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Public Tickets

donny satria handono keep errorClosed   Amelia   Updated June 26, 2020 at 2:26pm   2 Most recent comment from [deleted]:Hello donny satria handono,I've just replied to the other ticket that you have and the same applies for this issue, so please check it out and we will continue solving your issue there. Thank yo ... Cynthia Redirect RI stuck on staging site URLClosed   Amelia   Updated June 26, 2020 at 2:04pm   2 Most recent comment from Aleksandar Vuković:Hi CynthiaI will post what needs to be done here, in a public ticket, so hopefully it'll help others as well.To change the URI, you'll need to go into your database, but please be careful w ... lan Employee Register and Set from FrontendClosed   Amelia   Updated June 26, 2020 at 1:46pm   27 Most recent comment from [deleted]:Hello Ian, Thank you for the credentials.After investigation the developers found this: Regarding saving the Work Hours, that works but you need to delete cache afterwards in order to see this chan ... Beth Sanders Need to redirectClosed   Amelia   Updated June 26, 2020 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello BethYou can set the redirect URL in General settings of Amelia: Alexandre CAPPE TranslationClosed   Amelia   Updated June 26, 2020 at 12:35pm   2 Most recent comment from [deleted]:Hello Alexandre, They are in the .po files, but please check if you disabled Labels in Amelia -> Settings -> Labels. When the Labels are enabled the strings that you provide there for employee/s and ... Sarah Minor Fatal Error on my websiteClosed   Amelia   Updated June 26, 2020 at 12:02pm   2 Most recent comment from [deleted]:Hello Sarah Minor, The error that you have is because there is a conflict between Amelia and woo-mailerlite plugin, you can see this plugin as well in the error/screenshot you sent. Could you please ... Becca Can confirmation emails automatically link to files attached during booking?Closed   Amelia   Updated June 26, 2020 at 11:18am   2 Most recent comment from [deleted]:Hello Becca, Thank you for your purchase. You can add information from the custom fields to the email notifications using the placeholders,  but this isn't possible for the attachment custom ... Jacqueline Barrett Service not workingClosed   Amelia   Updated June 26, 2020 at 11:01am   2 Most recent comment from [deleted]:Hello Jacqueline Barrett, Thank you for your purchase. Could you please tell me what issue exactly do you have with Amelia so we can help out? Thank you.  Victor How to remove the blue circle with 3 letters inside ?Closed   Amelia   Updated June 26, 2020 at 10:09am   2 Most recent comment from [deleted]:Hello Victor, Thank you for your purchase.This can be hidden with adding custom CSS to the page where you have Amelia. Please try adding this format HTML to the page:  .am-category-services-thumbs ... Ricardo Export Employees en ServicesClosed   Amelia   Updated June 26, 2020 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello RicardoThere are no built-in functions to do that, but I suppose you would be able to export/import employees and customers if you copy the wp_amelia_users table from one site to another. It&# ... Aletta van Oostveen connecting Amelia with Google CalenderClosed   Amelia   Updated June 26, 2020 at 9:35am   5 Most recent comment from Aleksandar Vuković:Hi again AlettaI logged in, and saw that "Remove Google Calendar busy slots" wasn't enabled:I enabled it, and increased the maximum number of returned events to 1000, so now your busy events fro ... Roshan Sujeebun How to enable both woocommerce + onsite payment methodClosed   Amelia   Updated June 26, 2020 at 7:52am   4 Most recent comment from Aleksandar Vuković:Hi again RoshanYou can only go to the Appointment details (Edit appointment)/Payment/View Payment Details, and change it there:For example, you can see (before saving) that the appointment info change ... Roshan Sujeebun how to generate custom report based on custom fields that i have added for my servicesClosed   Amelia   Updated June 26, 2020 at 7:18am   4 Most recent comment from Aleksandar Vuković:Hi again RoshanUnfortunately the way it's exported can't be customized. I don't like how it looks either, but there's nothing I can do to help you out with this, I'm afraid.I ... Marloes Event front end css requestClosed   Amelia   Updated June 26, 2020 at 6:59am   6 Most recent comment from Aleksandar Vuković:You're welcome MarloesIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Marloes Buffer time before eventClosed   Amelia   Updated June 26, 2020 at 6:46am   4 Most recent comment from Aleksandar Vuković:You're welcome MarloesIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.