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Public Tickets

Ahmad Abdullahi Ahmad (Emmergency)Employee and AdminClosed   Amelia   Updated July 14, 2020 at 5:17pm   2 Most recent comment from [deleted]:Hello Ahmad Abdullahi Ahmad,Thank you for your purchase.No, unfortunately, employees can't create new customers in Amelia with its current built-in features. They can only book appointments with ... Tom Customer RegistrationClosed   Amelia   Updated July 14, 2020 at 3:17pm   3 Most recent comment from [deleted]:Hello Tom, Customers don't need to be WordPress users in order to access the Customer panel. If they are WP users they can access it with the same credentials. If they aren't created as WP ... Rory Finch Where can I get all the Mailmerge Fields please? Example %customer_full_name%Closed   Amelia   Updated July 14, 2020 at 2:09pm   4 Most recent comment from [deleted]:Hello Rory, Unfortunately, that isn't possible in Amelia with its current built-in features. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Alexander Any plans to add NPS metric?Closed   Amelia   Updated July 14, 2020 at 1:42pm   2 Most recent comment from [deleted]:Hello Alexander, Unfortunately, we don't have a plan to add those type of metrics to the dashboard. For me, it is the first such feature request to be honest I will add it to our feature reques ... Marc Goldblatt The booking plug in endlessly loadsClosed   Amelia   Updated July 14, 2020 at 1:20pm   2 Most recent comment from [deleted]:Hi Marc,I have answered to the other ticket so we will continue there.I will close this ticket.Best regards. Alexander Kramer Update AmeliaClosed   Amelia   Updated July 14, 2020 at 12:39pm   4 Most recent comment from [deleted]:You are welcome, Alexander. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Sophie Perrin Event showing on page, but not in dashboardClosed   Amelia   Updated July 14, 2020 at 8:38am   4 Most recent comment from [deleted]:Hello Anne-Loes, I see you opened a new ticket for the issue you have in Amelia, so we will help you out in that ticket. Thank you.  Chantal Edouard-Betsy Remove Google Meet info from calendar bookingClosed   Amelia   Updated July 14, 2020 at 8:33am   2 Most recent comment from [deleted]:Hello Chantal, Unfortunately, it isn't possible to remove the Google meet link from Amelia, as it is sent in the Google invite by default since they implemented that feature in Google. If you ... SocialSquared Forgot Password Front-End LoginClosed   Amelia   Updated July 13, 2020 at 7:23pm   4 Most recent comment from Aleksandar Vuković:Hello MeindertThis issue is from May, and it has been fixed since then.Please update the plugin to the latest version, and it would work fine.Please download the full version from the email you rec ... dpmeneghetti Customer's addressClosed   Amelia   Updated July 13, 2020 at 7:05pm   3 Most recent comment from dpmeneghetti:Tks, AleksandarYou can close this ticket! Wilfred Plugin version updateClosed   Amelia   Updated July 13, 2020 at 4:36pm   2 Most recent comment from [deleted]:Hello Wilfred, Please follow these instructions to update Amelia manually (when you search the Plugins on the WP Plugins page there is the Lite version of Amelia and that one is the version 1.0.18. Th ... Oskar Lima Hide unavailable optionsClosed   Amelia   Updated July 13, 2020 at 4:33pm   2 Most recent comment from [deleted]:Hello Oskar, I will add that as a feature request to our list - so employees can see only their services there, so it can be considered for implementation in the future. At the moment, there isn' ... Chantal Edouard-Betsy Zoom Integration Individual MeetingsClosed   Amelia   Updated July 13, 2020 at 2:52pm   2 Most recent comment from Aleksandar Vuković:Hello ChantalIf your event is hosted via Zoom, and it accepts more than one user, the same link will be generated for all users, since it is a group call.If you're working with services, or your ... lujeffcoat ShortcodesClosed   Amelia   Updated July 13, 2020 at 2:43pm   2 Most recent comment from Aleksandar Vuković:Hello lujeffcoatYou can set the number in Amelia's general settings. Just change the "Default items per page" to "3", and it will be applied to events page. Wim Brinkers Amelia Paypal connectionClosed   Amelia   Updated July 13, 2020 at 1:28pm   11 Most recent comment from [deleted]:Hello Phill, Please open a new ticket for any issues/questions you might have in the future and we will gladly help. Thank you!The instructions in our documentation are for Sandbox, but it is the sa ...