request - Hidden Fields   Amelia   Updated April 22, 2025 at 5:47am   2 Most recent comment from Uroš Jovanović:Hello Holly, Thank you for your message and for sharing the details. I completely understand the concern—relying on custom CSS can be inconsistent, especially if styles fail to load in time. I’ll ... Appnet JavaScript Methods   Amelia   Updated April 18, 2025 at 10:00am   9 Most recent comment from Uroš Jovanović:Hello, Thank you for your follow-up. At this time, there is no JavaScript-based method available for triggering the Amelia booking form directly, as Amelia already includes a built-in popup feature, w ... Patrick M Wilson Work HoursClosed   Amelia   Updated April 17, 2025 at 10:58pm   5 Most recent comment from Patrick M Wilson:This fixed my issue, Thanks. Mustafa Ali Yilmaz Can't schedule two different services at the same time with the forfaitClosed   Amelia   Updated April 17, 2025 at 10:08am   2 Most recent comment from Stefan Petrov:Hi Mustafa, Thanks for reaching out to us. Unfortunately, there’s no option to schedule multiple appointments within a single booking by default. You can only book one appointment with one employee ... HK Delete / remove / hide password change tab in customer panelClosed   Amelia   Updated April 17, 2025 at 9:47am   7 Most recent comment from Stefan Petrov:Hi HK, Thanks for the summary.I'll go ahead and close this ticket, but it will remain public so others can view it until a fix is released. Thanks again, and have a great day. Marta Customize Calendar event name showedClosed   Amelia   Updated April 17, 2025 at 8:44am   2 Most recent comment from Stefan Petrov:Hi Marta, Thanks for reaching out to us.  Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,   ... minjelee Request for Full-Time Slot Availability (Free Time Slot Selection)Closed   Amelia   Updated April 17, 2025 at 6:41am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. When using services with durations like 30, 60, or 90 minutes, the system only shows specific start times based on predefined slot step intervals, w ... Philippe Weickmann Salon A. LatourClosed   Amelia   Updated April 17, 2025 at 5:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions that are relat ...