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Public Tickets

lawmotorsports Admin CalendarClosed   Amelia   Updated June 1, 2020 at 3:22pm   2 Most recent comment from [deleted]:Hello lawmotorsports,Apologies for replying late, we are not working on weekends.There isn't a possibility to show events created in Google in the Calendar in Amelia -> Calendars. The appointm ... Javier Employee availability affects event availability?Closed   Amelia   Updated June 1, 2020 at 3:12pm   2 Most recent comment from [deleted]:Hello Javier, Apologies for replying late, we are not working on weekends.Yes, you are correct, the availability of the service depend on the availability of the employee to whom it is assigned to.  ... Warawut Phinrujirut Fitness, HealthClosed   Amelia   Updated June 1, 2020 at 2:20pm   2 Most recent comment from Aleksandar Vuković:Hello WarawutThank you for your purchase and sorry for the inconvenience.There could be a few reasons why you're getting this error, but I can't tell you what it is without taking a look.Ple ... Nico Morgan Confusion over capacityClosed   Amelia   Updated June 1, 2020 at 2:02pm   2 Most recent comment from Aleksandar Vuković:Hello NicoService is what defines the available capacity, so if you set the max capacity to be 4, it will be 4.Now, if you go to Appointment settings, and set it up like this:multiple customers will b ... Teba Orueta Merging duplicate customer infoClosed   Amelia   Updated June 1, 2020 at 1:29pm   2 Most recent comment from [deleted]:Hello Teba Orueta, Thank you for your purchase and apologies for replying late, we are not working on weekends.1) Unfortunately, this can't be done in Amelia with its current built-in features. ... Javier doble space in emailsClosed   Amelia   Updated June 1, 2020 at 12:33pm   4 Most recent comment from [deleted]:You are welcome, Javier. It won't be deleted when you update the plugin, as it is saved in the database - the settings there are saved when you update Amelia. If you have any other questions or ... lawmotorsports 12 Hour FormatClosed   Amelia   Updated June 1, 2020 at 12:29pm   5 Most recent comment from [deleted]:Hello lawmotorsports and Nadine,Apologies for replying late, we are not working on weekends.No, that is not a bug. The time format for the Employees' Work hours in the back-end can't be sh ... Claire Appointment BookingsClosed   Amelia   Updated June 1, 2020 at 12:23pm   8 Most recent comment from [deleted]:Hello Claire, We processed your refund today, and the refund needs to go through our sales provider, Paddle, as well, as they will return the amount you paid to the account you used for purchasing ... Roi Azarya rtl design issuesClosed   Amelia   Updated June 1, 2020 at 12:21pm   7 Most recent comment from [deleted]:Hello Roi, You are welcome. That is the behavior of Amelia when you don't have any services or employees created in Amelia there is the endless loading. That can't be changed with the A ... Javier Identify product ticket in tickets listClosed   Amelia   Updated June 1, 2020 at 12:17pm   2 Most recent comment from Aleksandar Vuković:Hello JavierThank you for your suggestion, but Ticksy is just a support platform we use - it's not our platform so we cannot change anything within it.As a support agent who deals with hundreds o ... Yiannis Search Results CustomizationClosed   Amelia   Updated June 1, 2020 at 12:09pm   2 Most recent comment from Aleksandar Vuković:Hello Yiannis1. Service descriptions are only visible with [ameliacatalog] shortcode at the moment, so you would need to change the way your services are displayed on front-end, if you need the servic ... Jonathan Force select employeeClosed   Amelia   Updated June 1, 2020 at 11:22am   2 Most recent comment from Aleksandar Vuković:Hello JonathanSomething like this is not possible if you use regular [ameliabooking] or [ameliacatalog] shortcodes.You could, however, create a page where your customers can choose the employee.For ex ... Jonathan Custom appointmentsClosed   Amelia   Updated June 1, 2020 at 11:16am   2 Most recent comment from Aleksandar Vuković:Hello JonathanAppointment duration is set when you configure the Service, so one service can only last 20 minutes, or 40 minutes.You can create 3 different services:1. That lasts 20 minutes2. That la ... Rodrigo Unwanted goup appoinmentClosed   Amelia   Updated June 1, 2020 at 10:49am   4 Most recent comment from Aleksandar Vuković:You're welcome RodrigoGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Deepak Rawat Paypal payment setupClosed   Amelia   Updated June 1, 2020 at 10:12am   2 Most recent comment from Aleksandar Vuković:Hello DeepakThere are no complicated steps here.Go to https://developer.paypal.com/developer/accountStatus/,On the left in the “Dashboard” menu click on “My Apps & Credentials”,In the “REST ...