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Public Tickets

Marc Agraz Problema con la visualización de nuevos widgets de Amelia Booking en ElementorClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hola Marc, ¡Gracias por ponerte en contacto con nosotros! Este problema suele ser causado por un problema de caché. Parece que hay un conflicto entre Amelia y el plugin de caché, lo que impide que ... Laurens Spaey Latest update breaks UBL invoices from WooCommerce pdf invoices and packing slips pluginClosed   Amelia   Updated 3 weeks ago   23 Most recent comment from Stefan Petrov:Hi Laurens, There was a conflict, but developers were able to change the registry files and create a new version. The new update will already have this fix applied, it's basically the same licens ... Mark Colclough Impossible To Attach Packages to a CategoryClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Mark, Thank you for reaching out! While it is not currently possible to attach packages to a category, I recommend using the Catalog Booking Form ([ameliacatalogbooking]). This form allows you t ... Peter Vox Double emails being sent.Closed   Amelia   Updated 3 weeks ago   23 Most recent comment from Uroš Jovanović:Hello Peter, Glad to hear that the issue has been resolved. I will have this ticket closed now. Mark Colclough Direct URL to Services, Packages and EventsClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:You are welcome, Mark. I'm glad to be able to help. Best regards.  Katharina Lewis Categories are not displayed in every languageClosed   Amelia   Updated 3 weeks ago   3 Most recent comment from Stefan Petrov:Hi Katharina, Thanks for reaching out to us. Great news, thanks for letting us know. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day.  FotolabStudio How to show Amelia Add to Calendar Page upon completed paymentClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will do our best to assist you, but to be completely honest, we are not entirely sure we fully understand the issue based on the information provided. ... oscar salcedo form to workersClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Oscar, Thanks for reaching out to us! Unfortunately, there isn't a built-in option in Amelia to allow employees to register themselves directly. If they attempt to "book" through the form, the ... Mark Colclough Edit pop up in Step-by-step Booking Form 2.0Closed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Mark, Customizing the booking form can be done in Customize settings. You need to select the Step by Step v2 / Service Selection Step, then in SubSteps, you have the option "Packages"       Larry Customize Form ColorClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Larry, This error occurs when the web page (or another resource) you're trying to access is restricted, meaning you don't have permission to view it. It’s called a 403 Forbidden Error ... Larry Services not Displaying nor Calendar ProperlyClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Larry, Great to see that you were able to find the solution. Please, let us know if you have any other questions or issues on a new ticket and we will kindly provide assistance. Best regards.  Juan Appointment section failureClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Juan, Thanks for reaching out to us. My first guess is that it could be the user roles conflict.  ou need to have only one role per user only admin or only manager or only employee.  Every rol ... Jason Huckabay How do I add fields so that my customers must enter an address when they book. We come to them so we need their address.Closed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Jason, Thanks for reaching out to us. There is a custom field called "Address" You need to configure the Google Maps Api first in order to use this custom field. You can find more information on t ... Javier Alonso Zoom IntegrationClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:Hi Javier, That's noted. The events can't be assigned to employees (as services) but we are looking forward on improving this in future updates.  If you have any other questions, please ope ... Mark Colclough Purchase Code Entry to every ticketClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, As soon as your other ticekts pops up we will respond to them. We will close this ticket now and we wish you all the best and hope you have a wonderful day ahead.