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Public Tickets

Shane Overbaugh File Attachments to formsClosed   Amelia   Updated January 30, 2020 at 9:31am   3 Most recent comment from [deleted]:Hello Shane Overbaugh, Thank you for your purchase and for the kind words We are glad to hear that you like Amelia! Glad to hear that you found the answer to your question! Yes, this can be achieve ... Jrm57 Translation savingClosed   Amelia   Updated January 30, 2020 at 8:40am   6 Most recent comment from Jrm57:Hey Alhanouf, it was my previous method but everything was delete after the next update. You did it and already have updated it ? And everything stay ? Bernd Content Security Policy - issueClosed   Amelia   Updated January 29, 2020 at 3:55pm   8 Most recent comment from Aleksandar Vuković:Hi again BerndWe couldn't see these notices through Chrome, but only through Firefox.And this is not happening on other websites that have Amelia. I checked around 5 sites, and the screenshot is ... Anupa Panjabi I need help to use thisClosed   Amelia   Updated January 29, 2020 at 3:35pm   2 Most recent comment from Aleksandar Vuković:Hello AnupaThank you for your purchase, and I'm sorry to hear you've had trouble contacting us.I can only see the two tickets you opened here (this one 5 hours ago, and another one opened 2 ... leoleukam RefundClosed   Amelia   Updated January 29, 2020 at 2:34pm   2 Most recent comment from [deleted]:Hello leoleukam,  I responded to your other ticket please check it out.  As I said, in order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you rece ... Karen Allen Event NotificationsClosed   Amelia   Updated January 29, 2020 at 12:13pm   2 Most recent comment from Aleksandar Vuković:Hello KarenThank you for your kind words.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can use the event reminder e- ... Sergio Jacome No multiple users at the same timeClosed   Amelia   Updated January 29, 2020 at 11:09am   2 Most recent comment from [deleted]:Hello Sergio Jacome, Since this appointment is already created in the list you can't create a new appointment at the same time for the other customers, you just need to find that appointment (t ... mathias borgen Amelia / Crocoblock (jetblocks) not workingClosed   Amelia   Updated January 29, 2020 at 10:32am   4 Most recent comment from [deleted]:Hello mathias borgen, The script should be added to this file at the end, and the file is located in ../wp-content/mu-plugins folder. If you don't have this file or don't want to edit it yo ... Ivan Andazola WebhookClosed   Amelia   Updated January 31, 2020 at 11:43am   5 Most recent comment from Aleksandar Vuković:Hi IvanSorry for the late response. Unfortunately, what you're asking for is not possible with the plugin's built in features.However, our development team sees it as a good suggestion, and ... Jenny-Paola Tillus Change redirect UrlClosed   Amelia   Updated January 28, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello Jenny-PaolaSure, you can change the redirection URL after each appointment in Amelia's General Settings: morgan Event shortcodeClosed   Amelia   Updated January 28, 2020 at 10:49am   4 Most recent comment from [deleted]:Hello Morgan, You are welcome! I will add your feature request to our list so it can be considered for implementation in the future. For now, you would need to add one more tag to all of the events ... fabloria Notifications IssueClosed   Amelia   Updated January 28, 2020 at 8:54am   3 Most recent comment from [deleted]:Hello fabloria, Since this is working on our test website with the latest version, could you please tell me in more details your configuration for the notifications and for the services so we can tr ... shannel Difficulty with downloadingClosed   Amelia   Updated January 27, 2020 at 3:13pm   10 Most recent comment from Aleksandar Vuković:I agree with you, shannelIt's an issue I forwarded to our development team a couple of times, and hopefully they'll implement it soon.Since you asked here for a refund request before 15 d ... lfu0327 Customize filedClosed   Amelia   Updated January 27, 2020 at 1:51pm   2 Most recent comment from Aleksandar Vuković:Hi again lfu03272. To set phone to be a mandatory field, please go into General settings of Amelia, and enable this slider:1. Both Name and Username are mandatory fields, and there are no settings wit ... Tina lindstrøm error messageClosed   Amelia   Updated January 27, 2020 at 12:33pm   2 Most recent comment from Aleksandar Vuković:Hello TinaThank you for your purchase.You can download the Change Table Prefix plugin, which can easily lower the number of characters in the database's prefix. Just set that below 16 character ...