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Public Tickets

Klervi Payment impossibleClosed   Amelia   Updated December 13, 2019 at 11:42am   2 Most recent comment from Aleksandar Vuković:Hello KlerviThank you for your purchase.The system is quite simple, and there are no other settings other than entering your Stripe and PayPal information, so Amelia can link to them.If it works for t ... Juan Robles-Gil Appointment time ERROR Google CalendarClosed   Amelia   Updated December 13, 2019 at 11:11am   3 Most recent comment from [deleted]:Hello Juan Robles-Gil, You managed to solve this issue as well, great Yes, the timezone set in your WordPress settings is applied to Amelia as well.If you have any other questions or concerns feel f ... raymond0000 Clark Checkout processClosed   Amelia   Updated December 13, 2019 at 10:18am   7 Most recent comment from [deleted]:Hello raymond0000, Please note that this is custom work, since this requires changes in the code, and this is not covered by our support. The development team is currently very busy with preparing ... Marcos Employee awayClosed   Amelia   Updated December 13, 2019 at 10:03am   4 Most recent comment from Aleksandar Vuković:Hi again Marcos.Sure, how long do your services last? Do you have some buffer time on those services?If your service lasts 30 minutes, then it should come up, but if they are longer, or if you have bu ... jpb_fr Group Booking LimitationClosed   Amelia   Updated December 12, 2019 at 10:47am   2 Most recent comment from [deleted]:Hello jpb_fr,Thank you for your purchase! Could you please tell me do you use Events for your use case in Amelia? If yes, then you can't limit the number of persons to 2, unfortunately. You ca ... Brendan Front-End Employee SelectionClosed   Amelia   Updated December 12, 2019 at 9:25am   4 Most recent comment from [deleted]:Hello Thoms,  Try adding this custom CSS to the page where you have Amelia shortcode: #amelia-step-booking1 > div.am-select-service > form > div.el-form-item.am-select-employee-option  {display:no ... Tania & John WP -admin not workingClosed   Amelia   Updated December 11, 2019 at 10:28am   7 Most recent comment from Aleksandar Vuković:Hi again Tania.No worries, we appreciate the information you provided.If there's anything we can do for you, please let us know. Julian EVENTSClosed   Amelia   Updated December 11, 2019 at 9:25am   2 Most recent comment from [deleted]:Hello Julian, Unfortunately, there isn't an option to export the list of attendees for an event in Amelia with its current built-in features. But, we have this feature in our to-do list and we w ... Rui Duarte Settings that should appear for ManagerClosed   Amelia   Updated December 27, 2019 at 3:56pm   5 Most recent comment from [deleted]:Hello Rui, We recently found out that you can allow more permissions to Amelia Manager with the help of User Role Editor plugin. When you install it, its settings will be accessible through “User ... Roxane Leroy Different price on different slotsClosed   Amelia   Updated December 11, 2019 at 8:37am   2 Most recent comment from Aleksandar Vuković:Hi RoxaneYou mean different price per time slots, like $10 at 10:00, $15 at 15:00 and $20 at 18:00?Yeah, we're planning to add that, but I cannot say when it will be implemented. Our current foc ... Matthew Cannot manually add attendee to eventClosed   Amelia   Updated December 10, 2019 at 1:58pm   4 Most recent comment from Aleksandar Vuković:You're welcome Matthew.Glad I could help. This will be added to our next update, so no need to save my response for the future.If you have any further questions or issues, please feel free to ... Tania & John adding extras to servicesClosed   Amelia   Updated December 9, 2019 at 4:29pm   2 Most recent comment from [deleted]:Hello Tania,In Version 2.3.1 we added this featureFeature: Added option for Extras so the admin can choose whether the quantity will be multiplied for each additional person added into the appointme ... Renato Fiuza Side painel show blankClosed   Amelia   Updated December 9, 2019 at 3:07pm   14 Most recent comment from [deleted]:Great, glad to hear that the issue is goneYou are welcome! Unfortunately, issues like conflicts with third party plugins or themes are always possible due to the nature of WP.If you have any other qu ... Remko Sieben Add event attendee manually (without paying)Closed   Amelia   Updated December 9, 2019 at 2:31pm   5 Most recent comment from Aleksandar Vuković:Great news, Remko.Thanks for letting me know.The issue will be resolved with the next update, so no need to remember this. Alan Rep no supportClosed   Amelia   Updated December 9, 2019 at 2:20pm   2 Most recent comment from Aleksandar Vuković:Hello Alan.Sorry for the late response, but our working hours are Mon - Fri from 10:00 - 17:00 CET. We respond to tickets in the order in which they came in, not prioritizing anyone.I responded to you ...