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Public Tickets

Javier Rico Martin NO FUNCIONA PLUGINClosed   Amelia   Updated April 29, 2020 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello JavierThank you for your purchase, and sorry for the inconvenience.Can you please use English in the tickets, as none of us speak Spanish.I can't say what caused the issue until I take a l ... Alessandro Guerci Info calendar view on mobileClosed   Amelia   Updated April 29, 2020 at 1:03pm   2 Most recent comment from [deleted]:Hello Alessandro, We are not currently working on the calendar view/experience on mobile phones for Amelia, and we don't have that planned in the near future. We have a plan and will work on a ... Enzo Amelia not savingClosed   Amelia   Updated April 29, 2020 at 12:13pm   4 Most recent comment from [deleted]:Hello Z3NO, You are welcome. Glad to see the issues are gone! Thanks for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Jop Setup SMTP Email NotificationClosed   Amelia   Updated April 29, 2020 at 10:00am   2 Most recent comment from Aleksandar Vuković:Hello JopIt's as simple as this - if one SMTP settings work, all should work. And if they don't work, Amelia is not to blame, since it is proven that it works with another SMTP settings.Perh ... Ian Bowden Appointment cancels and reschedulesClosed   Amelia   Updated April 29, 2020 at 9:34am   4 Most recent comment from Aleksandar Vuković:Hi again IanWell, you can split your employee's working hours into periods. So when you go to Employees, and select an employee, go to his(hers) working hours and remove the working hours for one ... 430designs Front-end for employeesClosed   Amelia   Updated April 29, 2020 at 9:08am   4 Most recent comment from [deleted]:Unfortunately, that is not possible. But we are currently working on this feature, and it should be released soon.  martingembege Double booking on same locationClosed   Amelia   Updated April 29, 2020 at 7:08am   3 Most recent comment from Aleksandar Vuković:Hello martingembege, hello TristanThank you for your purchase.Unfortunately, at the moment there is no way to set a limit per location. Our developers are working on this, but I can't tell you ... Vidyadasa booking multiple customersClosed   Amelia   Updated April 29, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello VidyadasaThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can add a custom field in t ... emulder Remove country code from the notification emails?Closed   Amelia   Updated April 28, 2020 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello emulderThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.The phone # is saved in the datab ... Liam Date of birthClosed   Amelia   Updated April 28, 2020 at 12:12pm   4 Most recent comment from Aleksandar Vuković:Agreed, LiamAgain, thank you for filling in the survey Liam Customerpanel appointment date rangeClosed   Amelia   Updated April 28, 2020 at 12:11pm   4 Most recent comment from Aleksandar Vuković:Thank you, LiamIf you need some further assistance with the plugin, please feel free to ask. manuel evangelista work hoursClosed   Amelia   Updated April 28, 2020 at 11:23am   2 Most recent comment from Aleksandar Vuković:Hello Manuel.Thank you for your purchase.Issues with loading are usually connected to a conflict with some other plugin or the theme you have installed. If none of those are causing the conflict, and ... Schreurs Philippe HowtoClosed   Amelia   Updated April 27, 2020 at 2:23pm   2 Most recent comment from [deleted]:Hello Schreurs Philippe, Thank you for your purchase. Unfortunately, there isn't a possibility for subscriptions in Amelia. Customers have an availability to book only one appointment (service ... Omar Didier Cortés Pérez require 1 anticipation dayClosed   Amelia   Updated April 27, 2020 at 2:17pm   2 Most recent comment from [deleted]:Hello Omar Didier Cortés Pérez, Thank you for your purchase. If I understood you well, you want to set the time before the appointment in which customers won't be able to book that appointmen ... Tania Madi Cron Setup ProblemClosed   Amelia   Updated April 27, 2020 at 12:28pm   3 Most recent comment from Aleksandar Vuković:Hello TaniaThank you for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.