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Public Tickets

Gerardo Morales Working hours doesn't workClosed   Amelia   Updated August 14, 2020 at 8:41pm   3 Most recent comment from Aleksandar Vuković:Hello GerardoThank you for your purchase, and thank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we' ... Diana How to do an Install into WordPress WITHOUT GOING INTO THE DATABASE BACK ENDClosed   Amelia   Updated August 14, 2020 at 8:36pm   3 Most recent comment from Aleksandar Vuković:Laurent, thank you for providing the link to our documentation. Your help is much appreciated!Hello Diana Thank you for your purchase.Please read the article Laurent suggested, and you should have no ... Ivanira booking formClosed   Amelia   Updated August 14, 2020 at 5:00pm   2 Most recent comment from [deleted]:Hi Ivanira,Thank you for your inquiry.The price for the services as well the total calculation for service, extras and multiple persons if it is a group appointment is shown on the step where custome ... Andrius Omit country from %location_address%Closed   Amelia   Updated August 14, 2020 at 3:23pm   2 Most recent comment from [deleted]:Hello Andrius, Unfortunately, it isn't possible to remove the country from that placeholder at the moment. But I will add that as a feature request to our list. If you have any other questions ... Madhav Anand Forget Password Not WorkingClosed   Amelia   Updated August 14, 2020 at 1:16pm   4 Most recent comment from Aleksandar Vuković:Hi again MadhavSorry I forgot to ask this before, but did you create a page, where you added [ameliacustomerpanel] shortcode?When you do that, you need to copy the URL of that page, and add it in Amel ... Bérengère GODÉ NotificationClosed   Amelia   Updated August 14, 2020 at 1:07pm   2 Most recent comment from Aleksandar Vuković:Hello BérengèreIf you did it before, it was done with some custom work (JavaScript, another plugin, straight from the Google Calendar), because something like this was never a part of Amelia.Only av ... Gerlinde categories - services - eventsClosed   Amelia   Updated August 14, 2020 at 12:53pm   4 Most recent comment from Aleksandar Vuković:That's right, GerlindeThe only connection between them would be if you assign the same employee you have assigned to a Service, to an event (as staff). If you do that, the employee will not be ab ... Alvaro Employee panel capabilitiesClosed   Amelia   Updated August 14, 2020 at 12:51pm   2 Most recent comment from Aleksandar Vuković:Hello AlvaroAs you know, Amelia Employee is not intended to have a capability of adding a new customer. The user roles are defined like this, and only Administrators and Amelia Managers are able to ... wolf bialon attachment upload pathClosed   Amelia   Updated August 14, 2020 at 12:16pm   4 Most recent comment from Aleksandar Vuković:You're welcome WolfIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Roshan Sujeebun How to apply a ticket to an existing bookClosed   Amelia   Updated August 14, 2020 at 10:59am   2 Most recent comment from Aleksandar Vuković:Hello RoshanI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You cannot apply the coupon to an existing appointment, and yo ... Khoa Nguyen %booked_customer% doesn't workClosed   Amelia   Updated August 14, 2020 at 9:32am   4 Most recent comment from [deleted]:Hello Khoa, Thank you. I see that you don't have the booked customer placeholder, please look at the attachment. Instead of this: Attendee info: %customer_full_name% %customer_email% %custome ... Tom Adams Events not synching in GoogleClosed   Amelia   Updated August 14, 2020 at 8:58am   4 Most recent comment from [deleted]:Hello Tom, The availability for booking Services is set by configuring the Employees' work hours. So, the work hours that you set for the employees assigned to a service will be the available ti ... Rafal hide customer emailClosed   Amelia   Updated August 14, 2020 at 8:50am   5 Most recent comment from [deleted]:You are welcome, Rafal. Glad to see that. We haven't had such behavior so far, could you please add only the panel to a page and send me the URL of the page so we can check it out? Please provid ... frieder kuehne UpdateClosed   Amelia   Updated August 14, 2020 at 8:37am   8 Most recent comment from [deleted]:You are welcome, Frieder. Great, glad to see that! Thank you for letting me know.  Thank you, have a nice weekend as well. If you have any other questions or concerns feel free to open a new ticket a ... Patrick Scholten Editing color settings error code 500Closed   Amelia   Updated August 14, 2020 at 8:23am   6 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help.