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Public Tickets

ronnie adams Wp Users and Amelia UsersClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Ronnie, Glad to be able to assist you. I will have this ticket closed now. Odin Collapsing Form 2.0 not expanding contentClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature deve ... Francisco Latapiat Customer PanelClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Francisco, Thanks for reaching out to us. That's a nice idea, but, unfortunately, something like this would not be possible to configure. There is an option to configure the custom duration an ... Jose Romero Sanfelix can't access amelia smsClosed   Amelia   Updated October 24, 2024 at 7:26am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Please check if you are using the latest version of Amelia. ( You can always check what is the current latest version on this changeLog page) if not ... David Peters ameliastepbookingClosed   Amelia   Updated October 24, 2024 at 6:29am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Max Company name filed or custom filed ?Closed   Amelia   Updated October 24, 2024 at 6:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can create custom fields so that your customers can enter their company name when they book appointment. Then you can add this placeholder and set th ... Laura Fetherstonhaugh Notifications not workingClosed   Amelia   Updated 3 weeks ago   23 Most recent comment from Uroš Jovanović:Hello Laura, Thank you for your patience. You can also provide us with access to your DNS settings so we can add an SPF record and test SMTP again. Looking forward to your reply. Fay Oleary Urgent Customising support help needed pleaseClosed   Amelia   Updated October 23, 2024 at 3:58pm   4 Most recent comment from Uroš Jovanović:Hello Fay, My apologies for the misunderstanding, but you should be able to set up a 9-11 am work hour period by setting the "Default time slot step" option to 1 hour. Looking forward to your reply. Ricardo duplicate appointment in Google CalendarClosed   Amelia   Updated October 23, 2024 at 3:52pm   2 Most recent comment from Uroš Jovanović:Hello Ricardo, Thank you for reaching out to us. Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, ple ... Michał Goluch Special daysClosed   Amelia   Updated October 23, 2024 at 3:34pm   5 Most recent comment from Uroš Jovanović:Hello Michał, My apologies for the additional question,  Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. MITSUHIRO SUNADA Problems when adding appointments on the administrator's sideClosed   Amelia   Updated October 23, 2024 at 2:45pm   24 Most recent comment from MITSUHIRO SUNADA:I'll have to erase your Wordpress permissions. Once again, thank you Stefan for your generous support! Husein Wrong order..Closed   Amelia   Updated October 23, 2024 at 2:04pm   2 Most recent comment from Stefan Petrov:Hello Husein, Thanks for reaching out to us. No problem, you can either upgrade or purchase a new license from our website.  Please log in to http://store.tms-plugins.com/ and under "My Licenses" c ... CARLOS ATRISTAIN Assistance with Separate Stripe Accounts for Multiple LocationsClosed   Amelia   Updated October 23, 2024 at 12:23pm   2 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out to us. For setting up separate Stripe accounts for each location, the only option available in Amelia is to use Stripe Connect. This allows you to connect indi ... Andzelika Clarification on Deleting 1e_amelia_notifications_log Table DataClosed   Amelia   Updated October 23, 2024 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Andzelika, Thank you for reaching out to us. The 1e_amelia_notifications_log table is used to collect logs for notifications, enabling Amelia to check for any reminders or follow-ups that need t ... John Edward Labor Payment Authorization HoldClosed   Amelia   Updated October 23, 2024 at 10:58am   4 Most recent comment from Uroš Jovanović:Hello John, Thank you for your message and for upvoting the suggestion related to your concern. In the meantime, I suggest implementing the Payment Link option. This allows your customers to pay via e ...