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Public Tickets

Simon Horner Custom FieldsClosed   Amelia   Updated July 26, 2019 at 9:26am   13 Most recent comment from Miloš Jovanović:HI Simon,You are welcome. I am glad that now everything is working fine.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. I’d like to ask you a favor ... R.J. Poirier Selecting Multiple ServicesClosed   Amelia   Updated July 26, 2019 at 8:53am   2 Most recent comment from Aleksandar Vuković:Hello R.J. Poirier.I see this is a duplicate ticket, and I already answered the previous one.This one will be closed.Best regards. Quenzel manager role not logging inClosed   Amelia   Updated July 25, 2019 at 9:56am   2 Most recent comment from Miloš Jovanović:Hi Quenzel,Thank you for your purchase.Can you please provide me credentials for manager role, We do not interfere with any data or anything else except for the plugin (in case that’s a production ... Clément Amelia module not showingClosed   Amelia   Updated July 25, 2019 at 9:49am   3 Most recent comment from Miloš Jovanović:HI Clément,Thank you for your purchase.Good job on finding the solution and sorry for not reaching you sooner.If you have any more questions feel free to open a new ticket, we will gladly help.Best ... Beni Google SynchronisationClosed   Amelia   Updated July 25, 2019 at 8:15am   2 Most recent comment from Aleksandar Vuković:Hello Beni.Thank you for your purchase.In general, this is how it's supposed to work. If you add an appointment in your Google Calendar, a new appointment will not be created in Amelia, but inste ... Elis Mar Einarsson Bi-weekly Event/ServiceClosed   Amelia   Updated July 25, 2019 at 7:19am   4 Most recent comment from Aleksandar Vuković:Dully noted, Elis.I sincerely hope it will be implemented soon.Best regards. Temper Restricting access for Amelia ManagersClosed   Amelia   Updated July 24, 2019 at 11:42am   2 Most recent comment from Miloš Jovanović:HI Temper,Thank you for your purchase.My suggestion in this case is to check out some free plugins for user rolesUser Role EditorYou can also check out other plugins on this link.Best regards. Temper a function that is not working/loadingClosed   Amelia   Updated July 24, 2019 at 11:40am   16 Most recent comment from Miloš Jovanović:Hi Temper,This fix will be included in the next update that we are preparing to release.Best regards. Haffis Preselect service date/timeClosed   Amelia   Updated July 24, 2019 at 10:46am   6 Most recent comment from Aleksandar Vuković:Thank you HaffisGreatly appreciated.If you need any further assistance, or have some questions, please feel free to open a new ticket, and we'll gladly help.Best regards. Temper Remove fields when creating a new customerClosed   Amelia   Updated July 24, 2019 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Temper.I am sorry to disappoint you, but unfortunately something like this is not included in the plugin's built-in features, and removing those fields would require some significant chang ... Kristen Existing WP Users not AppearingClosed   Amelia   Updated July 24, 2019 at 10:34am   5 Most recent comment from Aleksandar Vuković:Hello again Kristen.You don't need to create any cancellation URL, but they can only be sent to the customer. Employees will receive the placeholder instead of a real URL. To mask it, so it doesn ... Norma Sit Services in a Package?Closed   Amelia   Updated July 24, 2019 at 10:26am   2 Most recent comment from Aleksandar Vuković:Hello Norma.I am sorry to disappoint you, but unfortunately something like this is not yet possible with the plugin's built-in features. Our developers are working on implementing that for one o ... Maarten De Vos question about eventsClosed   Amelia   Updated July 24, 2019 at 7:37am   4 Most recent comment from Isidora Markovic:Hi Maarten,Unfortunately, at the moment this is not possible with built in features of plugin.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of t ... Richard Remove special day after date passesClosed   Amelia   Updated July 23, 2019 at 1:47pm   2 Most recent comment from Aleksandar Vuković:Hi again RichardThis too, unfortunately, is how it works at the moment.The feature request has also been forwarded, and hopefully our developers can add it soon enough.Best regards. Richard Order of special daysClosed   Amelia   Updated July 23, 2019 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello Richard.I am sorry to disappoint you, but unfortunately at the moment special days are being displayed by their ID, or the order they are typed in.I forwarded the issue to our development team, ...