Public Tickets
Chantal
change planClosed
Amelia
Updated March 21, 2025 at 7:01am
4
Most recent comment from Uroš Jovanović:Hello Chantal,
Thank you for confirming. The refund has been processed, and you can now proceed with purchasing the new license at your convenience. Let us know if you need any further assistance!
Maria Mitchell
Events and PackagesClosed
Amelia
Updated March 21, 2025 at 6:58am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send ...
Walid Shihaden
AgendaClosed
Amelia
Updated March 21, 2025 at 6:28am
2
Most recent comment from Marko Davidović:
Hello there,
Thank you for reaching out to us.
We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com ...
Joël Ferrari
AppointmentsClosed
Amelia
Updated March 20, 2025 at 5:58pm
2
Most recent comment from Uroš Jovanović:Hello Joël,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occur ...
Rafael Albornoz
How to apply the new ameliabooking.zip file to an existing installationClosed
Amelia
Updated March 20, 2025 at 5:41pm
2
Most recent comment from Uroš Jovanović:Hello Rafael,
Yes, you can definitely do so, just make sure that you disable the "Delete Amelia content" option on the Amelia > Settings > Activation page.
PLease let me know if that works for you.
razvan
cancel button not showingClosed
Amelia
Updated March 20, 2025 at 4:32pm
4
Most recent comment from Uroš Jovanović:Hello Razvan,
The cancel button you are referring to is related to the Cart feature in Amelia. It will not be visible on the frontend unless the Cart feature is in use. If you're not using the Ca ...
Alyn Thomsen
Events ReportsClosed
Amelia
Updated March 20, 2025 at 2:40pm
8
Most recent comment from Uroš Jovanović:Hello Caitlyn,
Thank you for the update on this! I understand how important this feature would be for your organization. If there are any changes or improvements in the future, I’ll be sure to keep ...
Gorast Cvetkovski
Clearifications regarding time overlapClosed
Amelia
Updated March 20, 2025 at 2:12pm
12
Most recent comment from Uroš Jovanović:Hello Gorast,
Thank you for your feedback! I appreciate you sharing your experience and workaround. I'll make sure to pass along your suggestion for future improvements.
Let me know if you need a ...
Anja
Booking slotsClosed
Amelia
Updated March 20, 2025 at 10:06am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
You can try and set in general settings that default time slot step I 5 minutes and turn off option Use service duration for booking a time slot
This s ...
Dani
Fatal error when trying to make a purchaseClosed
Amelia
Updated March 20, 2025 at 10:05am
16
Most recent comment from Uroš Jovanović:Hello Dani,
Thank you very much for that.
Here is the $10 SMS notification credit I promised: EA369134
Please let me know if you have any other questions.
Lyle de Groot
W3 Cache SettingsClosed
Amelia
Updated March 20, 2025 at 9:49am
6
Most recent comment from Marko Davidović:Hello again,
We will close this ticket now as you requested but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you th ...
Max Golov
LimitationClosed
Amelia
Updated March 20, 2025 at 9:48am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This should be possible but with 2 separate booking not with cart at this time. Cart sees this as double booking so at this they need to have 2 separate ...
roberto Pisana
different pricesClosed
Amelia
Updated March 20, 2025 at 9:07am
4
Most recent comment from Marko Davidović:Hello agian,
You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ...
Filip Hegeduš
Security Concerns – Preventing Abuse of Booking SystemClosed
Amelia
Updated March 20, 2025 at 8:39am
6
Most recent comment from Marko Davidović:Hello Steve,
We are not familiar with to be honest but thank you for sharing this with Filip and us. Hopefully, this can help prevent fake submissions to either users as well.
We wish you all the best ...
Steve
iCal authorisation per-userClosed
Amelia
Updated March 20, 2025 at 8:35am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We are not sure what you are asking is exactly. Each emplyoee can be connected to their own separate account. If you can please elaborate more on what yo ...