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Public Tickets

Leonard Zakoor Why do users have to login twice?Closed   Amelia   Updated July 16, 2020 at 9:20am   12 Most recent comment from [deleted]:Hello there, That connection is made and requested - Amelia Employee WP user - because of the correct access and permissions to the panel (or the back-end of WP). So, if there isn't this connec ... Susan Warren Booking multiple groups for one time slotClosed   Amelia   Updated July 16, 2020 at 9:02am   6 Most recent comment from [deleted]:Hello Susan, Could you please tell me have you set this to true  "openedBookingAfterMin": trueand enabled the Minimum setting in Amelia -> Appointments -> Setting? And people can book for less tha ... Nintrara Übersichtlicher Online-Kalender zur einfachen Termin verwaltungClosed   Amelia   Updated July 16, 2020 at 8:56am   2 Most recent comment from Aleksandar Vuković:Hello Nintrara startsPlease note that the only supported language is English, so please translate your future responses.I don't understand what I'm being offered as a translation by Google ... Maui Price tagClosed   Amelia   Updated July 16, 2020 at 8:24am   8 Most recent comment from [deleted]:You are welcome, Maui.Please do and let me know if it helped! If you have any other questions or concerns feel free to open a new ticket and we will gladly help. charlie Admin visibility of available appointmentsClosed   Amelia   Updated July 16, 2020 at 8:16am   4 Most recent comment from [deleted]:You are welcome, Charlie. Unfortunately, such customization isn't covered by our support, and our developers won't have time for any customization in the near future. If you want you can t ... Incomia di Durso Daniele Customer PanelClosed   Amelia   Updated July 16, 2020 at 8:05am   2 Most recent comment from [deleted]:Hello Incomia di Durso Daniele,Thank you for your purchase. Yes, you have an older version of Amelia and this is why you can't see these features as they were added after that version. Please upd ... Mat Event notifications, staffClosed   Amelia   Updated July 16, 2020 at 7:32am   4 Most recent comment from Aleksandar Vuković:Hi MatSure, I will forward that to our development team.You can also add it as a feature request on this page. Steve Debugging Issue presistsClosed   Amelia   Updated July 15, 2020 at 5:07pm   4 Most recent comment from [deleted]:You are welcome, Steve. We are sorry to hear that you don't find Amelia suitable for your business.  In order to request a refund, you need to login to http://store.tms-plugins.com/ with the ... Cynthia Customizing Google Calendar entries when an appointment is madeClosed   Amelia   Updated July 15, 2020 at 4:52pm   3 Most recent comment from [deleted]:Hello Cynthia,Glad to see you managed to find a solution for removing the Google meet link from the Google calendar invites. Thank you for letting us know. For any information about appointments in Am ... Scott McCarthy Client NameClosed   Amelia   Updated July 15, 2020 at 4:39pm   4 Most recent comment from [deleted]:Hello Scott, Glad to see the concern is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Anne-Loes Event showing on page, but not in dashboardClosed   Amelia   Updated July 15, 2020 at 2:35pm   7 Most recent comment from Aleksandar Vuković:Hi again Anne-LoesProbably there's an issue somewhere in the database, but I can't say for sure until I take a look.Please provide me the credentials for that account which is facing this i ... Phill Naylor Working HoursClosed   Amelia   Updated July 15, 2020 at 1:35pm   2 Most recent comment from [deleted]:Hello Phill, Could you please check if you have set your City timezone in your WordPress GEneral Settings? As this timezone setting applies to Amelia as well, so there can be a mismatch in the time s ... Jessie Block second registration under the same name and emailClosed   Amelia   Updated July 15, 2020 at 1:25pm   2 Most recent comment from Aleksandar Vuković:Hello JessieThank you for your purchase.I'm sorry, but no. Unfortunately, you cannot limit your customers like that.You can try a workaround, though. If your customers are interested in a free le ... sophie gagne TranslationClosed   Amelia   Updated July 15, 2020 at 1:15pm   2 Most recent comment from Aleksandar Vuković:Hello sophieThe plugin can't be offered in more than one language. Amelia takes your WordPress' language settings, and it is displaying the plugin in that language.Multi-lingual plugins, lik ... Juan How to assign multiple locations/sites to the same employeeClosed   Amelia   Updated July 15, 2020 at 1:12pm   2 Most recent comment from Aleksandar Vuković:Hello JuanEmployee can only work on one location at the time. You can assign the employee to multiple locations only per time period. For example:Employee 1 works on Location 1 from 09:00 - 10:00Emplo ...