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Public Tickets

Francesca Kendall No longer able to display by locationClosed   Amelia   Updated 3 weeks ago   13 Most recent comment from Stefan Petrov:Hi Francesca,I was just informed that this issue will be fixed in the next update. It has been added to the sprint and I've informed them that is a bigger issue that needs to be addressed.    Irena additional serviceClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Stefan Petrov:Hello Irena, Apologies again, but please note that we are a small team and we are doing our best to provide the support to all customers. We also had the holiday break (Orthodox Christmas Day) and Uro ... Manuel appointmentsClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:Hi Manuel,    - if a user book a slot, and wants to come back later to book for some friends, they cannot use the same e-mail / phone number because it'll say he already booked. It would be nic ... Michał Goluch The possibility of rating the consultation after it has taken place.Closed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:  Hi Michal, Unfortunately, Amelia doesn’t have this option yet. We are considering adding it in future updates, but there is no ETA at the moment. It might be possible with third-party pl ... Sophie CouponsClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Sophie, You need to enable the Coupons first in Payment settings.   Then, you will be able to see them in the Finance section Dima Vaneva Issue with Amelia Plugin: Booking System Not Appearing on HomepageClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Dima, I hope you are doing well. Make sure to disable the caching plugin, as well. In 99 percent of the cases, it's the caching plugin conflict. Please, disable it and then try again. Let m ... Sy Google SyncClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Sy, Thanks for reaching out to us. The employee must be assigned to the Google Calendar as per the integration instructions. Once assigned, all appointments booked within Amelia will automatical ... Louise Event Wait ListClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Loise, You need to enable it first, as per the screenshot. The option is located in Appointment settings Chase Morrison Issue with calendar displayingClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Chase, Thanks for reaching out to us. I do see the booking form on the your website  I guess it could be related to the caching issue. Please try clearing the browser cache / cookies.  Hans Podlipnik How to change VAT to TAX on event formsClosed   Amelia   Updated 3 weeks ago   5 Most recent comment from Stefan Petrov:Hello Hans, Thanks for reaching out to us. You should be able to customize the label in the Customize settings / Event List Booking form. When you select the Event List Booking Form, select the Event ... Kristina Back end Package managment BROKENClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, In mobile view packages are visible but due to narrow screen it work little bit different. You need to click on 3 lines like this Then you will be able to see packages This should help. ... Chaitra Discrepancy in Appointment Times Between Dashboard and Live Website in WP AmeliaClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Chaitra, It might be related to the timezone configuration.  Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All ti ... Michał Goluch Google Calendar Integration ProblemClosed   Amelia   Updated 3 weeks ago   3 Most recent comment from Stefan Petrov:Hi Michal, No changes has been made to the Google Calendar integration. We've only added Ical configuration and some issues have been fixed. However, there might be some files from Everest forms ... Anthony Tissot Bug service EliseClosed   Amelia   Updated 3 weeks ago   8 Most recent comment from Stefan Petrov:Hi Anthony, That’s great to hear! Apologies again for the delayed response, and happy New Year! Looking forward to hearing from you if you have any other questions or issues. Doug Engler Customers names blacked out in back endClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, As we mentioned this is not Amelia issues as such since there is no such option buitn in in Amelia so that you can set this up. This was done by your web designer or someone else so you n ...