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Public Tickets

Max Unable to create a new Amelia eventClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:No problem, Max. You are welcome, as always.  If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Annet Muru Unwanted Group BookingsClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Annet, Thank you for reaching out to us. Unfortunately, the only solution at the moment is to remove the appointments manually. When multiple appointments are booked for the same date and time ( ... Saskia giftcards and loyalty cardsClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello, It has been on our planning list, but we don't have a precise ETA at this moment. Feel free to upvote this feature on this link. As more people vote, the feature will move higher on the pr ... [email protected] PackagesClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Packages are only available for services not for events I'm afraid. Should you hav ... Alessio Alagna Upgrade StarterClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Sales and promotions do not apply to upgrades and renewals so we suggest that you ask for a refund and then to purchase new license on sale. This way ... Ronnie Boy S. Altamira Amelia - Events Calendar, Calendar Javascript methodsClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Marko Davidović:Hello again, Unfortunately, there is no such method available. However, you can filter the events displayed on the calendar by preselecting event parameters in the shortcode: Or, if you need to get e ... Andrew Support on how to set up zoom as appointment locationClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to create this locations in locations section you can call locations Zoom or online or something similar. Should you have any further inquiries, ... Remi444 Trouble setting up service time slots.Closed   Amelia   Updated 3 weeks ago   8 Most recent comment from Stefan Petrov:Hi Remi, Apologies for the delayed response! I was just about to reach out when I noticed that you’ve already found the solution—great job! As you may have already observed, when this option is en ... Karelia Carcasses How can I add more than one employee to my appointment from Amelia's Calendar?Closed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. At the moment, there is no built-in feature in Amelia that would allow assigning two Em ... Joshua Jia Zoom integration and Auto-AcceptClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question an ... iman Google Bussines Profile BottunClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia can only exist in WordPress environment so it needs to be placed on page in Word ... Richard Arto All SMS notifications stopped going out after Nov 11, 2024Closed   Amelia   Updated 3 weeks ago   7 Most recent comment from Marko Davidović:Hello again, In that case you need to reach out to the DevOps of your server or reach out to your hosting provider, and ask them to ask the DevOps to do a network ping test towards our server. Should ... Sarah Hiding the Price Field in the Footer of the Package SelectionClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:You are welcome, Sarah. I'm glad that I could help.    Irena Issue to upload pages on AmeliaClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We sincerely apologize for not responding to you sooner. Due to national and religious holidays, we had several consecutive days off. We usually respond ... Irena Pro upgradeClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:Hi Irena, I see now that this ticket is related to your other one which I already responded. We have a notice about our break. Apologies again for the inconvenience.