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Public Tickets

Arslan Cron For Notification Never WorksClosed   Amelia   Updated 2 weeks ago   14 Most recent comment from Stefan Petrov:Hi Arslan, You have configured the schedule to "amelia follow up" but you need to configure it to a specific time.  Here is an example -  The cron runs every 15 minutes and checks if there's a ... Diana DAGUERRE Hour change bugsClosed   Amelia   Updated 2 weeks ago   6 Most recent comment from Stefan Petrov:Hi Diana, I was referring to the timezone configuration when it's configured to UTC instead of the nearest city in your timezone. Having configured the timezone to UTC while also having an appoin ... Maria Subires Stripe connectionClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hola María, Por favor, proporcióname un usuario temporal de WP-admin (administrador) para tu sitio donde ocurre esto, para que podamos iniciar sesión y observarlo "desde adentro", ya que es la form ... Daniel Reid EventsClosed   Amelia   Updated 2 weeks ago   6 Most recent comment from Stefan Petrov:Hello Theodoros, This can be configured in General settings. There is an option to choose the items per page for both frontend and backend.  Ulrich Mueller form integrationClosed   Amelia   Updated 2 weeks ago   9 Most recent comment from Marko Davidović:Hello again, We will check with our Dev team is there any other options that you can set or this is the only one.  Peter amelia customer accountClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Please do not write more than once on the ticket because it sends it to the end of the queue. We work on the tickets in order as they arrive, and each ... Janamarechal including VATClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are not quite sure what the issue is but as far as we understand there is an issue with VAT on WooCommerce side. So you need to reach out to their sup ... Brahim Disable buffer timeClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Ahmad Maraaba Upgrade planClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, Do not worries you will not lose any of the data. Once you purchase and you want install new one follow the instructions bellow.  You can download Amelia from your profile in our store. ... Marina Wolf Time zones do not work correctlyClosed   Amelia   Updated 2 weeks ago   14 Most recent comment from Marko Davidović:Hello again, You can open the ticket here: https://tmsplugins.ticksy.com/submit/#100012870 at any time if your license is valid. As for your suggestion we encourage you to kindly consider submitting ... Jack Daltrey Auto Tax on Events   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Jack, Thank you for bringing this to our attention. Currently, taxes do not auto-apply to newly created events, and you need to manually update the "all events" dropdown on the taxes tab for eac ... Dujon Zivic How to include Event into Category   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Dujon, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... son nguyen send an email 1 day in advance to remind customers about their appointmen   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Son, Thank you for reaching out to us. For that purpose, you can set up a cronjob in Amelia. cron is a Linux utility that schedules a command or script on your server to run automatically at a ... Isabel Hoffmeyer Appointments not showing up under calendar or appointments   Amelia   Updated 2 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Isabel, Thank you for the update on this. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occu ... ronnie adams Who used coupons?   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Ronnie, Thank you for letting us know, and we're glad to hear that exporting the appointments provided the information you needed, including the 'coupon' field. It’s great that ...