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Public Tickets

Mattias Wihlgaard Problem saving servicesClosed   Amelia   Updated March 9, 2020 at 12:06pm   4 Most recent comment from [deleted]:Hello Mattias, Great, glad to hear that the issue is gone!Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Nathan Hiemstra Appearance and files not loadingClosed   Amelia   Updated March 9, 2020 at 12:05pm   4 Most recent comment from [deleted]:Hello Nathan, It's OK, no worriesGlad to hear the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Loïc Maréchal Select input updateClosed   Amelia   Updated March 9, 2020 at 11:39am   4 Most recent comment from [deleted]:Hello Loïc Maréchal, Apologies for replying late, we are not working on weekends. Thank you for the screenshot. This is a bug in the system, the extra field should be refreshed when a service cho ... Joe Lyons Bulk OrderClosed   Amelia   Updated March 9, 2020 at 7:52am   4 Most recent comment from Aleksandar Vuković:Hi again JoeThat sounds good.Since the coupon is assigned only to "10 - 1Hr Sessions" service, you can place the placeholder to the "appointment approved" template. It will be sent only to the people ... Ishwar Suresh Customisation of coupons and multiple session bookingsClosed   Amelia   Updated March 6, 2020 at 12:33pm   2 Most recent comment from Aleksandar Vuković:Hello IshwarThank you for your purchase.Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-arou ... Flavio Bruns Emails getting to spam folderClosed   Amelia   Updated March 6, 2020 at 6:15am   2 Most recent comment from Aleksandar Vuković:Hello FlavioThank you for your purchase.I'm sorry, but there's nothing you can do from within the plugin to remedy this.Mailing providers simply handle emails coming from hosting providers ... Teresa Syms Recurring appointmentsClosed   Amelia   Updated March 5, 2020 at 11:03am   2 Most recent comment from [deleted]:Hello Teresa Syms, Thank you for your purchase. Unfortunately, recurring appointments in Amelia are not possible with its current built-in feature. Only one time slot/appointment at a time can be bo ... Kevin Tracy Start week on Sunday, not MondayClosed   Amelia   Updated March 5, 2020 at 9:05am   4 Most recent comment from [deleted]:You are welcome, Kevin. Glad I could help. If you have any  other questions or concerns feel free to open a new ticket and we will gladly help, Alex Office365 IntegrationClosed   Amelia   Updated March 4, 2020 at 10:46am   2 Most recent comment from [deleted]:Hello Alex, Thank you for your purchase. I am sorry that I have to disappoint you for this one but, unfortunately, Office 365 synchronization with Amelia will not be implemented soon. We do have i ... alfio Effective translationClosed   Amelia   Updated March 4, 2020 at 9:36am   2 Most recent comment from Aleksandar Vuković:Hello alfioI suppose Labels Settings are enabled in Amelia Settings. They override the .po files for Service and Employee strings.Please disable Labels Settings, and it should be resolved. Laura Moreno google calendar viewClosed   Amelia   Updated March 3, 2020 at 6:03pm   4 Most recent comment from Aleksandar Vuković:Hi again LauraYou're welcome. Sorry I couldn't provide a positive response.We're developing the plugin constantly, so I'm the future this too may be included. I have forwarded the ... tHOMAS booking optionClosed   Amelia   Updated March 3, 2020 at 12:58pm   2 Most recent comment from [deleted]:Hello Thomas, Thank you for your purchase. The work hours of the employees in Amelia are set weekly and for weeks in advance. Some of our users use the Special days option for this purpose - to set ... Sitely Email placeholder for chosen payment methodClosed   Amelia   Updated March 3, 2020 at 12:24pm   2 Most recent comment from [deleted]:Hello Sitely, Unfortunately, this isn't possible in Amelia with its current built-in features and it isn't planned for now as it haven't been requested by our users until now. But I w ... Manon change fontClosed   Amelia   Updated March 3, 2020 at 11:50am   4 Most recent comment from [deleted]:You are welcome, Manon. Great, glad to hear that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Christine Baker Marriage Changing available appointment from the default hoursClosed   Amelia   Updated March 3, 2020 at 10:27am   4 Most recent comment from [deleted]:Hello Christine, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and ...