Public Tickets
Roi Azarya
link to new features tutorial not workingClosed
Amelia
Updated January 20, 2020 at 1:13pm
2
Most recent comment from Miloš Jovanović:Hi Roi,Thank you for your purchase.Sorry for that, there was some issues with that page.Now everything should work and you should be able to see the documentation from that link below.Best regards.
Bertrand Escaffre
err 404 for documenation link "Amelia Customer Panel & GDPR"Closed
Amelia
Updated January 20, 2020 at 12:59pm
2
Most recent comment from Miloš Jovanović:Hi bertrand,Thank you for your purchase.Sorry for late response, we are not working on weekends.There was some issue with that page which should be fixed now, can you please check it https://wpameli ...
Mohamad Alkhalil
Location IssueClosed
Amelia
Updated January 17, 2020 at 1:13pm
2
Most recent comment from Aleksandar Vuković:Hello MohamadThank you for your purchase.At the moment, employees can be assigned only to a location at a time. That is - one time frame per location. For example:Employee 1 - works from 09:00 - 10:00 ...
Karen Allen
Event Times on Front End with SafariClosed
Amelia
Updated January 17, 2020 at 11:09am
12
Most recent comment from Aleksandar Vuković:Awesome, Karen!Thanks for letting me know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.May I ask you for a small ...
Susanna Townsend
Available TimesClosed
Amelia
Updated January 17, 2020 at 10:42am
2
Most recent comment from Aleksandar Vuković:Hello SusannaThank you for letting us know the issue was resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Nico Morgan
Booking form not appearing on iOSClosed
Amelia
Updated January 17, 2020 at 9:17am
2
Most recent comment from Aleksandar Vuković:Hello NicoThank you for letting us know the issue is resolved.Perhaps there was some leftover cache causing the page not to display.If you have any further questions or issues, please feel free to ope ...
Sylvain
Front Cabinet UsersClosed
Amelia
Updated January 17, 2020 at 8:41am
4
Most recent comment from Aleksandar Vuković:Hi again SylvainUnfortunately, it can't work like that.Amelia Customer roles are created if you enabled "Automatically create Amelia Customer user" in Roles Settings of Amelia, and after they co ...
Wim Brinkers
Integration WoocommerceClosed
Amelia
Updated January 16, 2020 at 2:04pm
2
Most recent comment from [deleted]:Hello Wim Brinkers, Could you please tell me whether the data from Amelia is in the Cart page (the customer info and the price that should be paid)? This is it regarding Amelia, it should send the ...
Debbie van Cleef
One service for booking 3 time slotsClosed
Amelia
Updated January 16, 2020 at 12:15pm
4
Most recent comment from [deleted]:You are welcome, Debbie. Sorry I couldn't help you more at this point.If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Laurent
Google MapsClosed
Amelia
Updated January 16, 2020 at 12:14pm
6
Most recent comment from Aleksandar Vuković:Hello JoseDid you try what Laurent suggested - uninstall/reinstall Amelia?If that doesn't help, please open a private ticket, and we'll gladly help you out.
Nick Rice
Labels/Section ClassificationClosed
Amelia
Updated January 16, 2020 at 11:50am
5
Most recent comment from Aleksandar Vuković:You're welcome Nick.Glad I could help.Thanks for your feedback Laurent. POEdit is also cool, but it is a software to be used outside WordPress, where Loco Translate is a WordPress plugin, and yo ...
Melissa Smith
Is it possible to import a list of customers?Closed
Amelia
Updated January 16, 2020 at 11:40am
4
Most recent comment from Aleksandar Vuković:Me too, MelissaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Regina
EmailClosed
Amelia
Updated January 16, 2020 at 11:35am
5
Most recent comment from Aleksandar Vuković:Hi again Regina.The default mail() function is being used if you choose WP Mail instead of SMTP from Notification settings.Please provide me a temporary WP-admin login for your site where this happens ...
Regina
Booking timesClosed
Amelia
Updated January 16, 2020 at 11:32am
4
Most recent comment from Aleksandar Vuković:You're welcome ReginaGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Nick Rice
Viewing Total Booked in the Upcoming AppointmentsClosed
Amelia
Updated January 16, 2020 at 11:10am
2
Most recent comment from [deleted]:Hello Nick Rice, Unfortunately, this is not possible with the plugin's current built-in features. But I will add your request to our feature request list so we can consider implementing it in th ...