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Public Tickets

Aaron Calendar AreaClosed   Amelia   Updated July 9, 2019 at 9:57am   17 Most recent comment from Aleksandar Vuković:Hello Aaron.Thanks for the feedback. It will be added to our list of conflicting plugins, and we'll try and work with Autoptimize's team to see if we can get them to coexist.Best regards. Arjan Roos Google Maps API KeyClosed   Amelia   Updated July 8, 2019 at 8:19pm   6 Most recent comment from Aleksandar Vuković:Hey ArjanThanks so much for sharing this with us. It will definitely be of help for us, and our other customers.If you encounter any other issues, please feel free to open a new ticket, and we'll ... Stuart Longcroft Block Bookings and DiscountsClosed   Amelia   Updated July 8, 2019 at 11:08am   2 Most recent comment from Aleksandar Vuković:Hello Stuart.I am sorry to disappoint you, but unfortunately something like this is not yet possible with the plugin's built-in features, although it is planned for one of our future updates.You ... theBigBanik Mobile AppClosed   Amelia   Updated July 8, 2019 at 10:14am   2 Most recent comment from Isidora Markovic:Hi theBigBanik,Thank you for your purchase.Unfortunately we don't have such features on our road map. At the moment we are focused on WordPress environment.Thank you for your suggestion. We car ... Terrecuite Create a new customer logged in as employeeClosed   Amelia   Updated July 8, 2019 at 9:54am   2 Most recent comment from Isidora Markovic:Hi Terrecuite,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately that is not possible with bu ... betoagency Open event viewClosed   Amelia   Updated July 8, 2019 at 9:50am   4 Most recent comment from Isidora Markovic:Hi betoagency, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave ... Marcus Categories WidgetClosed   Amelia   Updated July 8, 2019 at 9:42am   4 Most recent comment from Isidora Markovic:Hi Marcus,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.To add the specific category or service  on one of your pages, click “P ... Sundayze Language and Label SettingsClosed   Amelia   Updated July 8, 2019 at 9:11am   2 Most recent comment from Aleksandar Vuković:Hello Sundayze.Thank you for your purchase. Hi Kelly, Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Tra ... Shane Kelly Overriding TimesClosed   Amelia   Updated July 5, 2019 at 12:39pm   8 Most recent comment from Aleksandar Vuković:You're welcome!Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. ruess Can't Connect Employees to WP UsersClosed   Amelia   Updated July 5, 2019 at 9:45am   3 Most recent comment from Aleksandar Vuković:Hello ruess.Thank you for your purchase.I'm glad to hear you found the solution.That is exactly right, the employee must have an "Amelia" user role before you can connect existing WP User with t ... Piotr Zawistowski Confirmation emailsClosed   Amelia   Updated July 5, 2019 at 7:25am   12 Most recent comment from Isidora Markovic:Hi Piotr,You are welcome.Best regards. aubuncom Next Day remindersClosed   Amelia   Updated July 4, 2019 at 3:23pm   4 Most recent comment from Isidora Markovic:Hi aubuncom,Bogdan is on vacation and I will help you out.We check your WP-Cron Events, and we can not find our Amelia event that is explained in our documentation in FAQ section. (attachment)We ma ... Yannis TRIANTAPHYLIDES To be the best in the market, a suggestionClosed   Amelia   Updated July 3, 2019 at 1:25pm   4 Most recent comment from Aleksandar Vuković:Ah, Yannis, I see.You wish to limit the customers from booking more than 2 appointments a day. Unfortunately that is not something that's included in the plugin's features, yet.We do have i ... Bjjeffrey1 Hiding OptionsClosed   Amelia   Updated July 3, 2019 at 9:09am   2 Most recent comment from Isidora Markovic:Hi Bjjeffrey1,Thank you for your purchase.Unfortunately that is not possible because with appointment booking you need to choose time slot in the booking form. You can not hide it or remove, because ... Marcelo Category view questionsClosed   Amelia   Updated July 3, 2019 at 7:39am   4 Most recent comment from Isidora Markovic:Hi Marcelo,As you can see in my previous post "There is some issue with combination of parameters in shortcode."It is forward to my development team to investigate and it will be fixed in one of the ...