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Public Tickets

Rez Kam Notion Integration HelpClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Rez, Thank you for reaching out! I understand how important it is to have the employee's name included in your Notion automation. At the moment, Amelia’s API provides the providerId (empl ... Djimmy API - Creation of a coupon for all servicesClosed   Amelia   Updated 2 weeks ago   10 Most recent comment from Stefan Petrov:Hello Tony, Yes, this option has been added within the 8.0 version, as we stated on our changelog page Feel free to update to our latest version, test it out and if you have any issues or questions, ... Nael There are some availabilities which are still does not appearClosed   Amelia   Updated 2 weeks ago   22 Most recent comment from Stefan Petrov:New ID and password : Username : Ameliaaccess Mail : [email protected] Password : WS79HUz%CTUfBX1pRm9g4#Gm link to connect : https://coiffeurafro.fr/boom-boom       stefan.petrov@tm ... Remko Sieben Event list booking form: booking not completed after successful paymentClosed   Amelia   Updated 2 weeks ago   11 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that this is a caching issue. You should find a way to exclude amelia_settings from being cached in the wp_options table ... Cristiane Wrong translationClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Cristiane, No, you don’t need to pay for the plugin again! You already have a valid Pro license until 2026, so you're all set. Let me know if you need any further clarification! Against The Odds Step by step booking form preselect parameters not workingClosed   Amelia   Updated 2 weeks ago   10 Most recent comment from Stefan Petrov:Hello, Apologies for the delayed answer. The table is called wp_amelia_users. You can just search "users" word in the database  This isn't a general issue but rather specific to this use case. ... Geovanni Granda Optimization PluginsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello again, There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from the page where the calendar did ... Sören Helbing Customer Custom FieldsClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. You can set this field as mandatory to that it can not be skipped. Just click that it i ... Ine Cancel Amelia BookingClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that a refund has been issued to you. We wish you all the best and hope you have a wonderful day ahead.  Jannick Urgent: Disappearing Events and Backend MalfunctionsClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Marko Davidović:Hello again, My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future customers. ... Francesca Kendall Times showing wrongClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia shows the time zone based on time zone what is set in WordPress. But you can set that each employee can have different time zones. Check the time ... Tom DiBuono Monthly billing for packagesClosed   Amelia   Updated 2 weeks ago   7 Most recent comment from Tom DiBuono:ok thank you. Kate Coupon code only applied to main service prices and not extrasClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Kate, Thank you for reaching out! The coupon discount in Amelia is applied only to the base price of the service and does not include the cost of extras. So in your example, if the service is $1 ... Guddelmoni andrea PROBLEM EMPLOYESClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Bonjour Andrea, Pour cela, vous devrez télécharger la version Standard du plugin, que vous pouvez trouver sur la boutique TMS. Ensuite, installez-la sur votre site web, videz le cache, et cela devra ... Cesare Tinelli Unable to Assign Packages Manually on Amelia Pro PlanClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Cesare, Thank you for reaching out! Yes, it is possible to manually assign packages to customers in Amelia. You can do this by navigating to Amelia > Services > Packages > Manage Package and usi ...