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Public Tickets

Julia Not working after hosting migrationClosed   Amelia   Updated November 27, 2024 at 1:04pm   6 Most recent comment from Uroš Jovanović:Hello Antonio, Please create a separate ticket for your issue to ensure we can provide focused assistance. Hello Julia, Thanks for confirming. To investigate further, could you please provide admin ac ... Rodney Ndaira accepting bookings without paymentClosed   Amelia   Updated November 27, 2024 at 12:12pm   23 Most recent comment from Uroš Jovanović:Hello Rodney, Thank you for your message. I completely understand your desire for a paid license, especially since you're using it for your business. Unfortunately, the only option available woul ... Francesca Kendall Notify the customer by defaultClosed   Amelia   Updated November 27, 2024 at 12:07pm   4 Most recent comment from Stefan Petrov:Hi Francesca, Unfortunatelly currently no. If you disable this option in Notifcations settings, customers wont get the email notifications, but you would also need to manually tick this option in Appo ... Benjamin Ball webhook packagesClosed   Amelia   Updated November 27, 2024 at 10:52am   4 Most recent comment from Marko Davidović:Hello again, You do not necessary need api if you have coding skills ( or if you have your developer), you can set up several hooks that will send data from the Amelia plugin to any other applicatio ... Petr Langr Request failed with status code 400Closed   Amelia   Updated 3 weeks ago   15 Most recent comment from Marko Davidović:We just got the feedback from our colleagues and they have told us that we couldn't pinpoint the issue here, as we tried to replicate everything we found in your server information on our local h ... Hajo Smit Frontend / backend situationClosed   Amelia   Updated November 27, 2024 at 9:45am   9 Most recent comment from Hajo Smit:Cool you can close this thread NAVENOT NAVENOT compte clientClosed   Amelia   Updated November 27, 2024 at 9:34am   10 Most recent comment from Stefan Petrov:Bonjour Navenot,   La procédure que j'ai envoyée est celle destinée à un administrateur, lorsqu'il souhaite réinitialiser le mot de passe manuellement. Cependant, c'est différent ... Thomas Winkler Edit Service Buffer Time afterClosed   Amelia   Updated November 27, 2024 at 9:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. you ned to set in settings general settings default time slot step to 5 or 15 minutes. That is it. Should you have any further inquiries, we kindly reque ... Michael Etokakpan Zoom Start URL expirationClosed   Amelia   Updated November 27, 2024 at 9:08am   15 Most recent comment from Marko Davidović:Hello again, This is not all Amelia related and some features and option are not available at this time. There are not such articles and our Dev team explained that what you want is not possible to im ... Veronica Mobile layoutClosed   Amelia   Updated November 27, 2024 at 9:07am   3 Most recent comment from Stefan Petrov:Hello Veronica, Thanks for reaching out to us. This is only possible to adjust with the custom CSS code, but, unfortunately, I'm not able to see the booking form on the desktop view It looks lik ... Maurizio Di Franco Events and appointments do not register in Amelia when paid via PayPalClosed   Amelia   Updated November 27, 2024 at 9:02am   5 Most recent comment from Marko Davidović:Hello again, Same answer applies, this is related to rules that you have set so you need to check this out for those methods because  as mentioned Amelia creates and updates appointments completed th ... Jennie Prewett Booking confirmationsClosed   Amelia   Updated November 27, 2024 at 8:21am   6 Most recent comment from Stefan Petrov:Hi Jennie, Thanks for the access. Since you have third party SMTP plugin configured, it looks like the the emails are coming from this email configured here  You have configured WP mail in Amelia, t ... Krishna Temple NotificationClosed   Amelia   Updated November 27, 2024 at 7:55am   10 Most recent comment from Stefan Petrov:Hi Krishna Temple, As per my previous testing, i couldn't find the issue since the emails are properly sent. You already have SMTP configuration, which is correct and therefore the emails are sen ... Flavio Vicari Problème avec la capacité maximale d'un serviceClosed   Amelia   Updated November 27, 2024 at 7:16am   2 Most recent comment from Marko Davidović:Hello,  Thank you for purchasing Amelia, and for reaching out to us.  When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment ... Derek Hudson "selected" class for payment typeClosed   Amelia   Updated November 27, 2024 at 7:09am   4 Most recent comment from Marko Davidović:Hello again, We are sorry that we cannot help more but when custom solution are in question we simply can not know what the issue since this is not been developed by our Dev team and Amelia is not des ...