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Public Tickets

Arth1969 Connection to google calendarClosed   Amelia   Updated February 4, 2020 at 1:19pm   4 Most recent comment from [deleted]:Hello Armin Theiner, Great, glad to hear that!You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Jazz Feature requiredClosed   Amelia   Updated February 3, 2020 at 1:26pm   2 Most recent comment from Aleksandar Vuković:Hello JazzThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We haven't considered adding a ... Terumi Kai Doesn't work Customer informationClosed   Amelia   Updated February 3, 2020 at 12:48pm   2 Most recent comment from [deleted]:Hello Terumi Kai, I see that this is the same issue like in the other ticket that you have open, which I have already answered, so we can continue resolving the issue there. I will close this one, ... Axel Bug in safariClosed   Amelia   Updated February 3, 2020 at 12:20pm   2 Most recent comment from [deleted]:Hello Axel, Thank you for your purchase and apologies for replying late, we are not working on weekends. Since Amelia works well on Safari on our testing website, this might be due to a conflict to ... hsbusiness Enable locations & change fieldsClosed   Amelia   Updated February 3, 2020 at 11:00am   17 Most recent comment from [deleted]:Hello hsbusiness, Apologies for replying late, we are not working on weekends. Great, glad to hear that you made it to work the way you want to with some customizationRegarding the tabs and the boo ... Robert Culkin Problem with Service LocationsClosed   Amelia   Updated February 3, 2020 at 9:49am   4 Most recent comment from Aleksandar Vuković:Alright, RobertI'll wait for your reply. nemethpeti1982 Amelia Employees cannot be assigned to wordpress usersClosed   Amelia   Updated February 3, 2020 at 8:36am   2 Most recent comment from Aleksandar Vuković:Hello PeterThank you for your purchase.To assign Amelia Employees to existing WordPress users, those users need to have "Amelia Employee" user role.My advice would be to install User Role Editor plug ... Ismahar Ismail Upgrade IssueClosed   Amelia   Updated February 1, 2020 at 9:43am   18 Most recent comment from Ismahar Ismail:k  Gregory Patier Front-end customer panel doesn't show bookingsClosed   Amelia   Updated January 31, 2020 at 1:22pm   4 Most recent comment from [deleted]:Hello Greg, You are welcome. Yes, I see your point there. I added your suggestion to our list so some of the solutions you pointed out can be considered in the future. Maybe, for now, it would be e ... Jrm57 Plugin recommandationClosed   Amelia   Updated January 31, 2020 at 10:22am   2 Most recent comment from Aleksandar Vuković:Hi Jrm57Well, I wouldn't be able to recommend any plugins for that, but I do know that some of our customers use Form plugins (Gravity or Formidable) to acquire more data about their users. Perh ... Todd Pitcher PayPal "Waiting For Payment"Closed   Amelia   Updated January 30, 2020 at 3:04pm   4 Most recent comment from Aleksandar Vuković:Hi ToddI just tested your website with Sandbox credentials, and it worked flawlessly:You can see the appointment has been paid for with PayPal:Please note, though, that you can't test Sandbox Pay ... Brendan Paypal Payment on MobileClosed   Amelia   Updated January 30, 2020 at 2:24pm   4 Most recent comment from Aleksandar Vuković:Hello ToddCan you please tell me on which mobile device are you having this issue? Can you please tell me are you using some caching plugin? If the answer is yes, can you please try to clear server an ... Ben Amelia catalog not showingClosed   Amelia   Updated January 30, 2020 at 2:09pm   2 Most recent comment from Aleksandar Vuković:Hello BenI just checked your page, and it looks fine to me.I believe they are using Safari? Can you ask them to try on Chrome? It shouldn't make a difference, but it'd be a good start if ... Benjamin Thomas Display Calendar - First StepClosed   Amelia   Updated January 30, 2020 at 1:07pm   2 Most recent comment from [deleted]:Hello Benjamin Thomas, Thank you for your purchase!Unfortunately, there ins't an option in Amelia to show the calendar right away if you have more employees/services/locations. You need to clic ... Nick Rice Push NotificationsClosed   Amelia   Updated January 30, 2020 at 10:21am   2 Most recent comment from [deleted]:Hello Nick Rice, Unfortunately, there isn't an option for push notifications in Amelia with its current built-in features. There are only SMS and email notifications. You can check out the web ...