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Public Tickets

Susanna Townsend Automatic update is unavailable for this plugin.Closed   Amelia   Updated January 13, 2020 at 1:51pm   2 Most recent comment from Aleksandar Vuković:Hello Susanna.Have you entered the purchase code in its designated field in Amelia settings?If you enabled auto update for your plugins, you should also receive it for Amelia.Anyway, to download the l ... Laurent Create a specific WP userClosed   Amelia   Updated January 13, 2020 at 1:42pm   2 Most recent comment from Aleksandar Vuković:Hello Laurent.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.What you're trying to achieve can be done with some Mem ... Wim Brinkers PlugIn not workingClosed   Amelia   Updated January 13, 2020 at 1:26pm   3 Most recent comment from Aleksandar Vuković:No worries, Wim.Thank you for your purchase.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Best regards. Deborah Molwuka LocationsClosed   Amelia   Updated January 13, 2020 at 1:17pm   2 Most recent comment from Aleksandar Vuković:Hello Deborah.Thank you for your purchase.At the moment, you can only add a mandatory custom field, which will appear at the end of the booking form.You can ask your clients to enter the address in th ... Vaibhav Gupta Amelia booking not loading postClosed   Amelia   Updated January 13, 2020 at 12:02pm   2 Most recent comment from [deleted]:Hello Vaibhav, I can see the Amelia booking form on both of the links that you sent me: Could you please check if this is some caching issue or similar? What exactly do you get when you try to ac ... Nicolas Copsidas Few questions about employees, services and locationsClosed   Amelia   Updated January 13, 2020 at 10:49am   2 Most recent comment from [deleted]:Hello Nicolas Copsidas, Thank you for your purchase and for the compliments. Apologies for replying late, we are not working on weekends. You can assign employees to multiple locations but not at ... Kevin Appointments created are set to canceledClosed   Amelia   Updated January 13, 2020 at 10:24am   2 Most recent comment from Aleksandar Vuković:Hi again Kevin.The appointments can only be cancelled through user input, so either through back-end, by changing the status to "Cancelled", or if you click on the Cancellation URL in the e-mail notif ... Debbie van Cleef Can't get Zapier to workClosed   Amelia   Updated January 13, 2020 at 9:47am   13 Most recent comment from Aleksandar Vuković:You're welcome, heroseven7.Honestly, I never tested it from back-end, so that may be true. I'll forward it to our development team for testing.If you have any further questions or issues, pl ... BillKracke 500 errors on adin-ajaxClosed   Amelia   Updated January 13, 2020 at 7:10am   10 Most recent comment from Aleksandar Vuković:Hello again Bill.I just took a look at all the provided links, and at the moment only https://sedonameditationcenter.org/classes-workshops/brain-education-class/ doesn't work. It doesn't ... Jrm57 mobile display bottomClosed   Amelia   Updated January 10, 2020 at 1:26pm   9 Most recent comment from Aleksandar Vuković:Sure, Jrm57.Thanks for the suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and ... Honey Goyal Multiple LocationClosed   Amelia   Updated January 10, 2020 at 10:05am   6 Most recent comment from [deleted]:Hello Honey Goyal, Could you please send me a screenshot of which part exactly do you mean for the front-end? Since that 'Away' string for the employees is only available on the back-end, ... Laurent Multi selectionClosed   Amelia   Updated January 10, 2020 at 8:31am   4 Most recent comment from Aleksandar Vuković:Hi again Laurent.Sure, I already added that to our ideas list, so our developers will take it into consideration.We carefully follow customers requirements and try to implement most of them if they  ... Adam Google CalendarClosed   Amelia   Updated January 9, 2020 at 4:49pm   13 Most recent comment from [deleted]:Hello Adam, Thank you. It is weird that no error occurs there. Could you please give us your database access (PhpMyAdmin credentials) so we could check the tables and foreign keys? Please check priv ... Sam Booking slots not showingClosed   Amelia   Updated January 9, 2020 at 3:11pm   8 Most recent comment from [deleted]:You are welcome, Sam. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Harry How can show service selected in this shortcode dropdwonClosed   Amelia   Updated January 9, 2020 at 12:59pm   4 Most recent comment from Aleksandar Vuković:Hi again Joshua.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, the booking form is only loaded with blank ...