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Public Tickets

Veronica Can't activate pluginClosed   Amelia   Updated 2 weeks ago   6 Most recent comment from Marko Davidović:Hello again, My apologies I forgot to ask this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our future customers. ... Veronica Translation   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Veronica, Thank you for reaching out to us. The translation of the "days and months" on the Calendar for the Appointment time slots is based on a 3rd Party library, which will automatically tran ... Andi Ganteng Banget package appointment   Amelia   Updated 3 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Andi, For that purpose, you can take a look at the API documentation for this. Please let me know if you have any other questions. Defever Création d'un service avec un autre service à l'intérieur   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Bonjour B. Defever, Merci pour votre question ! Actuellement, dans Amelia, un employé ne peut être assigné qu'à un seul rendez-vous à la fois. Malheureusement, cela signifie qu'il n ... John Maravelakis Dashboard and all info not loading for Employee users   Amelia   Updated 3 weeks ago   6 Most recent comment from Uroš Jovanović:Hello John, That is fine, please let me know if you have any other questions. Kinno Email Notification Resend feature   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Kinno, Thank you for reaching out to us. You can add the following cron event and it should send all emails that were supposed to be sent.  */15 * * * * https://example.com/wp-admin/admin-ajax ... Dani user rolesClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Dani, Thanks for reaching out to us. By default, a WP user with employee user role is only able to manage the appointment assigned to him. Only users with admin or manager user roles are able to ma ... Mikail Shaw payment defaultClosed   Amelia   Updated 3 weeks ago   10 Most recent comment from Stefan Petrov:Hi Mikail, Thanks for the feedback, that makes sense. Great to see that you were able to find the solution.  Looking forward to hearing from you regarding other questions or issues. Have a nice day! valerie no llegan los correos de envioClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:  Olá Valerie, Obrigado por entrar em contato conosco. Um problema com as notificações por e-mail pode ser causado por vários motivos: Seu provedor de hospedagem está bloqueando todas ... Diana Ponce Freed afternoon   Amelia   Updated 3 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Diana! Currently, this feature is available only at the consultant (employee) level, not as a global option for the entire business. It must be configured individually for each consultant, which ... Janay Allen 2.0 booking code not displaying, only thre 1.0 code will display   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Janay, Thank you for reaching out to us. Please check if you can see the booking form on page when you are logged in? If this is the case then this can be 1 of 3 issues 1. The reason why the fo ... Darwin Rodgers Appointments in customer panelClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Darwin, Glad to hear that the issue has been resolved. I will have this ticket closed now. Alyson Melhus Events not duplicatingClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Alyson, Thanks for reaching out to us. I've sent a fix to your email address - [email protected] Please, install it and let me know if it works. No data will be lost, just need to make su ... Francesca Kendall No longer able to display by locationClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello again, If you mean on the backend we have tested this and we can not replicate the issue If you can replicate the issue please send us short one minute video of the issue. We wish you all the b ... Francesca Kendall Can no longer x out of service or categoryClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:Hello Francesca, That's understandable, but i'm not able to troubleshoot further without the proper investigation. Judging by the title of the ticket, the issue could be related to the confl ...