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Public Tickets

Omar O'Hara Can't enable stripeClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Stefan Petrov:Hi Omar, I guess it's the Stripe-related issue, but great to see that it works properly now. Please, monitor the issue and keep me posted. Of course, should you have any other questions or issues ... [email protected] SOLICITUD DE SOPORTEClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The basic license covers one domain, but an unlimited number of its sub-domains. You have a Dev 20 license but they all work insame way. -1. The best op ... philippe can't get the right hours to show !Closed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Ame ... Rainer Siebert Representation of the timesClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:You are welcome, Rainer. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our f ... Gary Morgan automatically register amelia customerClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Gary, Thanks for reaching out to us. Each new customer is automatically registered as Amelia Customer, but in User Role settings, there is this option - Automatically create Amelia Customer user. ... Alley Persinger Limiting availability of services to certain daysClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Stefan Petrov:You are welcome, Alley. I'm glad it works now.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about ... Francesco APPOINTMENTClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. At this time you can only export the appointments in CSV file. These appointments must ... Saskia daylight save timeClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Szabolcs Fekete Apple or Google pay available?Closed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you in some way. Should you have any further inquiries, we kindly request that you open separate tickets for each question ... Andrea Integration with WoocommerceClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Andrea, Thanks for reaching out to us. Have you made any changes to WooCoomerce rules? If you have the on site payment method enabled, then Amelia will approve the booking in advance, however, if y ... Omar O'Hara I have Stripe connected via public keys, but I get an error that the site isn't capable of processing paymentsClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Omar, Thank you for the update on this and for your patience. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘ ... Alicia migrationClosed   Amelia   Updated 3 weeks ago   3 Most recent comment from Uroš Jovanović:Hello Alicia, Glad to hear that the issue has been resolved. I will have this ticket closed now. Laurent ameliacatalogbooking serviceClosed   Amelia   Updated 3 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Laurent, Thank you for that. That is the default behavior and there is no option to change it at the moment as the packages that are made from the services that are preselected will be shown in ... Francis Displaying services in the Step-by-Step Booking Form 2.0Closed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:Hi Francis, No problem at all, just wanted to make sure that we are on the same page and that you are familiar with our procedures. Best regards. swan arnoult Issue making event in google calendarClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:  Hi Swan, It sounds like there might be an issue with the connection between Amelia and Google Calendar. To resolve this, I suggest reconnecting your Amelia employee to the Google Calendar. ...