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Public Tickets

Aseem Sharda Amelia CustomizationClosed   Amelia   Updated April 13, 2020 at 12:02pm   2 Most recent comment from [deleted]:Hello Aseem Sharda,  Thank you for your purchase and apologies for replying a bit later, we are not working on weekends. Unfortunately, there isn't a possibility to skip the Time Slot option in ... Davide Tantillo Add hours and services in Employee>Days Off tabClosed   Amelia   Updated April 13, 2020 at 10:42am   4 Most recent comment from [deleted]:Hello Davide, Apologies for replying a bit later, we are not working on weekends. Glad to hear that! You are welcome. The Special days feature is explained in the documentation on the Employees pag ... Leah Enable Customer Pane;Closed   Amelia   Updated April 13, 2020 at 8:39am   2 Most recent comment from [deleted]:Hello Leah, Apologies for replying late, we are not working on weekends. The Customer Panel features was added in version 2.4 of Amelia, so you probably have some later version of the plugin. Please ... Tiffany Paige PayPal interagationClosed   Amelia   Updated April 13, 2020 at 8:15am   4 Most recent comment from [deleted]:You are welcome, Tiffany. Glad to see the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. W Correct IP Address Not Picking UpClosed   Amelia   Updated April 13, 2020 at 8:03am   4 Most recent comment from Aleksandar Vuković:Hi again WaseemI can confirm it's not working for me either, it's selecting South Africa regardless if I enable VPN or not.Can you confirm this is how General Settings are configured?If ye ... Heinz Robert Employees frontend?Closed   Amelia   Updated April 13, 2020 at 7:11am   4 Most recent comment from Aleksandar Vuković:Hi again HeinzWell, I'll definitely forward that to our development team as a feature suggestion for future development.Hopefully they'll be able to add that. Kal Google Calendar Entry QueryClosed   Amelia   Updated April 10, 2020 at 4:26pm   2 Most recent comment from [deleted]:Hello Kal, This ticket was assigned to me, so I will help out. If the employee has connected to Google calendar in Amelia and if they create an event in their Google calendar with status Busy, and ... Jesse Lavender Multiple AppointmentsClosed   Amelia   Updated April 10, 2020 at 4:17pm   6 Most recent comment from [deleted]:Hello Jesse, You are welcome. Sorry for the misunderstanding. I see, you can achieve that if you disable the option Allow booking below minimum capacity in Amelia -> Settings -> Appointments, as ... Sampath Shenoy Event FunctionalityClosed   Amelia   Updated April 10, 2020 at 1:52pm   4 Most recent comment from Aleksandar Vuković:Good news, SampathThanks for letting me know. Emily Davis CouponsClosed   Amelia   Updated April 10, 2020 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello EmilyThank you for your purchase.You can create a coupon and define after how many bookings the notification with the coupon will be sent to the customer: You would need to add the %coupon_1% p ... irsllc0621 Moore Viewing AttendeesClosed   Amelia   Updated April 10, 2020 at 12:26pm   12 Most recent comment from Aleksandar Vuković:Hi guys.I'm not sure how exactly this issue occurs, since I personally tried removing attendees from events to replicate this issue, but I couldn't.The plugin does allow you to delete them, ... Heinz Robert Strange mobile behaviour for [ameliasearch]Closed   Amelia   Updated April 10, 2020 at 12:14pm   6 Most recent comment from [deleted]:Hello Heinz, Yes, that is the view on smaller screens. Unfortunately, they can't change that now, but we will consider applying some changes to that view in the future releases. If you have an ... MIKE GAS Catalog not displayedClosed   Amelia   Updated April 10, 2020 at 10:04am   13 Most recent comment from [deleted]:Hello MIKE GAS , Thank you. The refund process usually takes 5-7 days as it needs to go through our sales provider, Paddle. There is probably more traffic there these days, so please be patient i ... Marie Rosalie Shortcode NOT WORKING!Closed   Amelia   Updated April 10, 2020 at 10:02am   2 Most recent comment from [deleted]:Hello Marie Rosalie,Glad to see the issue is gone! Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Amol File attachment to formClosed   Amelia   Updated April 10, 2020 at 8:33am   4 Most recent comment from [deleted]:You are welcome, Amol.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.