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Public Tickets

Henry Ramsey Google Calendar IntegrationClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Stefan Petrov:Hi Henry, That's the current workaround becuase the Google app is not yet verified. Please, let us know if you have any other questions or issues or a new ticket and we will provide assistance.  Henry Ramsey employee dashboardClosed   Amelia   Updated 3 weeks ago   10 Most recent comment from Stefan Petrov:You are welcome, Henry. Thanks for the feedback. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! mathias refundClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Mathias, Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next couple of days. If you wish to ... Cédric Flot Impossible to book sessionClosed   Amelia   Updated 3 weeks ago   18 Most recent comment from Uroš Jovanović:Hello Cédric, Thank you so much for your suggestion! We always appreciate user feedback, as it helps us improve the platform. Regarding the Google Calendar integration, clients should be able to conn ... Christian Samarco Flexible Capacity RulesClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Christian, Thank you for your inquiry! In Amelia, the system works by automatically managing availability based on the employee's set working hours and appointment schedule. If you're ... Johan Leyssens how to automate automatic message triggering for recieved payment statusClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Johan, Thank you for your message! 1. Sending Confirmation Notifications Amelia does not currently support sending manual notifications from within the plugin based on custom markers (e.g., symb ... Alex I am unable to receive the emails sent by Amelia to both the customers and myself (the business owner).Closed   Amelia   Updated 3 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Alex, I can see that you have the "PHP Mail" mail service set up. Please note: We strongly recommend changing mail service setting to SMTP because email that is sent with PHP Mail generally gets ... Mateus Alves Plugin Not loading on my wordpress pageClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Mateus, Thank you for reaching out to us. If this is the case then this can be 1 of 3 issues 1. The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in y ... Sébastien css modificationClosed   Amelia   Updated 3 weeks ago   12 Most recent comment from Uroš Jovanović:Hello Sébastien, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite v ... Hajo Smit Why no extra's without duration?Closed   Amelia   Updated 3 weeks ago   7 Most recent comment from Marko Davidović:  Hello again, This platform is for providing tehnciall advice. On this link https://features.wpamelia.com/ you can leave a suggestion we do not implement  suggesiton based on one or 5 votes but bas ... Jorge Padinha QrcodeClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Jorge, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Louis Wrong date language in notification emailClosed   Amelia   Updated 3 weeks ago   5 Most recent comment from Uroš Jovanović:Hello Louis, Glad to hear that it works fine. Please let me know if you have any other questions. Samuel SARTRE Service booking without selecting a dateClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Samuel, Thanks for reaching out to us. Unfortunatelly, this is not possible to configure, since each booking needs a date, employee and payment. Without these parameters, Amelia will not be able ... julio estrella error panel usuarioClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hola Julio,   Este problema suele estar relacionado con la caché o las cookies del navegador, y generalmente no está relacionado con estos parámetros. Por favor, pide a los clientes que borren su ... Marco Stripe ConnectClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello, To set up Stripe Connect in Amelia so that payments for services, events, and packages are deposited into separate Stripe accounts based on the employee handling the booking, follow these steps ...