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Public Tickets

Jakub Google Calendar Integration and Days Off Issues After Domain ChangeClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. We will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets fo ... Jacqui Setting work hoursClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In Amelia this is possible to set only via special days since you do not have standard work hours. You can read more about special days on this link http ... Javier Diaz Envio de correo a clientesClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:  Hola Javier, Gracias por contactarnos. Tienes que desactivar la opción "Crear automáticamente usuario de cliente de Amelia" en la configuración de Roles de Usuario / sección Cliente. S ... Jarek checkboxes for GDPRClosed   Amelia   Updated 2 weeks ago   9 Most recent comment from Jarek:I will definitely make use of it, and thank you once again! :) Carin Lockhart Appointment window has no sidebarClosed   Amelia   Updated 2 weeks ago   10 Most recent comment from Stefan Petrov:Hello Karin, Apologies for the delayed answer. Just to make sure. Which page from these there is in question?  Becuase the booking form on "Yoga" and "Yoga Nidra" work fine and the sidebar is visibl ... Jamie Stone date pickerClosed   Amelia   Updated 2 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Jamie, Glad to hear that the issue has been resolved. I will have this ticket closed now. Taylor Barratt PayPal Integration BrokenClosed   Amelia   Updated 2 weeks ago   19 Most recent comment from Stefan Petrov:Hi Taylor, Thanks for the hints, but looks like everything is working properly on our side. I've added embed in Event description (HTML mode).  The Event is visible on the Event list, of course ... Javier Alonso NotificationsClosed   Amelia   Updated 2 weeks ago   12 Most recent comment from Stefan Petrov:Hi Javier, Thanks for the feedback, great to see that! If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Shira Feen EmailsClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello Shira, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3586412/ For future reference, please don't open ... Giovanni Timing Slot is Wrong in BackendClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi Giovanni, Thanks for reaching out to us. You can enable the "allow admin to book at any time" option in User Role settings.  If you enable this option, the Admin will be able to book an appointme ... Kiley Atkins The appointment times are appearing wrong on my calendarClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Make sure that your WordPress time zone is set to a city not to forx example UTC+5 Check the time zone set for employees in employee modal If you enabled ... Yaniv Morozovsky Whatsapp - block incoming messagesClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can try and set up the Auto-Responder message. You can read more about it on this ... Ederson I only have one consultant and I want it to be shown selected.Closed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Ederson, I understand, but unfortunately, this is not possible to configure. Since Amelia doesn't show the selection option when only one employee is assigned.  Please feel free to search thr ... Corcaud Notifications clientsClosed   Amelia   Updated 2 weeks ago   9 Most recent comment from Stefan Petrov:Bonjour Corcaud, Merci pour l'accès. Je vois cette erreur dans la console développeur lorsque j'essaie d'envoyer un email de test. Cela pourrait être un problème lié aux paramètr ... Jamie Stone Custom FieldsClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. At this time the custom fields are tied to appointments not to customers. This is how i ...