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Public Tickets

NICOLE ORISICH plugin installClosed   Amelia   Updated September 23, 2019 at 10:06am   2 Most recent comment from [deleted]:Hello Nicole, Thank you for your purchase!No, the fact that you are in development mode shouldn't make any issues. Could you please tell me have you followed the steps from the Quickstart guide ... William Forrest Setting up SettingsClosed   Amelia   Updated September 23, 2019 at 9:57am   4 Most recent comment from Aleksandar Vuković:Hello again William.You mean the address in Company Settings?If that's what you're talking about, it is a bug, and it shouldn't be connected to Google Maps here. I have forwarded this t ... Joshua Wilson Customizing colorsClosed   Amelia   Updated September 23, 2019 at 9:08am   2 Most recent comment from Miloš Jovanović:Hi Joshua,Thank you for your purchase.Can you please tell me do you maybe have some cache on your site that may cause this issue on desktop version.As for the google calendar, once the employee is co ... Raul Colon Does Not Update in MultisiteClosed   Amelia   Updated September 23, 2019 at 7:44am   6 Most recent comment from Miloš Jovanović:Hi Raú,Sorry for late response, we are not working on weekends.There is some issue with the multi sites that we are looking to fix.In the meantime you can manually update the plugin by following thi ... Ryan Jensen Duplicating eventsClosed   Amelia   Updated September 21, 2019 at 10:43am   3 Most recent comment from mdraper:I second that feature request.  I'd love to use your plugin for events, but at the moment the free Booking Activities plugin is much easier to use: set up the event once and drag it on to the c ... JEEVAN ANANDASAKARAN Cannot add employee wordpress userClosed   Amelia   Updated September 20, 2019 at 1:22pm   2 Most recent comment from Aleksandar Vuković:Hello JEEVAN ANANDASAKARAN.Thank you for your purchase.Please note that the WordPress user needs to have one of Amelia's user roles for you to be able to add them in the Employee's section. ... Daniel Stachurski moving to other domainClosed   Amelia   Updated September 20, 2019 at 11:47am   6 Most recent comment from Aleksandar Vuković:Hello Daniel.The license has been deactivated. You should be able to activate it now, on your new domain.Kind regards. Jan Paulfranz Calender not loaded (if not logged in)Closed   Amelia   Updated September 20, 2019 at 11:01am   2 Most recent comment from [deleted]:Hello Jan, I see that our customer support agent has replied to your first ticket, so you can continue the communication there. Hopefully your issue will be resolved as soon as possible. If you h ... jensadvicemedia Maximum number of persons when booking eventClosed   Amelia   Updated September 20, 2019 at 9:29am   2 Most recent comment from Aleksandar Vuković:Hello jensadvicemedia.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you set the maximum capacity of an event, anyone ... kb12321 scheduleClosed   Amelia   Updated September 20, 2019 at 8:30am   4 Most recent comment from [deleted]:Hello kbbridal,  You are welcome!You should just copy the following custom CSS code to the page where you want to hide the employee details:   #am-confirm-booking > div:nth-child(1) > form > div. ... Jejuan Trouble having correct work hours displayed on siteClosed   Amelia   Updated September 20, 2019 at 8:00am   2 Most recent comment from Aleksandar Vuković:Hello JejuanThank you for your purchase.If I'm not mistaken, you set up Comany's working hours in main settings of Amelia, but probably missed the working hours of the employee assigned to t ... Taylor Morrison Adding attendees to event/couponClosed   Amelia   Updated September 20, 2019 at 7:45am   4 Most recent comment from [deleted]:Hello Taylor, Well, if that is working for youBut, yes, it seems like a lot of work. One of our users said they are using WooCommerce coupons , if you have this integration and you are working with ... Jaap Bijl EventsClosed   Amelia   Updated September 19, 2019 at 12:29pm   3 Most recent comment from Aleksandar Vuković:Hello again Jaap Bijl.Again, sorry for the late response.Our company's working hours are Mon - Fri from 09:00 - 17:00, but we have a large amount of tickets coming in, so response times are a bit ... raymond0000 Clark custom emails per serviceClosed   Amelia   Updated September 19, 2019 at 9:42am   2 Most recent comment from Miloš Jovanović:Hi raymond0000,Thank you for your purchase.Sorry to disappoint you but unfortunately emails per service is something that is not possible to achieve at the moment.Those settings are global based on t ... kb12321 wordpress modalClosed   Amelia   Updated September 19, 2019 at 9:08am   4 Most recent comment from Miloš Jovanović:HI kbbridal, OK , if you have any more questions feel free to open a new ticket, we will gladly help.Best regards.