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Public Tickets

migsdesign SetupClosed   Amelia   Updated September 30, 2019 at 9:46am   2 Most recent comment from Aleksandar Vuković:Hello migsdesignThank you for your purchase.Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that. The Lite version needs to be deactivated/deleted, and ... Rui Duarte Waiting listClosed   Amelia   Updated September 30, 2019 at 9:44am   2 Most recent comment from Aleksandar Vuković:Hello Rui.Thank you for your purchase.This feature is planned, yes. However, it isn't likely that it will be implemented soon. Q2 next year would be a good guess, but I cannot guarantee it.Best ... Tristan Mobile scrollClosed   Amelia   Updated September 30, 2019 at 9:33am   9 Most recent comment from [deleted]:Hello Tristan, Sorry for the inconvenience and apologies for replying late, we are not working on weekends. We are working on a new customize page which will be implemented in one of our future r ... Susanna Townsend Custom Fields in notificationsClosed   Amelia   Updated September 30, 2019 at 8:21am   4 Most recent comment from Miloš Jovanović:HI Susanna, Here is the link where you can find more information. You will see in the image and find more information. Each notification is enabled by default and it is possible to disable notificati ... Jessie Brebner TImezonesClosed   Amelia   Updated September 30, 2019 at 6:15am   8 Most recent comment from Aleksandar Vuković:Hello again Jessie.Just to let you know our developers are working on this issue. They, unfortunately, don't believe they will be able to resolve it before the next update (2, 3 weeks).Sorry for ... d3lerium CouponsClosed   Amelia   Updated September 27, 2019 at 1:47pm   2 Most recent comment from Aleksandar Vuković:Hello d3lerium.Thank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It would be a good upgrade, tho ... Matthew Amelia BookingClosed   Amelia   Updated September 27, 2019 at 11:03am   12 Most recent comment from Miloš Jovanović:HI Matthew, I will check with my sales team if this is possible to bypass our refund policy. Best regards. Jesi Cason Rescheduling as a clientClosed   Amelia   Updated September 27, 2019 at 8:14am   11 Most recent comment from [deleted]:Hello Jesi, We have had some requests for hiding some parts but only on the front-end, and since this option Need help? is in the back-end, besides the custom CSS, you would need to install a plugin ... Daniel Stachurski polish translationClosed   Amelia   Updated September 26, 2019 at 2:50pm   4 Most recent comment from Aleksandar Vuković:Hey Daniel.That's great news! We really appreciate it.You can send it to my e-mail address: [email protected] and we'll add it to our next update, after testing.Thanks a ... kb12321 notificationsClosed   Amelia   Updated September 26, 2019 at 11:20am   4 Most recent comment from [deleted]:Great, glad to hear that you have fixed it You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help,  kb12321 calendar syncClosed   Amelia   Updated September 26, 2019 at 11:07am   8 Most recent comment from Miloš Jovanović:HI kb12321,1.Unfortunately that change will not be synced, you will need to manually change that appointment time in our plugin.2.Instead of backend, you can use the front end, same like customers ar ... Matthew Johnson Deposits or Payment GatewayClosed   Amelia   Updated September 26, 2019 at 10:39am   2 Most recent comment from [deleted]:Hello Matthew, Unfortunately deposit payments are not possible in Amelia with its current built-in features.We have this in our to-do list for the future releases, but we can't say when it will ... Sven Kersten Successful booking redirectionClosed   Amelia   Updated September 25, 2019 at 1:01pm   4 Most recent comment from [deleted]:Hello Sven,You are welcome.Yes, I see your point, customized notifications would be a nice touch But unfortunately this is not possible in Amelia, for now. I will write down the integration with Mai ... Kristen Error Message When Updating Woo MembershipsClosed   Amelia   Updated September 25, 2019 at 12:42pm   4 Most recent comment from [deleted]:Hello Kristen, Thanks for the credentials. Sorry it took a while to figure out whether the issue is connected to Amelia. But, we can't see any errors or issues with Amelia so Amelia is not ca ... Matthew Johnson Google Calendar Integration IssuesClosed   Amelia   Updated September 25, 2019 at 11:53am   5 Most recent comment from [deleted]:Hello Matthew, There shouldn't be any issue when deleting and adding the employee again. I checked this out now on our side and both of these ways work: connect/disconnect/connect again and crea ...