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Public Tickets

Alexandre CAPPE No notifications for customersClosed   Amelia   Updated June 24, 2020 at 3:13pm   13 Most recent comment from [deleted]:You are welcome, Alexandre. Glad to see that the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Alexandre CAPPE Slim Application Error CRON notificationsClosed   Amelia   Updated June 24, 2020 at 2:50pm   8 Most recent comment from [deleted]:You are welcome. Glad to see that. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Jon Stocco image sizeClosed   Amelia   Updated June 24, 2020 at 1:30pm   2 Most recent comment from Aleksandar Vuković:Hello JonThere are no recommended sizes. Amelia uses your WordPress' Media Library, so whatever your WordPress is configured for, goes.The plugin will create thumbnails from uploaded images. Pedro Molina Changing working hours on calendarClosed   Amelia   Updated June 24, 2020 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hello PedroThank you for your purchase.If you first created an employee, and then changed the Global working hours, they won't be applied to employee's working hours. Can you please go to y ... Joseph Leodan Bada WP Action HooksClosed   Amelia   Updated June 24, 2020 at 12:28pm   2 Most recent comment from [deleted]:Hello Joseph Leodan Bada , Thank you for your purchase. Unfortunately, there are no action/filter hooks in Amelia with its current built-in features. There is only the Webhooks feature, that ca ... Christian Lara Customize Password front endClosed   Amelia   Updated June 24, 2020 at 12:20pm   2 Most recent comment from Aleksandar Vuković:Hello ChristianIf you don't want your customers to log into WordPress back-end, you can disable "Automatically create Amelia Customer user" in Amelia Settings/Roles Settings/Customer, but enable� ... Marisa Schulz Backend DisplayClosed   Amelia   Updated June 24, 2020 at 11:57am   4 Most recent comment from [deleted]:You are welcome, Marisa. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Ashin Iqbal Can't find Customer Panel PasswordClosed   Amelia   Updated June 24, 2020 at 11:42am   2 Most recent comment from [deleted]:Hi Ashin Iqbal,Thank you for your inquiry.In order for customer to receive a link where he will be able to setup his password you need to add %customer_panel_url%  placeholder in notifications. In t ... Jean-Sebastien Improvement requestClosed   Amelia   Updated June 24, 2020 at 11:12am   2 Most recent comment from [deleted]:Hi Jean-Sebastien,Thank you for contacting us.If I understood right you need option on the front-end to show places that are left for the appointment? Usually if you use 'Bringing anyone with you ... John-Lloyd Hamlet Error purchasing with PaypalClosed   Amelia   Updated June 24, 2020 at 10:51am   6 Most recent comment from Aleksandar Vuković:You're welcome John-LloydIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jack A feature of AmeliaClosed   Amelia   Updated June 24, 2020 at 10:45am   20 Most recent comment from Aleksandar Vuković:Hi JackI agree with you, but unfortunately there's no way to delete tickets. I will close it, and if you need any further assistance please open a new one. Hac Employees are only available for back-end bookingClosed   Amelia   Updated June 24, 2020 at 10:35am   2 Most recent comment from [deleted]:Hello Hac, Unfortunately, there isn't such option for employees in Amelia with its current built-in features. You can only have separate services that will be assigned to this employee only and ... Alexandre CAPPE Service missing since updateClosed   Amelia   Updated June 24, 2020 at 9:02am   8 Most recent comment from [deleted]:That user was probably added a customer or an employee user role, maybe in the testing process you booked appointments while logged in, or similar. You can access your database and check the roles tha ... Marie helene Archambault TranslationClosed   Amelia   Updated June 24, 2020 at 8:51am   4 Most recent comment from [deleted]:Hello Marie, Could you please tell me have you replaced the .po and .mo files in Amelia with your translations? If yes, please deactivate and activate Amelia and let me know if this helped. There is ... Alexandre CAPPE Customer does not appear in the listClosed   Amelia   Updated June 24, 2020 at 8:38am   4 Most recent comment from [deleted]:Hello Alexandre, Thank you for the credentials. I've just replied to your other ticket so please check it out, this issue should be solved with the solution provided there, as well. If you ha ...