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Public Tickets

Bonstudio Amelia with woocommerce needs twice customer informationClosed   Amelia   Updated December 16, 2019 at 12:41pm   2 Most recent comment from [deleted]:Hello Bonstudio, Thank you for your purchase!The information in the Checkout page are filled in with the customer information that are taken in the steps before, so customers can only click on Conti ... Dave Clark getting startedClosed   Amelia   Updated December 16, 2019 at 12:33pm   2 Most recent comment from [deleted]:Hello Dave, I see that this ticket is a duplicate of another one that you opened at the same time. I've just replied there so we can continue solving the issue there and I will close this ticke ... Eveline van Meeuwen refundClosed   Amelia   Updated December 16, 2019 at 11:25am   2 Most recent comment from [deleted]:Hello Eveline van Meeuwen,We are sorry to hear that you don't find Amelia suitable for your business.  Do you maybe have some questions or concerns about the plugin that we can help you out wit ... Justin Problem with setting up email notificationClosed   Amelia   Updated December 16, 2019 at 10:29am   8 Most recent comment from Aleksandar Vuković:Hi again Justin.We'll get back to you on the other ticket soon. I can't just take over another agent's ticket, and Marija is currently looking into it.Thank you for your patience and u ... Manfred Multible AppointmentsClosed   Amelia   Updated December 16, 2019 at 10:15am   8 Most recent comment from Aleksandar Vuković:You're welcome, Manfred.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Michael Kittay-Jurdyga Additional notificationClosed   Amelia   Updated December 16, 2019 at 8:50am   2 Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment we only have the ne ... Kevin Tracy Limit appointments to one per dayClosed   Amelia   Updated December 16, 2019 at 8:40am   2 Most recent comment from Aleksandar Vuković:Hello KevinThank you for your purchase.It would be possible to restrict appointments to one per day, but I don't know if it would be feasible. You would need to set the duration of the appointme ... Nik20 URGENT! PLUGIN ERRORClosed   Amelia   Updated December 16, 2019 at 8:20am   3 Most recent comment from [deleted]:Hello Nik20, Glad to hear that you managed to find a solution for your issue If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Ruud Karsten Amelia doesnt workClosed   Amelia   Updated December 13, 2019 at 6:03pm   2 Most recent comment from Aleksandar Vuković:Hello RuudThank you for your purchase, and sorry for the inconvenience.Could you please describe the problem in more detail? If you're simply getting a message saying the license key is invalid ... Justin Form FillingClosed   Amelia   Updated December 13, 2019 at 5:25pm   4 Most recent comment from [deleted]:Great, glad to hear that. You are welcome, Justin.If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Juan Robles-Gil Email notifications for employee or admin not coming throughClosed   Amelia   Updated December 13, 2019 at 4:55pm   2 Most recent comment from Aleksandar Vuković:Hello Juan.This shouldn't be happening since it is a Google Account too. Our e-mail addresses are also on Gmail, but @tms-outsource.com, and Notifications work just fine.Can you check with your ... Rui Duarte [ameliasearch] category filterClosed   Amelia   Updated December 13, 2019 at 4:04pm   4 Most recent comment from Aleksandar Vuković:You're welcome again Rui.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Rui Duarte Change customer telephone numberClosed   Amelia   Updated December 13, 2019 at 4:02pm   7 Most recent comment from Aleksandar Vuković:I totally agree Rui.You're not the first one to ask for this, so I believe our developers will put it high up in our "to-do" list.If you have any further questions or issues, please feel free to ... himatbhakar Bhakar 3 bookings max per dayClosed   Amelia   Updated December 13, 2019 at 3:41pm   4 Most recent comment from [deleted]:Hello himatbhakar,Could you please tell me what exactly do you want to hide? If you mean the time slot in the calendar this can't be hidden unfortunately, because will still need to click on it ... Susanna Townsend Recurring EventsClosed   Amelia   Updated December 13, 2019 at 12:42pm   9 Most recent comment from Aleksandar Vuković:You're welcome, Susanna.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.