As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Thomas Sudbury BookingClosed   Amelia   Updated September 21, 2020 at 7:54am   7 Most recent comment from Aleksandar Vuković:I'm glad to hear it's working fine now, ThomasAs for the work hours - if that works for you, no need to change it. You probably saw those hours offered to your customers if the default tim ... Sonia Congia troubles with appointments and google calendar syncClosed   Amelia   Updated September 21, 2020 at 7:48am   8 Most recent comment from Aleksandar Vuković:Hi again SoniaI haven't been experiencing issues like this when time zones are configured correctly, so in order to see what's wrong here, I'd need to take a look at your website and yo ... gestio Select maximum daysClosed   Amelia   Updated September 18, 2020 at 9:45pm   5 Most recent comment from gestio:Thanks for the reply. I hope that soon the option will be in a future update. mindingmymentalhealth Amelia BookingsClosed   Amelia   Updated September 18, 2020 at 1:37pm   2 Most recent comment from [deleted]:Hello,Thank you for reaching us out. I am Den and will be happy to help you out.I suppose that you are logged in and that your data is already saved in database, which is reason why your data in book ... Daniel Chye Restriction of Booking for more than onceClosed   Amelia   Updated September 18, 2020 at 11:12am   2 Most recent comment from Miloš Jovanović:Hi Daniel,Thank you for your purchase.At the moment we do not have that option in the plugin built-in feature. Mike Ronan Bolding font in calendarClosed   Amelia   Updated September 18, 2020 at 10:40am   6 Most recent comment from Aleksandar Vuković:You're welcome, MikeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Anthony Cornielus Jones Receipts for Event AttendeesClosed   Amelia   Updated September 18, 2020 at 10:02am   2 Most recent comment from Miloš Jovanović:HI Anthony,Thank you for your purchase.Unfortunately there is no placeholder that will display this in the notifications at the moment.But I can add your suggestion n our TODO list and hopefully we c ... Nicholas Bozzo Google CalendarClosed   Amelia   Updated September 18, 2020 at 9:48am   8 Most recent comment from Aleksandar Vuković:Hello again NicholasI can see that you created a busy calendar for [email protected] which is assigned to employee "Cracka Lack ($75/hr)". Since this calendar is synced only with that employ ... Valentin Pre-Fill PanelClosed   Amelia   Updated September 18, 2020 at 9:26am   2 Most recent comment from Miloš Jovanović:HI Valentin,Thank you for your purchase.Sorry but I did not understand what are you trying to achieve, can you please describe me more or send me some screenshots so I can give you my suggestion. Anthony Cornielus Jones Ability to Specify Costs and Ticket Count in Event Confirmation EmailClosed   Amelia   Updated September 18, 2020 at 8:18am   8 Most recent comment from Aleksandar Vuković:Great news, AnthonyThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Hotei Marketing Google CalendarClosed   Amelia   Updated September 18, 2020 at 8:15am   2 Most recent comment from Aleksandar Vuković:Hello HoteiThank you for your purchase.It seems like your redirect URI is not the same.To change the URI, you'll need to go into your database, but please be careful when you update the table, be ... Amy Raleigh Employee EmailClosed   Amelia   Updated September 18, 2020 at 7:38am   10 Most recent comment from Aleksandar Vuković:You're welcome, AmyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Douglas Elom Setting appointment start time from 9:30 am to 10:15 am for a duration of 45 minutes and then the same again every hourClosed   Amelia   Updated September 18, 2020 at 7:29am   5 Most recent comment from Aleksandar Vuković:Hi again DouglasLike I mentioned in my previous response - you need to configure the default time slot step, so creating a 20-minute service you would need to configure the time slot step to be a 5 ... Nishant Raj Local Time Zone issueClosed   Amelia   Updated September 17, 2020 at 1:28pm   2 Most recent comment from Aleksandar Vuković:Hello Nishant RajWell, if you changed your time zone to UTC+5:30 and you see 4:30PM changed to 01:00AM, the time difference checks out (I mean, adding 30 minutes of the time difference changes 00:3 ... Alvaro WebhooksClosed   Amelia   Updated September 17, 2020 at 1:21pm   2 Most recent comment from Aleksandar Vuković:Hello AlvaroWe don't have native integration with Hubspot, but you could use our web hooks.Actions can be triggered on “booking completed”, “booking canceled”, and “booking reschedule ...