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Public Tickets

Chantal Edouard-Betsy Remove Google Meet info from calendar bookingClosed   Amelia   Updated July 14, 2020 at 8:33am   2 Most recent comment from [deleted]:Hello Chantal, Unfortunately, it isn't possible to remove the Google meet link from Amelia, as it is sent in the Google invite by default since they implemented that feature in Google. If you ... SocialSquared Forgot Password Front-End LoginClosed   Amelia   Updated July 13, 2020 at 7:23pm   4 Most recent comment from Aleksandar Vuković:Hello MeindertThis issue is from May, and it has been fixed since then.Please update the plugin to the latest version, and it would work fine.Please download the full version from the email you rec ... dpmeneghetti Customer's addressClosed   Amelia   Updated July 13, 2020 at 7:05pm   3 Most recent comment from dpmeneghetti:Tks, AleksandarYou can close this ticket! Wilfred Plugin version updateClosed   Amelia   Updated July 13, 2020 at 4:36pm   2 Most recent comment from [deleted]:Hello Wilfred, Please follow these instructions to update Amelia manually (when you search the Plugins on the WP Plugins page there is the Lite version of Amelia and that one is the version 1.0.18. Th ... Oskar Lima Hide unavailable optionsClosed   Amelia   Updated July 13, 2020 at 4:33pm   2 Most recent comment from [deleted]:Hello Oskar, I will add that as a feature request to our list - so employees can see only their services there, so it can be considered for implementation in the future. At the moment, there isn' ... Chantal Edouard-Betsy Zoom Integration Individual MeetingsClosed   Amelia   Updated July 13, 2020 at 2:52pm   2 Most recent comment from Aleksandar Vuković:Hello ChantalIf your event is hosted via Zoom, and it accepts more than one user, the same link will be generated for all users, since it is a group call.If you're working with services, or your ... lujeffcoat ShortcodesClosed   Amelia   Updated July 13, 2020 at 2:43pm   2 Most recent comment from Aleksandar Vuković:Hello lujeffcoatYou can set the number in Amelia's general settings. Just change the "Default items per page" to "3", and it will be applied to events page. Wim Brinkers Amelia Paypal connectionClosed   Amelia   Updated July 13, 2020 at 1:28pm   11 Most recent comment from [deleted]:Hello Phill, Please open a new ticket for any issues/questions you might have in the future and we will gladly help. Thank you!The instructions in our documentation are for Sandbox, but it is the sa ... Chantal Edouard-Betsy "Bring anyone with you" Contact Details & Calendar InvitationClosed   Amelia   Updated July 13, 2020 at 1:24pm   2 Most recent comment from [deleted]:Hello Chantal, Only information of the customer that books an appointment is collected in the case the option "Bring Anyone With You" is used in Amelia, so there isn't a possibility for the peop ... Charlotte Page reloads when engaging with amelia booking systemClosed   Amelia   Updated July 13, 2020 at 12:44pm   9 Most recent comment from [deleted]:You are welcome, Charlotte One of my colleagues responded to the other ticket you opened regarding that matter, so please check it out. You can use different shortcodes on your pages, and you will fin ... Christian Lara update to 2.8Closed   Amelia   Updated July 13, 2020 at 12:27pm   2 Most recent comment from [deleted]:Hello Christian Lara, Please follow these instructions to update Amelia manually:1) Download the zip from our store 2) Use FTP to open /yourwordpressfolder/wp-content/plugins 3) Delete existing amel ... Ian Event Booking - Restricting the Number of PersonsClosed   Amelia   Updated July 13, 2020 at 12:26pm   6 Most recent comment from Aleksandar Vuković:Hello RhondaWe would need the URL of the booking page, so we can find the correct CSS selector that's needed to hide that.If you're not comfortable leaving the URL in someone else's tic ... Imbang Rahardja User InformationClosed   Amelia   Updated July 13, 2020 at 12:01pm   2 Most recent comment from Aleksandar Vuković:Hello Imbang RahardjaThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.When creating an employee ... Marie Rosalie Payment settingsClosed   Amelia   Updated July 13, 2020 at 11:52am   2 Most recent comment from Aleksandar Vuković:Hello MarieI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Your customers use their live cards for payments, and they are ... Tom CutomsClosed   Amelia   Updated July 13, 2020 at 11:49am   6 Most recent comment from Aleksandar Vuković:Hello TomYes, all employees need to have an account, and they need to be connected through their Employee profile in Amelia:To connect each employee with different zoom user, you need to log into the ...