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Public Tickets

Aranan Nathan cant change business addressClosed   Amelia   Updated December 3, 2019 at 12:00pm   2 Most recent comment from Aleksandar Vuković:Hello Aranan NathanThank you for your purchase, and sorry for the inconvenience.This shouldn't be happening though, if we're talking about Company info:As for the location - you're tal ... Sasha Stifel ameliaClosed   Amelia   Updated December 3, 2019 at 10:39am   2 Most recent comment from [deleted]:Hello Sasha Stifel, Thank you for your purchase!Could you please tell me have you activated Amelia on the domain where you don't have the auto-update option? If yes, which version do you use? We ... Sebastian Sauer Excel Export for Events & Maximum of participantsClosed   Amelia   Updated December 3, 2019 at 10:32am   4 Most recent comment from [deleted]:Hello Sebastian, You are welcome!Hopefully the feature that you need will be out there soon! One note: the export will probably be in CSV format, since this format is used for exporting appointment ... Jonas Shaik Can't access settingsClosed   Amelia   Updated December 3, 2019 at 10:18am   6 Most recent comment from [deleted]:Helo Jonas, Thank you!It seems like there is a conflict with some other plugin that you use, unfortunately. Could you please deactivate them one by one and check if the issue is gone? Please first de ... Bart Lewis Error Adding Employee to AmeliaClosed   Amelia   Updated December 3, 2019 at 9:47am   4 Most recent comment from [deleted]:Hello Bart, you can use this one [email protected]! Adam Approving BookingClosed   Amelia   Updated December 3, 2019 at 9:03am   2 Most recent comment from Aleksandar Vuković:Hello Adam.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only set up the default appointment status which applie ... Michael Transfer LicenseClosed   Amelia   Updated December 2, 2019 at 7:05pm   6 Most recent comment from Aleksandar Vuković:Hello RoyI see you opened another ticket, and that my colleague deactivated the license for you.You should now be able to activate it from Amelia settings/Activation. William Decker Updating the WordPress Admin nameClosed   Amelia   Updated December 2, 2019 at 6:35pm   2 Most recent comment from Aleksandar Vuković:Hey Bill.Sorry for the inconvenience.I believe that's what you typed in the booking form when you tested the plugin, and it got saved like that in the database.The only way to change that now, wo ... Andrius Calendar translationClosed   Amelia   Updated December 2, 2019 at 3:24pm   3 Most recent comment from Andrius:Apologies for the unnecessary alarm – it was indeed a cache issue. I thought I'd cleared it, but turns out I hadn't.A. Dave O'Dwyer MultisiteClosed   Amelia   Updated December 2, 2019 at 1:53pm   4 Most recent comment from [deleted]:Hello Dave, Yes, the multi-site works now, so if you have some issue with it please let us know.If you have any further questions or concerns feel free to ask, Barfleur en mer Issue extra option count + technical questionClosed   Amelia   Updated December 2, 2019 at 11:57am   8 Most recent comment from [deleted]:Hello Victor, You are welcome! Great, glad to hear that Apologies for replying late, we are not working on weekends.Ok, so... unfortunately, we can't change the price to be shown with a minus s ... Evelynf events - need 15 minute segmentsClosed   Amelia   Updated December 2, 2019 at 11:00am   2 Most recent comment from [deleted]:Hi Evelyn,Thank you for your inquiry.The default time slot step is 30 minutes, that is why you cannot set 45 minutes as duration. To change this, please go to the Settings page and open General Setti ... William Decker Minimum time before bookingClosed   Amelia   Updated December 2, 2019 at 10:45am   2 Most recent comment from [deleted]:Hello Bill Decker,Sorry for replying late, we are not working on weekends.Unfortunately, there isn't an option to choose the minimum required time before booking for each service separately. But ... Juliawebsitemaster1 Showing Categories on Front endClosed   Amelia   Updated December 2, 2019 at 10:15am   2 Most recent comment from [deleted]:Hello Juliawebsitemaster1, Thank you for your purchase and apologies for replying late, we are not working on weekends. Yes, this is possible if you use the [ameliacatalog] shortcode.You can find a ... Shaw Tabrizi I can not log in with the provided user name and password.Closed   Amelia   Updated December 2, 2019 at 9:49am   2 Most recent comment from [deleted]:Hello Shaw Tabrizi, Could you please tell me where exactly do you have this issue? Is it in the booking process, when you try to book as a customer? If yes, there are several options in Amelia for c ...