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Public Tickets

emulder Remove country code from the notification emails?Closed   Amelia   Updated April 28, 2020 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello emulderThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The phone # is saved in the datab ... Liam Date of birthClosed   Amelia   Updated April 28, 2020 at 12:12pm   4 Most recent comment from Aleksandar Vuković:Agreed, LiamAgain, thank you for filling in the survey Liam Customerpanel appointment date rangeClosed   Amelia   Updated April 28, 2020 at 12:11pm   4 Most recent comment from Aleksandar Vuković:Thank you, LiamIf you need some further assistance with the plugin, please feel free to ask. manuel evangelista work hoursClosed   Amelia   Updated April 28, 2020 at 11:23am   2 Most recent comment from Aleksandar Vuković:Hello Manuel.Thank you for your purchase.Issues with loading are usually connected to a conflict with some other plugin or the theme you have installed. If none of those are causing the conflict, and ... Schreurs Philippe HowtoClosed   Amelia   Updated April 27, 2020 at 2:23pm   2 Most recent comment from [deleted]:Hello Schreurs Philippe, Thank you for your purchase. Unfortunately, there isn't a possibility for subscriptions in Amelia. Customers have an availability to book only one appointment (service ... Omar Didier Cortés Pérez require 1 anticipation dayClosed   Amelia   Updated April 27, 2020 at 2:17pm   2 Most recent comment from [deleted]:Hello Omar Didier Cortés Pérez, Thank you for your purchase. If I understood you well, you want to set the time before the appointment in which customers won't be able to book that appointmen ... Tania Madi Cron Setup ProblemClosed   Amelia   Updated April 27, 2020 at 12:28pm   3 Most recent comment from Aleksandar Vuković:Hello TaniaThank you for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Paula Castaneda Question about calendar and clients accountClosed   Amelia   Updated April 27, 2020 at 10:50am   2 Most recent comment from [deleted]:Hello Paula Castaneda,Thank you for your purchase and apologies for replying late, we are not working on weekends. Thank you for the clarification. Unfortunately, there isn't a possibility to b ... brunourmalmiranda Amelia doesn´t have a email verification, double input filed?Closed   Amelia   Updated April 27, 2020 at 9:52am   2 Most recent comment from Aleksandar Vuković:Hello BrunoUnfortunately, we don't have that yet.Our development team does have it on our "to-do" list, but it's not high up that list, so it won't be added soon.Please feel free to tak ... Susan Connell Email Set-upClosed   Amelia   Updated April 27, 2020 at 8:16am   2 Most recent comment from [deleted]:Hello Susan Connell, Apologies for replying late, we are not working on weekends. Could you please tell me, if you are using Gmail, have you tried both combinations for SMTP Port / Secure – 465 ... Joe Mariano Rename "Employees" on BackendClosed   Amelia   Updated April 27, 2020 at 5:31am   8 Most recent comment from Aleksandar Vuković:Hi again HeinzI'm glad to hear you found the Labels.If you change the .po file, but the Label settings are enabled - the changes you made in the .po file will not be applied, so if you still want ... Tania Madi Adding multiple appointments to the cartClosed   Amelia   Updated April 27, 2020 at 5:13am   6 Most recent comment from Aleksandar Vuković:You're welcome Tania If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. solidsurfdan Add RemindersClosed   Amelia   Updated April 24, 2020 at 4:37pm   2 Most recent comment from [deleted]:Hello Dan, Thank you for your purchase. Unfortunately, there isn't a possibility of adding custom reminder notifications to Amelia. The notifications available in Amelia are the ones you can fi ... David Wittenzellner SQL ErrorClosed   Amelia   Updated April 24, 2020 at 1:52pm   4 Most recent comment from Aleksandar Vuković:Hello again David.There's a 500 - server error message when using SMTP, and the response is:WP Mail, however, sends the test email:So you can use it until the issue with SMTP is resolved.If this ... kollis91 PaymentClosed   Amelia   Updated April 24, 2020 at 12:57pm   2 Most recent comment from Aleksandar Vuković:Hello kollis91Thank you for your purchase.Unfortunately, the plugin doesn't yet support different prices for the same event.What you can do, though, is you can create a separate event which will ...