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Public Tickets

Arvynn Lleno Double booking issue between Amelia and GMAILClosed   Amelia   Updated December 9, 2019 at 10:11am   2 Most recent comment from Aleksandar Vuković:Hello again Arvynn.I already responded to the other ticket, but we can continue here if it's easier for you.Please provide me a temporary WP-admin login for your site where this happens, so we c ... Antal Hendrix van Spronsen iDeal with StripeClosed   Amelia   Updated December 6, 2019 at 5:40pm   2 Most recent comment from Aleksandar Vuković:Hello Antal Hendrix van SpronsenWe already received some requests to implement iDeal, so our team is investigating and prepairing Amelia for this integration.I cannot tell you when it will be impleme ... Sylvain Issue to customize fieldsClosed   Amelia   Updated December 6, 2019 at 4:46pm   2 Most recent comment from Aleksandar Vuković:Hello Sylvain.Thank you for your purchase.I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already fill ... Laura Scheduling start timesClosed   Amelia   Updated December 6, 2019 at 4:02pm   2 Most recent comment from [deleted]:Hello Laura, You need to change the 'Default Time Slot Step' to 15 minutes which you will find in Amelia -> Settings -> General Settings in order to have the available times on 15 minutes. ... Dominik Mukrecki Amelia and WooCommerce - blocking slots before order fulfillmentClosed   Amelia   Updated December 6, 2019 at 3:52pm   2 Most recent comment from [deleted]:Hello Dominic, Thank you for your purchase. Unfortunately, there isn't an option to block the time before the order is fulfilled in Amelia with its current built-in features. But I assume thi ... atws WooCommerce integration and couponsClosed   Amelia   Updated December 6, 2019 at 7:45am   2 Most recent comment from Aleksandar Vuković:Hello atwsThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.WooCommerce coupons are being calcul ... Elisabeth Half hours in appointmentsClosed   Amelia   Updated December 6, 2019 at 7:10am   4 Most recent comment from Aleksandar Vuković:You're welcome Elisabeth.Sorry I couldn't be of any more assistance about this. We've got new customer and employee cabinets waiting to be released in December, so you'll be able t ... Fortuna Tsounis Event booking doesn't workClosed   Amelia   Updated December 6, 2019 at 6:30am   4 Most recent comment from Aleksandar Vuković:Hi again Fortuna.I'm glad to hear about the original problem.As for the events - Since you have the events on Tue; Thy and Sat, that would mean you have to create 3 separate events. It's not ... Preeti Not able to save services after editing the content.Closed   Amelia   Updated December 5, 2019 at 6:29pm   6 Most recent comment from Aleksandar Vuković:Awesome Preeti.Thanks for confirming. You're welcome, of course.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Elisabeth Bookings for 1,5 days possible?Closed   Amelia   Updated December 5, 2019 at 3:01pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Elisabeth.I'm sorry I couldn't be of any more assistance about this. Craig Olney sending notificationsClosed   Amelia   Updated December 5, 2019 at 2:41pm   2 Most recent comment from Aleksandar Vuković:Hello Craig.Usually issues like this are caused by your hosting provider. For some reason they intentionally block any SMTP settings other than their own.Please reach out to your hosting provider, and ... GavinTomlins Shortcodes for Amelia - Employee and Customer FocusClosed   Amelia   Updated December 5, 2019 at 12:44pm   2 Most recent comment from [deleted]:Hello GavinTomlins, Thank you for your purchase!1) Like I said in the other ticket, you can't show the employee profile on the front-end, but you can make a profile of your employee on the page ... Tania & John slide show of Amelia employeesClosed   Amelia   Updated December 5, 2019 at 12:35pm   6 Most recent comment from [deleted]:Hello GavinTomlins,I see that you have opened a ticket for your use case so I will answer your questions there.There isn't an option to show the employees' profile from Amelia in the front ... Егор Services disappear after bookingClosed   Amelia   Updated December 5, 2019 at 11:13am   12 Most recent comment from [deleted]:Hello Егор,Sorry, I meant and tested the whole time email mandatory field but wrote phone here, not sure why. My apologies for the mistake But still, it works fine on our test site for this use ... Marina Maliniak Appointment Next Day ReminderClosed   Amelia   Updated December 5, 2019 at 10:55am   18 Most recent comment from Aleksandar Vuković:I see, rnahayloI cannot find a way to access the database in any way.Can you ask them to allow access to the database via WP PHPMyAdmin (WordPress plugin), since it'd be a lot easier.Also, I rec ...